Cover My Furniture Opiniones 

105
•
TrustScore: 3.5 sobre 5

3,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The customer service contacts I had responded quickly and efficiently to my emails. I was also able to speak to one of my contacts very easily on the phone without being passed around. Instructions fo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From my first query about a new cover for a well loved armchair, the service has been excellent. Karen replied immediately to my email query and explained the procedure. This was all so simple and e... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Like others received samples, requested a price for 2 cushion backs and 2 seats covers for a Next furniture that has been in production for 12 years so pretty standard. Received a call askin... Ver más

Valorada con 1 estrellas sobre 5

Received samples and sent measurements as requested then just silence, no calls answered/returned, no email reply. What a weird company! I'll go somewhere else where they actually want my custom and d... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tapicería

Información proporcionada por diversas fuentes externas

The online specialists in luxury sofa covers. Here at Cover My Furniture, we're on a mission to make you relove your furniture. In 4 simple steps, we take your tired, worn out sofa covers, template them, and send new, bespoke covers back to you in any of our 120 fabrics. It's eco-friendly, cheaper than a new suite, and saves you wandering endlessly around the shops.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

105 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,4

Todas las opiniones

(105)

10 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A joy from start to finish!

A joy from start to finish!
We requested two sets of swatches before we decided on a pattern - what a choice. The ordering was very straightforward, and we posted everything off. We expected a long delay but the new covers were ready in a jiffy. And the result is amazing. Although the settees are 23 years old they now look and feel like new. It was been a very enjoyable process throughout. Thank you.

17 de mayo de 2021
Opinión espontánea
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We're so glad to have added many more years to the life of your sofa! Thank you for leaving a review.

Valorada con 5 estrellas sobre 5

This service is fantastic

This service is fantastic. We were sent swatches to choose our fabric then sorted the whole thing out online. Communications were friendly and quick by email. Couriers picked up our old covers and delivered our new ones. Our sofa looks like new in a smart set of made to measure covers which, as a huge bonus, are washable!

12 de mayo de 2021
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Thank you so much for your lovely review! It means so much to all the team.

Valorada con 5 estrellas sobre 5

Great products…

This was so easy to do helpful staff i was a bit unsure what the arm covers would be like but wanted to protect my new next sofa the covers fit perfect i ordered fabric swatches and colours are great the quality of fabric is excellent as good as actual sofa i would absolutely use this service again

6 de abril de 2021
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Thank you for your review. It's great to hear how pleased you are with your order.

Valorada con 5 estrellas sobre 5

Lovely new covers for large sofas

Absolutely delighted with my covers for my two very large sofas. Love the colour and the quality of the fabric. Actually they are better quality and a better fit than the originals! Its always a worry ordering something expensive on line without seeing in person so I am relieved and very satisfied.

1 de abril de 2021
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It's great to hear that you're so pleased with the quality of your covers! Thanks so much for the 5 stars!

Valorada con 5 estrellas sobre 5

Terrific product and service

So happy with the very well made covers for our sofa. Service was excellent and Rachel and Sophie were so helpful. Would highly recommend covermyfurniture.com

19 de marzo de 2021
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Thank you so much for your lovely review! We're absolutely delighted to see how happy you are with your new covers.

Valorada con 5 estrellas sobre 5

Absolutely amazing

Absolutely amazing! Really helpful and patient staff and my old sofa looks like new!

10 de marzo de 2021
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We were delighted to help, and hope your sofa brings many more years of comfort!

Valorada con 5 estrellas sobre 5

Very happy

This is a great service,Rachel was so helpfull,I am so happy with our covers.
Had lots of choices in fabrics.
Arrived ahead of time,I would recommend anytime,very professional,

2 de marzo de 2021
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Thanks for the review! We hope you enjoy your new covers for many years to come.

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, help and advice by phone, great sale. Nice selection of materials to choose from. I was getting a stool cover and this was delivered within 3 weeks of ordering. Beautifully made, used my photos and measurements as well as old cover and it fits perfectly, would not know it was a loose cover. Extremely nice people to deal with, felt like a very personalised service. Would highly recommend.

1 de marzo de 2021
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We're delighted to hear you're so pleased with your order & thank you for your review!

Valorada con 5 estrellas sobre 5

Excellent service all round

Great service before and during the process. Very helpful. Covers arrived slightly ahead of the 28 days. Fitting instructions easy to follow and covers look wonderful. It has brought new life to a well made Multiyork suite bought back in 1985.

24 de febrero de 2021
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Thank you for your review. It's fantastic to hear that we've brought new life to your much loved suite. We hope the new covers give you many more years of high quality comfort!

Valorada con 5 estrellas sobre 5

Excellent service from beginning to end

Throughly recommend using covermyfurniture if thinking of recovering your sofa and other soft furnishings. From prompt receipt of samples to the simple process of ordering the covers, sending your originals, and then receipt of the finished product all went very well. Easy to fit the new covers and which looked good too.
It was nice to communicate with someone rather than a bot in the process as well!

1 de febrero de 2021
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Thank you so much for your lovely 5* review! We're so pleased to hear that you love your new covers.

Valorada con 5 estrellas sobre 5

Lockdown covered!

My new sofa covers are so beautiful. They fit so well and were so easy to put on. Tthe quality is amazing. The whole process of choosing and ordering was very simple. Delivery was prompt.
Thank you so much you have made lockdown a lot more bearable, now I can snuggle up on my newly covered sofas.

25 de enero de 2021
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What a wonderful review! Thank you so much for your kind words. It's lovely to hear that your covers have brought you a little joy in these strange times. Happy lounging!

Valorada con 5 estrellas sobre 5

Thank you Rachel and Sophie for your excellent customer service

Thank you Rachel and Sophie for your excellent customer service when we were trying to pick the fabric for our sofa just before Christmas. You were very helpful without being pushy and made an excellent suggestion for cushion fabric to match the sofa fabric. You fitted us in before Christmas and the covers came back super quick and are a perfect fit.

5 de enero de 2021
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Delighted to hear you're happy and so pleased we managed to get the covers done for you ahead of Christmas. Thank you for the review!

Valorada con 5 estrellas sobre 5

Great service

Great service, easy to use system, flexible, involved, taking initiative, altogether wonderful.

5 de enero de 2021
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Thank you so much for your lovely review!

Valorada con 5 estrellas sobre 5

Our dining table and chairs are…

Our dining table and chairs are approaching 100 years old. Cover my Furniture provided some loose covers about 10 years ago. We wanted new ones and contacted Rachel. It was then so simple. They had the old dimensions and after we chose the material they were with us very quickly. Excellent service. They look great; pity Christmas was cancelled!!!!

5 de enero de 2021
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We're so pleased to read this! Thank you. We hope you still had a lovely Christmas - even if it was a little quieter than expected.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, Rachel was very helpful from the beginning.
Fantastic customer service.
Covers fit beautifully and quality of fabric is really good.
My sofa and armchair look like new.
I would highly recommend ‘Cover my furniture’ to everybody.

26 de diciembre de 2020
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What a review! Thank you so much. We hope you have a lovely start to the new year and continue to enjoy your revamped furniture.

Valorada con 5 estrellas sobre 5

Excellent service and product

I was worried that I wouldn't get my new covers for Christmas .. but they arrived exactly on time and are beautiful. The quality of the material is excellent and they fit well. It's makes a change to have a company who seem to care about their product and service. Many thanks

19 de diciembre de 2020
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Happy New Year! We hope you had a lovely Christmas with your new covers/ Thank you so much for your lovely review.

Valorada con 5 estrellas sobre 5

Outstanding service and quality

This is the second time I have used Cover My Furniture to recover an old sofa and, as per my previous experience, the service I received and the quality of the finished product were both outstanding. Rachel was extremely helpful (as was Sophie) and was quick to return calls/answer my questions and go the extra mile in providing further fabric swatches when I had exhausted those available online. Ultimately, and this is what it is all about, the new sofa covers are fantastic and our sofa looks like new again. As a family we are delighted (as is the cat!). I should also add, that the new covers arrived a day earlier than expected too. I therefore cannot recommend these guys enough and I would have no hesitation in using them again in the future.

16 de diciembre de 2020
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We're so glad to hear that you're delighted with your new covers. Thank you so much for your kind review. We hope you, your family - and the cat! - have a really lovely Christmas!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Rachel was extremely helpful from the start.
Covers are perfect. Very well made and fit our sofas perfectly
Very pleased highly recommend

14 de diciembre de 2020
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Thank you for the review. We're so pleased to hear you were thrilled with our service and your new covers too.

Valorada con 5 estrellas sobre 5

Very helpful girls

Very helpful girls, very professional approach and friendly. Would definitely recommend. My covers are beautiful and very good quality.

Many thanks

11 de diciembre de 2020
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Respuesta de Cover My Furniture

Thank you so much for your review - it really means a lot to us. We hope you have a wonderful Christmas with your lovely new covers!

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