Cottagecorethings Opiniones 147

TrustScore: 2 sobre 5

2,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Awful customer service. Like everyone here, I reached out 4 times and nothing! I have no choose but to call my AMEX and aske them to stop payment and to report this place as a scam site to AMEX.

Valorada con 3 estrellas sobre 5

I ordered Amelia blouse & pinafore set, the dress is very beautiful and really good quality, but it's unfortunately a little too small even though I measured myself before buying. It is still usable b... Ver más

Valorada con 1 estrellas sobre 5

J'ai fais une commande en juin, lorsque je l'ai reçu il manquait un article. J'ai alors envoyé plusieurs mails ainsi que plusieurs messages insta mais je n'ai eu aucune réponse en retour ( alors que... Ver más

Valorada con 5 estrellas sobre 5

I was a bit wary of ordering from this store, as I've had bad experiences in the past with Instagram shops. This being said, I was so glad to find that Cottagecorethings is the real deal! The seller w... Ver más

Información sobre la empresa

  1. Tienda de vestimenta clásica

Escrito por la empresa

Boutique selling vintage reproduction clothing, homewares, and accessories


Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

147 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Warning: you will not be able to return your item!

I’m sad to say the item I ordered was a real disappointment. Not as shown on the website. Looked cheap (it was not) and didn’t fit. It is impossible to return items to this company. There is no return address or label. You are asked to contact via Instagram which is ignored. I also emailed. Ignored! I would avoid them. I can’t think of a company where I’ve experienced worse customer service.

3 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dishonest!

Items arrived and did not fit. Attempted to return and was told to mark as £0 valilue which is not what I was going to do obviously. Marked the items with the correct value and they would not pay the fees associated and I had to log a claim with Royal Mail and the items were returned after 4 months!! Now I’ve spent a fortune insuring the items and they’ve been returned.

2 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Will definitely buy from again!

Came in the time they said it would and with the item in good condition and quality. Thanks to the sizing charts available on their website I was able to get my dress in the perfect size. Overall, pretty great and I'm in love with my new dress!

28 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ella Harris

I bought the Eloise dress and it was absolutely stunning. It fit me perfectly and made me feel like a princess. I also bought a vest which made me feel like a Pirate from Pirates of the Caribbean

28 de octubre de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

It was a very stressful experience...but

It was a very stressful experience buying from here but in the end I did receive my dress and I do love it. The quality is fabulous. And it looks like what the picture shows. The company takes forever to respond though to questions which can be stressful when you spend so much money on their dresses. Also the dress looks like the picture but the color of the dress is called turquoise and it is very much not turquoise it is a light green which is what their picture shows. I feel that they should correct their color names to match what their picture is. I do want to buy from here again but I get nervous because of all the reviews about not being able to return and some people not receiving their package.

20 de octubre de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

Dress

I never got any updates on the status of my order, whether it was shipped or not. But luckily I received it and love it. The dress fits me well and will be used for a cosplay event. The apron will be very useful for housework. Overall I love the items they sell, but next time I would like to get an update when items are shipped.

17 de octubre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Outrages

Outrages! I ordered a dress that never came, i contacted them so many times via email and instagram but i am being ignored. I have been waiting 2 months for a refund which is absolutely ridiculous am extremely disappointed about it. Would never order again is an absolute scam.

14 de octubre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waste of money

I ordered some clothes from this website, waited about 3 weeks to a month and they just came. Looks nothing like the pictures and even though I sized up, one of the tops still feels small. I do not recommend this website at all. What's even worse is that I probably won't be able to get my money back because all they seemed to offer all the other customers is an opportunity to send the items back which costs more than the clothes themselves. Again, I am very disappointed.

5 de octubre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam

Absolutely awful. Scammed me out of my money. Took the return and refuse to refund me. The shipping processing fee is actually illegal to charge customers so they’re basically criminals. Awful service don’t buy.

26 de septiembre de 2021
Valorada con 5 estrellas sobre 5

My Fairy Godparents!

The Paris dress I ordered is exquisite.
It arrived quickly & the packaging was beautiful, I've already ordered another new dress!
Thank you so much for helping me create my delicate ethereal fantasy! 🧚‍♀️💗🌹

23 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Still waiting for my refund…

I have been waiting for a refund for over 3 months. After asking me to use tracked international delivery to China at my own cost, I’m still waiting for my £80 refund. I’ve emailed, used their contact form on the website, DMed them on insta and even commented on pictures to try and get a response. I WOULD NEVER BUY AGAIN.

21 de septiembre de 2021
Opinión espontánea
Logotipo de Cottagecorethings

Respuesta de Cottagecorethings

Hi Charlotte, we’re very sorry for your return issue. Generally in the case of lost packages, you would be able to claim the lost amount from your shipping provider 😊 we are happy to help you with this process and provide proof of value 💌 just contact us via our contact form on our website

Valorada con 4 estrellas sobre 5

Amazing!

Shipped pretty quickly, and the dress is beautiful!! The only thing that would've made it easier is if they offered paypal. The packaging was also really cute! Also pretty great quality.

9 de septiembre de 2021
Opinión espontánea
Valorada con 2 estrellas sobre 5

I received the daphne edwardian skirt…

I received the daphne edwardian skirt and blouse set, and when it came today I was very disappointed by the product. The skirt looks really tacky, its a cheap tulle fabric and since its see through the seams are all visible, it feels very bad, it looks like a children's princess halloween costume, the waist is gathered in a very cheap looking way and overall its disappointing. I like the blouse but it came extremely wrinkled and its difficult to put on alone because of all the buttons, I'd be happy if I bought just the blouse and in total didn't pay over 100$ for this one set. Nervous to return the product because of all the negative reviews about returning. I hope this was just a fluke because other reviews about products about cottagecorethings.com products are positive but do not buy daphne edwardian blouse and skirt set, it looks very tacky and I am disappointed with the quality.

Update: I tried returning the item and there was a 15£ charge for returns/exchanges AND it requires a tracking number to be refunded, it would cost the amount of the actual product to return it, don’t buy from cottagecore things and try to stick to in person shopping so you can see what you’re purchasing, ESPECIALLY since this sites clothing is VERY expensive for what it is. Very disappointing don’t waste your money.

7 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

terrible customer service

i asked for a refund 4 months ago after not liking the dress fabric, had to pay for my own tracked shipping back to them, and they ended up completely ignoring my emails and instagram messages. i text and email them every single week and still no refund Or response. it was only one dress but it cost close to $70 and it's been so many months now and i just want a response from them...

3 de septiembre de 2021
Opinión espontánea
Logotipo de Cottagecorethings

Respuesta de Cottagecorethings

Hi Ellie T, we’re very sorry for your return issue. Generally in the case of lost packages, you would be able to claim the lost amount from your shipping provider 😊 we are happy to help you with this process and provide proof of value 💌 just contact us via our contact form on our website or on Instagram

Valorada con 5 estrellas sobre 5

Beautiful items

I ordered twice already and I love all my items! 2 dresses and a corset. They're all so pretty and good quality.

15 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Extremely bad quality and return policies

Ordered 3 dresses from them and unfortunately the quality was much worse than I expected considering all the reviews. But then again, you get what you pay for. The other biggest downside is that their returns are very uncertain. You pay for shipping yourself (which is £25) and they also take £15 off each item for processing costs, which will leave me with less than half the sum I paid for these dresses. That is if they even accept the return.

12 de agosto de 2021
Logotipo de Cottagecorethings

Respuesta de Cottagecorethings

Hi Daria, we are sorry you are not happy with the quality of your dresses 😊 please contact us and we’d like to review them and help resolve this 💖

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