After a shakey start to my accepting that I needed a CPAP machine, I found Tania extremely patient with my anxiousness and trying to find the right mask for me. She listened to my issues with the firs... Ver más
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Consulta las opiniones de los clientes
The Mascot branch allows potential customers to walk in without an appointment, nearby free parking was easy. Tim was the sales person who took care of us, he was very knowledgeable and explained ever... Ver más
Ordered a few things online, about an hour or so later, it showed that my order was ready and already passed onto the courier. I had high hopes this will arrive a day or so later but we all know how p... Ver más
La empresa ha respondido
Never had a problem with any issue that has come up, bought new headgear that didn't fit the other day (always take your mask in when u need a new one). called into the Morayfield store today ( Monday... Ver más
Información sobre la empresa
- Proveedor de equipamiento médico
- Servicios médicos locales
- Fabricante de equipamiento médico
- Tienda de artículos médicos
- Clínica del sueño
Escrito por la empresa
CPAP Direct is Australia's largest independent CPAP treatment provider. When we bought CPAP Direct in 2014, we took a 'patient first' focus toward CPAP therapy. Now with stores across Australia and a large partner network, we are proud to be called the most trusted CPAP supplier in Australia. Our purpose is to transform lives by fostering a culture of compassion, excellence and exceptional care. We breathe life into every moment and enhance the well-being of our patients and partners, whilst nurturing a supportive and inspirational workplace that allows our dedicated staff to be a success and make a meaningful difference in the world. CPAP Direct are family-owned and independently operated. We pride ourselves on providing a wide variety of quality and cost-effective treatment options, whilst delivering a 5-star patient care experience. We advocate and empower our patients to make informed choices. From independent sleep diagnostics through to the latest technology in treatment options from all the major brands, our crew have first-hand experience using the products we promote. We are able to provide the best level of support to encourage higher-than-average compliance rates. We have qualified sleep scientists, nurses and pharmacists on staff, and our primary goal is to always help our patients get the most out of their therapy treatments.
Información de contacto
Shop 9 / 47 Ashmore Road, 4217, Bundall, Australia
- 1300133298
- info@cpap.com.au
- cpap.com.au
4,8
Excelente
5 mil opiniones
No ha contestado las opiniones negativas
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The company is honest and punctual.
20 de octubre de 2025
From order to delivery and updates in…
From order to delivery and updates in between, my order was delivered on time and as ordered.
20 de octubre de 2025
Never had a problem with any issue that…
Never had a problem with any issue that has come up, bought new headgear that didn't fit the other day (always take your mask in when u need a new one). called into the Morayfield store today ( Monday), Tania and Asha were there to sort it out.
4 de noviembre de 2025
Opinión espontánea
Customer Service is great in particular…
Customer Service is great in particular Payal who has dealt with my particular issue.
This CS staff went to great lengths to ensure the product I was purchasing was exactly correct for me. Well done Payal
20 de octubre de 2025
Helpful
Very good company to deal with. Staff member on phone was very knowledgable and very helpful. Order was sent quickly.
25 de noviembre de 2024
Full face masks
Very pleased with the purchase of two full face masks that I use with my CPAP machine and they help with my sleeping.
17 de septiembre de 2025
Prompt service.
18 de agosto de 2025
Love how delivery is so so quick
18 de julio de 2025
It would be better if your products…
It would be better if your products were cheaper specially for people over 60
21 de julio de 2025
Great company for Cpap equipment
Have been buying from cpap direct for many years now.
Prices are great, genuine product delivered, delivered on time and great customer service.
I love the funny emails that come every now and then too.
17 de junio de 2025
Aussie company with fast delivery and…
Aussie company with fast delivery and registered mail for safety.
17 de junio de 2025
Excellent Services
17 de junio de 2025
CPAP trial machine experience
I wanted a trial machine so went in store to arrange. $249 for the month including 3 mask options I had asked to trial & the particular machine F&P was also available to trial (which was brand new). I had one phone message to touch base from the team, 1 week in, but I was managing well and didn’t need to have extra support. Didn’t end up buying a brand they stocked, as I did further of my own research. So I lost the $100 credit that I could have accessed towards a new unit purchase. Returned equipment when due, when I received sms reminder, then I had to call them to determine what cleaning was needed. You would think with Covid & any Other respiratory germs, you’d need to do something?! Nope “just pop them all in the bag with the machine”. No way as a nurse I can’t do that, went back in separate plastic bags after disinfecting. Upon returning to shop, they didn’t ask anything or any feedback or at least not trying on any sales pressure. A bit more information (cleaning, handout etc) would be good.
16 de junio de 2025
Opinión espontánea
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