Jacky is the GOAT.
Jacky made my day helping me with everything I needed.
This support is very carrying and respectfull.
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Singapur
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Jacky made my day helping me with everything I needed.
This support is very carrying and respectfull.
Fixing invoices because the spacing or the logo would come out crooked when I exported from Word was awful. With CraftMyPDF, I can set the layout once and it just stays the same every time. Having invoices that look professional makes your whole business look more genuine and trustworthy for new clients.
We tested it for wedding invitations because we wanted something personal but didn’t want to design 150 cards one by one. Tried a connection with Zapier that I didn’t figure out instantly, but once it clicked, each guest’s name showed up beautifully in the same style. A couple of fonts didn’t load the way I expected, but I couldn’t imagine doing that in a different way..
Funny enough, the first certificate I ever made in CraftMyPDF came out with my name on it instead of the student’s cause I mapped the field wrong. Once I fixed that, I realized how much time I was wasting before. Now I just update a list and the system spits them out smoothly. No late-night edits, no “oops, wrong name.” like I used to have on my own.
First I want to say that CraftMyPdf IE is very intuitive specially for people who had ever worked with Crystal Reports and SSRS.
I could not solve2 problems by my own.
The first is make the height of subsection with the list of "child" items automatically grow. When I send the help request, I was taken by Jacky who immediately understood the problem and found the solution I would never find myself, which to use the Area component instead of Subsection component.
The second problem was a Page Breaking condition which Jacky helped me with really fast after using Zoom meeting where I reviewed with him mockups explaining the scenarios the break should happened. I am very pleased and satisfied with Jacky's support, his experience and patience.
Support from him was really great!
What I also should say is a quite poor documentation about the components and the way they work. Without such professionals as Jacky I would spend who knows how much time before finding the solution. I think it has to be much better.

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