After a shakey start to my accepting that I needed a CPAP machine, I found Tania extremely patient with my anxiousness and trying to find the right mask for me. She listened to my issues with the firs... Ver más
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Consulta las opiniones de los clientes
The Mascot branch allows potential customers to walk in without an appointment, nearby free parking was easy. Tim was the sales person who took care of us, he was very knowledgeable and explained ever... Ver más
Ordered a few things online, about an hour or so later, it showed that my order was ready and already passed onto the courier. I had high hopes this will arrive a day or so later but we all know how p... Ver más
La empresa ha respondido
Never had a problem with any issue that has come up, bought new headgear that didn't fit the other day (always take your mask in when u need a new one). called into the Morayfield store today ( Monday... Ver más
Información sobre la empresa
- Proveedor de equipamiento médico
- Servicios médicos locales
- Fabricante de equipamiento médico
- Tienda de artículos médicos
- Clínica del sueño
Escrito por la empresa
CPAP Direct is Australia's largest independent CPAP treatment provider. When we bought CPAP Direct in 2014, we took a 'patient first' focus toward CPAP therapy. Now with stores across Australia and a large partner network, we are proud to be called the most trusted CPAP supplier in Australia. Our purpose is to transform lives by fostering a culture of compassion, excellence and exceptional care. We breathe life into every moment and enhance the well-being of our patients and partners, whilst nurturing a supportive and inspirational workplace that allows our dedicated staff to be a success and make a meaningful difference in the world. CPAP Direct are family-owned and independently operated. We pride ourselves on providing a wide variety of quality and cost-effective treatment options, whilst delivering a 5-star patient care experience. We advocate and empower our patients to make informed choices. From independent sleep diagnostics through to the latest technology in treatment options from all the major brands, our crew have first-hand experience using the products we promote. We are able to provide the best level of support to encourage higher-than-average compliance rates. We have qualified sleep scientists, nurses and pharmacists on staff, and our primary goal is to always help our patients get the most out of their therapy treatments.
Información de contacto
Shop 9 / 47 Ashmore Road, 4217, Bundall, Australia
- 1300133298
- info@cpap.com.au
- cpap.com.au
4,8
Excelente
5 mil opiniones
No ha contestado las opiniones negativas
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Friendly efficient help
19 de mayo de 2025
My Resmed air fit F20 does not work
My face mask Res Med air fit F 20 keeps disengaging during the night. The clips are nor secure to prevent them uncoupling. Result is little sleep as side leaks dehydrates mouth. It is a non magnetic clip but needs much better clips (not magnetic ones)
21 de abril de 2025
Amazing customer service
Adam was excellent and gave amazing customer service. Explained everything clearly. Helped with any queries and mask changes during the month trial and made the whole process a breeze. Very happy with my purchase and feeling the benefits already. Highly recommend.
6 de mayo de 2025
Opinión espontánea
Good pricing very easy to understand…
Good pricing very easy to understand what I'm looking at to see if it is the one I need and very very quick to send out and deliver
17 de abril de 2025
This is the second attempt
This is the second attempt, to get this business to cooperate with my warranty issues. They keep telling me the warranty has expired, and they refuse to replace it. I have reminded them, that under Australian consumer law they have to replace it, the warranty means nothing. They just keep hiding behind the warranty, they disregard the law they know the law and they know they have to replace it. I will never give them my business ever again, they have totally lost me for good.
28 de abril de 2025
Opinión espontánea
the delivery time was excellent
18 de marzo de 2025
Highly recommended
Thanks, second time buyer and will be back again. Lightning fast shipping and super informative.
19 de febrero de 2025
Beautiful and i loved it
18 de febrero de 2025
Lisa at Mascot store is an absolute…
Lisa at Mascot store is an absolute legend. Also staff there are courteous with a great product and sleep apnoea knowledge. Lisa went above and beyond to assist me and showed great problem solving skills.
11 de marzo de 2025
Opinión espontánea
Every thing have ever ordered has been…
Every thing have ever ordered has been delivered in a timely manner, Great to deal with & I will continue to so.
Thank you Guy's & Girls.
21 de febrero de 2025
The ordering was clear for this order
The ordering was clear for this order . The delivery by post was efficient .
12 de febrero de 2025
Very fast response and delivery.
20 de febrero de 2025
Excellent service as always including…
Excellent service as always including speedy delivery
Thank you
13 de febrero de 2025
Received item very quickly
Received item very quickly. Was exactly as described and as expected.
19 de febrero de 2025
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