Plumbs Opiniones 

6093
•
TrustScore: 4.5 sobre 5

4,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From first contact customer service was great . Consultant Anita rang, arranged a visit to discuss my options and requirements and arranged for samples to be sent. Once I had chosen Anita returned , t... Ver más

Valorada con 5 estrellas sobre 5

I am completely happy with my choice to use Plumbs. They are professional, helpful and knowledgeable. There is a vast choice of fabrics. Plumbs had already fitted my lounge curtains. So, for my sofa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rob took great care to measure everything, also showed us lots of samples until we found what we wanted. He returned to fit the covers and ensured they all fitted correctly. Very professional, polite... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Too long on order and no communication . Had to chase myself . Delivered in a black bin bag by agent . Needs to be delivered with more care. Individually wrapped , each seat cushion to protect fabr... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Casa y jardín

Información proporcionada por diversas fuentes externas

Plumbs is family owned and run with over 50 years experience of producing beautiful, made-to-measure furniture covers and curtains to an exceptional standard. We also provide a comprehensive reupholstery service.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(6093)

544 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service

From first contact customer service was great . Consultant Anita rang, arranged a visit to discuss my options and requirements and arranged for samples to be sent. Once I had chosen Anita returned , took numerous measurements and returned just a few weeks later to fit the loose covers . I'm absolutely delighted with the results and very impressed with service all throughout the process. Would definitely recommend Plumbs

25 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Shutters in living room

Amazing service from start to finish! The shutters look fantastic and have completely transformed the living room. Friendly, professional team, excellent communication and a perfect fitting. Couldn’t be happier with the result and would highly recommend!

30 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dining chair reupholstery.

Very good communication and pick up and delivery went smoothly. Wonderful job. Really good quality. Lady who arranged everything for us was excellent. Chairs now as good as new.

22 de septiembre de 2026
Logotipo de Plumbs

Respuesta de Plumbs

Thank you so much for your wonderful 5-star review. We’re delighted to hear that everything went smoothly and that you’re so pleased with the quality of the finished chairs. We really appreciate your kind comments about our team and hope you enjoy your beautifully refreshed chairs for many years to come.

Valorada con 5 estrellas sobre 5

I am completely happy with my choice to use PLUMBS

I am completely happy with my choice to use Plumbs. They are professional, helpful and knowledgeable. There is a vast choice of fabrics. Plumbs had already fitted my lounge curtains. So, for my sofa covers I went straight to Plumbs as the quality of fabric and professionals working is excellent. The process was smooth and coordinated and communicated effectively.
I received samples that I chose. Then I met my specialist consultant and reviewed fabric options. I stuck to my first choice. Margaret professionally measured my sofa and foot stool. Plumbs were made these for me quicker than I anticipated and were fitted professionally.

3 de agosto de 2026
Opinión espontánea
Logotipo de Plumbs

Respuesta de Plumbs

Thank you so much for your wonderful 5-star review, Shirley. We’re delighted that you chose Plumbs again and that you were so pleased with both the service and your new covers. We’ll be sure to pass your lovely comments on to Margaret and the team. Thank you again for your continued custom.

Valorada con 5 estrellas sobre 5

This is the third set of loose covers from Plumbs and i love them.

This is the third set of loose covers ive had from plumbs and each time they are brilliant. Great fit great fabrics and great value for money. I am always thrilled with them. Karen Campbell my consultant is very knowledgable about the products she sells and the whole process from ordering them to fitting them is so easy. The quality of the workman ship on the covers is supberb hence the reason for reordering them. Thanks to all the team who work on them.

18 de septiembre de 2026
Logotipo de Plumbs

Respuesta de Plumbs

Thank you so much for your lovely review and for choosing Plumbs for a third time! We’re absolutely delighted to hear that you’re thrilled with your new loose covers and continue to be impressed with the quality, fit and fabrics.
It’s wonderful to hear your kind words about Karen too. We’ll be sure to pass them on to her. Thank you for recognising the care and craftsmanship that goes into every set of covers.
We really appreciate your continued support and look forward to helping you again in the future!

Valorada con 4 estrellas sobre 5

Great personal service

Everyone I spoke to, whether face to face or in person was friendly and helpful. It seemed that everybody knew each other. There was a mix, up with the fitting date which meant my curtains arrived a couple of weeks later than I was expecting. I had thermal linings which are very thick - they don't open as far as my old curtains so I will have to get some metal tie backs. This could have been explored at the consultation. The curtains look lovely when drawn at night.

10 de septiembre de 2026
Logotipo de Plumbs

Respuesta de Plumbs

Thank you for taking the time to share your feedback. We’re pleased to hear that everyone you dealt with was friendly, helpful and welcoming, and that you’re happy with how your new curtains look when drawn.
We’re sorry, however, about the mix-up with the fitting date and the resulting delay. We also appreciate your comments regarding the thermal linings and tie-backs. We’ll share this feedback with the relevant team, as it’s important that these practical considerations are discussed during the consultation so expectations are clear from the outset.
Thank you again for your honest feedback and for choosing Plumbs. We hope you continue to enjoy your beautiful new curtains.

Valorada con 5 estrellas sobre 5

Efficient and good experience

Efficient and good experience. Felt confident with the measuring by Plumbs and the finished article looks great. Really easy and great communication. Thank you

10 de septiembre de 2026
Logotipo de Plumbs

Respuesta de Plumbs

Thank you for your lovely feedback. We’re so pleased to hear that you had a smooth and positive experience with Plumbs and felt confident in our measuring service.
It’s fantastic to know that you’re happy with the finished result and found the whole process easy, with clear communication throughout. Thank you for choosing Plumbs, and we hope you enjoy your new curtains for many years to come!

Valorada con 5 estrellas sobre 5

Rob took great care to measure…

Rob took great care to measure everything, also showed us lots of samples until we found what we wanted. He returned to fit the covers and ensured they all fitted correctly. Very professional, polite and helpful. Extremely pleased with the service

10 de septiembre de 2026
Logotipo de Plumbs

Respuesta de Plumbs

Thank you, Elizabeth, for your wonderful 5-star review. We’re delighted to hear how pleased you were with the service Rob provided, from helping you choose the right fabric through to ensuring your covers fitted perfectly.
Thank you for choosing Plumbs.

Valorada con 5 estrellas sobre 5

Everyone we dealt with

Everyone we dealt with, either by phone or in person was excellent. They were pleasant and informed. As a result we have a beautifully recovered chair. Thank you very much.

10 de septiembre de 2026
Logotipo de Plumbs

Respuesta de Plumbs

Thank you so much, Sue, for your wonderful 5-star review. We’re delighted to hear you received excellent service from our team and that you’re so pleased with your beautifully recovered chair. Thank you for choosing Plumbs.

Valorada con 5 estrellas sobre 5

Our old bed settee and armchair are…

Our old bed settee and armchair are like new, Plumbs were always punctual and helpful, we felt they cared about their customers. Would definately recommend them for service and quality

17 de septiembre de 2026
Logotipo de Plumbs

Respuesta de Plumbs

Thank you so much for your lovely review. We’re delighted to hear that your bed settee and armchair look like new again!
It’s wonderful to know that you found our team punctual, helpful and caring throughout the process. We really appreciate your kind words about our service and quality, and especially your recommendation.
Thank you for choosing Plumbs, and we hope you enjoy your beautifully refreshed furniture for many years to come!

Valorada con 3 estrellas sobre 5

The wrong material

I ordered additional armcovers and although they arrived quickly and were of as equally good quality as the originals they were a different colourway of the pattern.I contacted my local Plumbs rep and she was very helpful and said that if I returned them I would probably get a full refund but could not guarantee that Plumbs would replace them with the correct colourway. That would mean that I would have no spare arm covers, so although they are not a true match I have to hope people won't notice! I am very disappointed.

3 de septiembre de 2026
Logotipo de Plumbs

Respuesta de Plumbs

Thank you for sharing your feedback. We’re very sorry that the additional arm covers arrived in a different colourway from your original covers. We completely understand how disappointing this must be, especially when you were expecting a matching set.
While we’re pleased to hear that the covers arrived quickly and that you were happy with their quality, we appreciate that this does not resolve the issue. We’ll make sure your comments are shared with our team so we can review how additional covers and colour matching are handled.
Thank you also for your patience and for speaking with your local Plumbs representative. We’re sorry that on this occasion we haven’t delivered the result you were hoping for.

Valorada con 5 estrellas sobre 5

Lots of good experiences over the last few months Over the last few months I have had…

Over the last few months I have had several sets of curtains made and lots of furniture covered. Quality is excellent. My local agent Lauren is a star and nothing is too much trouble. She is a real asset to Plumbs

9 de septiembre de 2026
Logotipo de Plumbs

Respuesta de Plumbs

Thank you so much for your wonderful review. We’re delighted to hear that you’ve been so pleased with your curtains and furniture coverings, and it’s fantastic to know that the quality has met your expectations.
We’ll be sure to pass your lovely comments on to Lauren. She’ll be thrilled to know that her help and dedication have made such a positive impression. She really is a valued member of the Plumbs team.
Thank you again for choosing Plumbs, and we look forward to helping you again in the future

Valorada con 4 estrellas sobre 5

I was very happy with the quality of…

I was very happy with the quality of the curtains I ordered. They were ready quicker than expected. The only delay I experienced was in the actual fitting . I would however be happy to order from Plumbs again.

4 de septiembre de 2026
Logotipo de Plumbs

Respuesta de Plumbs

Thank you for your lovely review. We’re delighted to hear that you’re happy with the quality of your new curtains and that they were ready sooner than expected. We’re sorry there was a delay with the fitting and appreciate your patience. It’s wonderful to know you would choose Plumbs again, and we look forward to helping you in the future.

Valorada con 1 estrellas sobre 5

Very disappointed with curtains

Very disappointed with curtains. Cheap and flimsy looking.

16 de septiembre de 2026
Logotipo de Plumbs

Respuesta de Plumbs

We’re sorry to hear that you’re disappointed with your curtains. This is certainly not the experience we would want you to have.
Please contact our Customer Service Team on 01772 838363 with your order details so we can look into your concerns and see how we can assist.

Valorada con 5 estrellas sobre 5

Lovely lady who came to measure and fit…

Lovely lady who came to measure and fit the cover, I am very pleased with the cover. Thank you

16 de septiembre de 2026
Logotipo de Plumbs

Respuesta de Plumbs

Thank you so much for your lovely 5-star review, Margery. We’re delighted to hear that you’re so pleased with your new cover and with the service you received from our representative. We really appreciate you taking the time to share your experience.

Valorada con 5 estrellas sobre 5

Reupholstery

At the initial visit from Lynn Foster, and the follow-up visit to measure, she was excellent in providing information and advice as to which materials would best meet our requirements. When our two sofas and chair were returned they looked splendid and are very comfortable. At first I was surprised these were delivered with no protective covering for the new Palermo Sky upholstery though all was OK.

6 de septiembre de 2026
Opinión espontánea
Logotipo de Plumbs

Respuesta de Plumbs

Thank you so much for your wonderful 5-star review, Michael. We’re delighted to hear that Lynn provided such helpful advice throughout your experience and that you’re so pleased with how your sofas and chair look and feel. Thank you also for your feedback regarding the delivery, which is appreciated. We hope you enjoy your beautifully transformed furniture for many years to come!

Valorada con 1 estrellas sobre 5

Poor service all round

I placed my order in April and paid a large deposit. I wasn't contacted until (after much chasing) July. I then paid the full amount. The upholstery is good but I later realised the replacement seats cushions are too big and a struggle to fit onto the sofa. I ordered a matching throw (to protect the sofa from pets), it didn't arrive. I had to call constantly but I was put off every time, callbacks were promised but rarely happened. I got a throw in September but it's too short! I give up!!

23 de septiembre de 2026
Opinión espontánea
Logotipo de Plumbs

Respuesta de Plumbs

We’re sorry to hear about the issues you’ve experienced. Please send us your order number, postcode and contact details, and we’ll pass your concerns to the relevant department.

Valorada con 5 estrellas sobre 5

I ordered loose covers for two large…

I ordered loose covers for two large sofas, an armchair and a matching set of curtains for my living room. I can honestly say my experience with Plumbs has been absolutely fantastic. In particular, with Amanda, the Plumbs sales consultant who measured up for both the curtains and for the sofa covers amd fitted the sofa covers. Amanda was incredibly professional, understood what I was looking for, was tremendously knowledgeable around fabrics and designs and made suggestions that made all the difference to how my home looks now and I couldn't be happier with how my sofas and curtains look. The quality and fit of the fabric is beautiful and it has tranformed my home so a huge shout out to Amanda and the team st Plumbs for such a terrific job!!!

21 de septiembre de 2026
Opinión espontánea
Logotipo de Plumbs

Respuesta de Plumbs

Thank you for such a fantastic review, Maeve! We’re delighted that you’re so pleased with your new sofa covers and curtains. Your wonderful comments about Amanda are especially appreciated, and we’ll make sure they’re shared with her. Thank you for choosing Plumbs!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más