Charged £5 to return item and received an email to inform me that I didn’t return it with tags so it wasn’t eligible for a refund. If I wanted the item back , I had to send more money for the return .... Ver más
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Consulta las opiniones de los clientes
Avoid this company unless you know which size you are for specific brand. Ordered usual size, way too small, on phoning them they admit, yes that brand does run smaller, no indication on site about... Ver más
First I must say I have been dealing with county golf for over 30 years since they had 2 retail shops in Manchester and have always been satisfied by their customer service even if I have had a proble... Ver más
Excellent value golf clothing. Used numerous times and always been really happy with quality and price of goods. Size guide on tops is excellent, giving actual clothes measurements which is important... Ver más
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Excellent
Just received our order and impressed with the quickness of delivery. The quality and price was really good. The size guide was true and my husband is very happy. We will definitely be ordering again. Thank you County Golf
Waterproof shoes not waterproof
Bought Under Armour golf shoes which they advertised as being waterproof. A number of players at my club also bought the same shoes from County Golf. We all have wet feet wearing these shoes if it has been raining. Definitely not waterproof
Good Morning
Good Morning , I have had two deliveries from yourselves . I could not be more pleased . The items I have received , are excellent quality . Fast delivery , & very competitively priced . I will be putting my next order in today . I am so glad I stumbled across your website . Everything you have sent me , has been top quality . Thank you . You will have my continued support . Regards Paul .
Great Customer Service
I have read some bad reviews with regard to customer service on this site but I have to say that I had an outstanding experience with County-Golf customer service. I found them helpful, polite, friendly and professional.
I had received a wrong item and returned it paying the return postage. Customer service ensured that I received the refund of the postage as well as the item I returned.
Great shop
Items received were great, excellent price and delivered very fast without any issues. Would defo use again
Not terrible if your products are correct, don't order Sunderland trousers
I had ordered some clothes, two shirts some waterproofs and a pair of trousers, had all of the products been suitable I would have been happy and known no different. But I ordered the same size of trousers I always wear. They were so thin if my legs were the same size as my forearms they might have fit. I emailed to see if they would accept a return as faulty as I am thin as it is but these trousers would not fit any grown man unless severely malnourished. I was met with the response "you ordered tapered" I have plenty of tapered trousers of the same size description that fit particularly well.
Absolutely no attempt to understand why I was dissatisfied with the product or attempt at resolution. I give up and accepted the loss as its not worth my time to pursue.
Just be aware that if your order is as described and you do not need to contact this company, you will likely have a good experience. But if you have any issues you will be met with no enthusiasm in resolving your issues.
Absolutely disgusting customer service.
Absolutely disgusting customer service.
They send items out at least 3 sizes smaller than advertised, then expect you to send back at your own expense!!
Don't order has the sizes are all wrong..
Profits over ethics and laws
On an email account I have created for TESTING PURPOSES ONLY (never for anything real) I have received over 450 emails (at least 1 per day) from this company I have never done any business with or even heard of.
These unethical people are clearly spammers and scammers who harvest and buy email addresses to spam people. It is ILLEGAL to sign people up to marketing emails without explicitly getting their permission to do so FIRST. The people working in their marketing department are violating the General Data Protection Regulation (Regulation (EU) 2016/679 and the Data Protection Act 2018 (c. 12), as well as the laws of other countries.
Items arrived - thanks
Items arrived - fitted well and as expected.
Disappointed to see that they don't send emails informing you that they have dispatched the items. Very unusual practice from companies today. Don't know any other companies that do this.
They did send a tracking number upon requesting one promptly, when I enquired whether they had dispatched the items.
Cheap products and a positive experience if they fit, but be aware it costs to return items, so it's potentially not great value if your unsure they will fit; taking into consideration postage costs both ways.
Dreadful
Dreadful, arrogant chap (Australian accent) who just scoffed at my suggestion that having to pay twice more lots of postage to exchange an ill-fitting item to the next size down was a tad unfair. Do not use this company. Rude and arrogant.
First class service
I do not do reviews but had to for County Golf,The shorts and trousers i ordered come well on time and was a very good price and top quality.
Great shop
Big brands at amazing prices. Bought a few trousers and tops. Good quality and lots of variety even from a non golfer
Great prices and quick delivery
Great prices and quick delivery. Was a bit skeptical with the reviews not being the best, but the service received was spot on.
I`m being asked to lie!
Over 18 months ago I posted an honest and truthful review of County Golf and its shabby customer service. Having been a loyal customer for nearly 20 years I expected them to try to rectify the situation but I heard nothing from them. I believe that everyone deserves a second chance, so yesterday I decided to order some clothing items. For some inexplicable reason the website wouldn`t allow me to complete the purchase and prompted me to call them. When I did, I was shocked and disgusted by their stance and attitude. They informed me in no uncertain terms that they had barred me from making any further purchases as I had posted a "bad" review on Trustpilots website. They would however, lift the bar if I was prepared to amend the review, so it reflected on them positively. In other words, to blatantly lie! County Golf have seemed to forget we live in a democracy where free speech is considered a sacred liberty. Their attitude is appalling and shameful and far from lying about my experience with County Golf, I now intend to share it with anyone and everyone I encounter.
They say my return didn't reach them!!!!
They say my return didn't reach them yet my courier show that it was delivered to the correct address and an image showing a returns bay which county golf claim it is not theirs. Customer service is very poor and basically ignored the fact that I am now with any items and money. Have ordered in past and kept items so never experience the poor returns process and awful customer service. NEVER AGAIN! PLEASE AVOID
ordered 3 golf gloves as part of my…
ordered 3 golf gloves as part of my order , first one lasted 1 round before ripping and 2nd one on the second round. , very poor quality
Number 1 in Golf
This Company's service and products are superb , thank you County Golf ......
Absolutely Brilliant Company
Absolutely brilliant company to deal with. Regularly buy clothing from them especially CK, UA and DKNY. Great products at superb prices. Customer service is excellent and had to swap large for medium recently and was done in no time at all.
Very poor service
Very poor service, arrogant person in customer services. Have bought a variety of products from them, some have been good quality, some very poor. If you have to return for any reason, don’t expect good service from them. Closed my account
Great Service
After reading some of the County Golf reviews I was a bit nervous about making a purchase. I ordered golf shoes due to them being a great price. Ordered on Wed at 12:30 and they arrived next day by Royal Mail at 12:45 and that was free delivery. Surprised, you bet I was. Fantastic service and great prices. I will certainly be using County Golf again. 👍
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