The Crawford Espresso folks were super helpful. I responded to their customer service chat pre-purchase and informed them I was trying to weigh multiple grinder options. Their response wasn't pushy, b... Ver más
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The Crawford Espresso folks were super helpful. I responded to their customer service chat pre-purchase and informed them I was trying to weigh multiple grinder options. Their response wasn't pushy, b... Ver más
La empresa ha respondido
I recently purchased the Mahlkonig E64 WS GBW Espresso Grinder and Sync Scale from Crawford Espresso and had a great experience from start to finish. Before purchasing, I reached out with a questi... Ver más
La empresa ha respondido
I placed an order on Sunday and when I checked my email on Monday morning I had a confirmation. Later on Monday I received an email that my order had shipped and would be delivered on Thursday. I re... Ver más
La empresa ha respondido
Exceptional customer service and communication, and they went the extra mile at every step. When the grinder I ordered was out of stock, they gave me a free upgrade to ensure I would receive a product... Ver más
La empresa ha respondido
Crawford Espresso is a U.S.-based retailer of professional espresso machines, coffee grinders, and specialty café equipment. The business operates as part of National Restaurant Supply and focuses on equipment commonly used in specialty coffee environments, including cafés, restaurants, hospitality programs, and serious home espresso setups. Our catalog includes commercial and prosumer espresso machines, precision coffee grinders, automated milk systems, and supporting café tools from established manufacturers in the espresso and specialty coffee industry. Many of the products we offer are the models used in professional coffee programs across the United States. Crawford Espresso works with suppliers, distributors, and fulfillment partners to provide direct shipping and reliable delivery nationwide. Orders are processed through established logistics networks to ensure equipment is delivered safely and with accurate order handling. In addition to supplying equipment, we aim to make purchasing professional espresso gear online more straightforward by providing clear product information, transparent pricing, and responsive customer communication throughout the order process. Our customers include independent cafés, hospitality groups, office coffee programs, and home enthusiasts looking to build or upgrade an espresso setup using proven commercial equipment. Crawford Espresso continues to expand its catalog while maintaining a focus on dependable equipment, accurate fulfillment, and clear communication with customers.
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Respuesta de Crawford Espresso
Great shopping experience. Amazing customer service. Receive my grinder in a timely manner.

Respuesta de Crawford Espresso

Respuesta de Crawford Espresso
I placed an order on Sunday and when I checked my email on Monday morning I had a confirmation. Later on Monday I received an email that my order had shipped and would be delivered on Thursday. I received the order on Wednesday, a day early.

Respuesta de Crawford Espresso
super fast shipping and best price around. Highly recommend!

Respuesta de Crawford Espresso
I recently purchased the Mahlkonig E64 WS GBW Espresso Grinder and Sync Scale from Crawford Espresso and had a great experience from start to finish. Before purchasing, I reached out with a question, and their customer service was incredibly quick and helpful in responding.
The shipping was also amazingly fast. I ordered the grinder in the morning, and it arrived the very next day. That level of service is hard to find.
The grinder itself has been fantastic and exactly what I was hoping for, but what really stood out was the excellent customer support and fast turnaround from Crawford Espresso. Highly recommend purchasing from them!

Respuesta de Crawford Espresso

Respuesta de Crawford Espresso
Order was easy, communication was plentiful, delivery was expedient.

Respuesta de Crawford Espresso
The Crawford Espresso folks were super helpful. I responded to their customer service chat pre-purchase and informed them I was trying to weigh multiple grinder options. Their response wasn't pushy, but patient, and they offered up pros/cons of each, genuinely helpful. I needed further time to validate, and when I ordered my grinder (Mahlkonig X64D) a few days later it was shipped promptly, at the best price I could find, packaged with care. They were an excellent company to do business with, and I'm sure I'll order more coffee gear from them in the future.

Respuesta de Crawford Espresso
Wonderful experience, the staff was on point reaching out to coordinate water filtration for me after my espresso machine purchase. Additionally, they were very conscientious about delivery checking in to make sure everything arrived okay.

Respuesta de Crawford Espresso
Fantastic customer service! Great communication through the buying process. Would 10/10 recommend

Respuesta de Crawford Espresso
What a great experience I had with this company , first very easy to navigate there site and there prices are competitive or better than there competitors. There selection is very impressive. But what’s best it there customer service I had questions and they had answers. I contacted several times and each time was a pleasure and very accommodating. Thanks James for your patience and understanding. I highly recommend this company.

Respuesta de Crawford Espresso
Exceeded my expectations with communication And friendliness. I was kept informed of the entire shipping process until my grinder arrived. I recommend Crawford Espresso and James earned my repeat business.

Respuesta de Crawford Espresso
Brought the grinder as a gift, and you guys handled it really well...

Respuesta de Crawford Espresso
Wonderful customer service and fast responses and follow up! Absolutely recommended for helping at all phases of our new coffee business!

Respuesta de Crawford Espresso
fast shipment and very responsive customer service. plus good price. would come back!

Respuesta de Crawford Espresso
Exceptional customer service and communication, and they went the extra mile at every step. When the grinder I ordered was out of stock, they gave me a free upgrade to ensure I would receive a product quickly. The grinders I ordered were perfect, and I will absolutely do business with Crawford Espresso. Highly recommend!

Respuesta de Crawford Espresso
Great customer service! They kept me updated with my order.

Respuesta de Crawford Espresso
It was an absolute pleasure working with James and the Crawford Espresso team. From start to finish they were engaged to let me know the status of my order. Even when there were delays in the shipment process I was always the first to know. They have some of the best prices around and some of the best customer service I have ever received. I would absolutely go back to them for my future equipment purchases.

Respuesta de Crawford Espresso
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