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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

After a shakey start to my accepting that I needed a CPAP machine, I found Tania extremely patient with my anxiousness and trying to find the right mask for me. She listened to my issues with the firs... Ver más

Valorada con 5 estrellas sobre 5

The Mascot branch allows potential customers to walk in without an appointment, nearby free parking was easy. Tim was the sales person who took care of us, he was very knowledgeable and explained ever... Ver más

Valorada con 5 estrellas sobre 5

Ordered a few things online, about an hour or so later, it showed that my order was ready and already passed onto the courier. I had high hopes this will arrive a day or so later but we all know how p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Never had a problem with any issue that has come up, bought new headgear that didn't fit the other day (always take your mask in when u need a new one). called into the Morayfield store today ( Monday... Ver más

Información sobre la empresa

  1. Proveedor de equipamiento médico
  2. Servicios médicos locales
  3. Fabricante de equipamiento médico
  4. Tienda de artículos médicos
  5. Clínica del sueño

Escrito por la empresa

CPAP Direct is Australia's largest independent CPAP treatment provider. When we bought CPAP Direct in 2014, we took a 'patient first' focus toward CPAP therapy. Now with stores across Australia and a large partner network, we are proud to be called the most trusted CPAP supplier in Australia. Our purpose is to transform lives by fostering a culture of compassion, excellence and exceptional care. We breathe life into every moment and enhance the well-being of our patients and partners, whilst nurturing a supportive and inspirational workplace that allows our dedicated staff to be a success and make a meaningful difference in the world. CPAP Direct are family-owned and independently operated. We pride ourselves on providing a wide variety of quality and cost-effective treatment options, whilst delivering a 5-star patient care experience. We advocate and empower our patients to make informed choices. From independent sleep diagnostics through to the latest technology in treatment options from all the major brands, our crew have first-hand experience using the products we promote. We are able to provide the best level of support to encourage higher-than-average compliance rates. We have qualified sleep scientists, nurses and pharmacists on staff, and our primary goal is to always help our patients get the most out of their therapy treatments.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Supreme service and delivery

CPAP Direct provided a seamless order and a very quick delivery. Will buy again.

6 de enero de 2025
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Respuesta de CPAP Direct

Thanks for your kind words! We’re thrilled to hear you had a seamless shopping experience. Looking forward to helping you again in the future!

Valorada con 5 estrellas sobre 5

Too easy

Website easy to navigate and good prices.
Speedy delivery.

2 de diciembre de 2024
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Respuesta de CPAP Direct

Appreciate the review, John! Easy shopping, great prices, and fast delivery—that’s what we aim for!

Valorada con 5 estrellas sobre 5

The items I bought were very reasonably priced

The items I bought were very reasonably priced and were posted promptly. CPAP Direct is a very good Company to deal with.

6 de enero de 2025
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Respuesta de CPAP Direct

Thanks, David! We’re glad you had a great experience with us. Looking forward to helping you again!

Valorada con 5 estrellas sobre 5

Excellent Cutomer Service

The online order process was timely and seamless.

6 de enero de 2025
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Respuesta de CPAP Direct

Appreciate your review, Terry! We’re happy to hear your order process was smooth. Let us know if we can assist you further!

Valorada con 5 estrellas sobre 5

I always have a positive experience…

I always have a positive experience with CPAP Direct. The staff in Toowoomba are always friendly and helpful and knowledgeable.
My online experience has been positive as well.

30 de diciembre de 2024
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Respuesta de CPAP Direct

Thank you for your continued support, Warren and Wendy! We’ll be sure to pass your kind words on to the Toowoomba team. Looking forward to serving you again!

Valorada con 5 estrellas sobre 5

Great service

Fast efficient service, delivery, and products. The sales ment I saved $100 and more over items from retail stores

2 de enero de 2025
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Respuesta de CPAP Direct

Glad to hear you saved big, Timothy! We always aim to offer the best deals while keeping service top-notch. Thanks for shopping with us!

Valorada con 5 estrellas sobre 5

Site was easy to navigate and very…

Site was easy to navigate and very quick delivery. I got my order the next day.

2 de enero de 2025
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Respuesta de CPAP Direct

Appreciate your feedback! Easy navigation and quick delivery are what we strive for. Thanks for choosing CPAP Direct!

Valorada con 5 estrellas sobre 5

Super-Fast Service

Ordered a few things online, about an hour or so later, it showed that my order was ready and already passed onto the courier. I had high hopes this will arrive a day or so later but we all know how post works, came around 5 days later lol! (to be fair that included Sat/Sun so not too bad) not a CPAP Direct fault, just thought I'd add an FYI about the possible wait times with the courier here :)

3 de enero de 2025
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Respuesta de CPAP Direct

Thanks for your detailed review, Mark! We work hard to process orders quickly, but we appreciate your patience with the courier. If you ever need any assistance, we’re here to help!

Valorada con 5 estrellas sobre 5

customer service

Wonderful customer service when I rang

30 de diciembre de 2024
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Respuesta de CPAP Direct

Thank you, Kerry, for your kind words! If you ever need help again, don’t hesitate to give us a call!

Valorada con 5 estrellas sobre 5

The staff are caring and accommodating…

The staff are caring and accommodating the service is always good and deliveries are prompt.

8 de enero de 2025
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Respuesta de CPAP Direct

Thank you, Max! We’re thrilled to know you appreciate our caring staff, great service. we look forward to assisting you again in the future!

Valorada con 5 estrellas sobre 5

CPAP mini has helped me and has helped others

CPAP mini is everything I needed with all the extra things in the deal, I’d recommend it to anyone who has a snoring issue, and I have, and he looked at it and said yes to the great offer well done.

7 de enero de 2025
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Respuesta de CPAP Direct

Thanks for sharing your experience, Russell! We’re so glad the CPAP Mini has made a positive difference for you—and even for others you’ve recommended it to. Let us know if there’s anything else you need!

Valorada con 5 estrellas sobre 5

Number 1

A quality product and prompt delivery.

31 de diciembre de 2024
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Respuesta de CPAP Direct

Thank you, Phillip, for your positive feedback! We’re glad to hear you’re happy with the quality of the product and the prompt delivery. If you need anything else, we’re here for you!

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