London Capital Credit Union Opiniones 137

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My mum unexpectedly passed away just before Christmas. I was devastated and also worried how I’d cover the sudden, sizeable funeral costs. I approached the Credit Union and within a matter of days m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Capital Credit Union were amazing from start to finish with my loan application. The proses was quick and uncomplicated and has allowed us to make much needed improvements to our home at a low cos... Ver más

Valorada con 4 estrellas sobre 5

I have been with the Credit Union for some years now and have always found them helpful, speedy and friendly when I have spoken to them. They appear to take my needs into account when I explain the re... Ver más

Valorada con 5 estrellas sobre 5

Honestly, when my new employer told me about these and they can offer assistance and advice I was a little sceptical. But after getting over the hump of starting a new job and wages fluctuating, I put... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Unión crediticia

Escrito por la empresa

Dedicated to promoting saving and dealing with debt. Free to join. Members savings make low cost 'Saver Loans' to members at times of need. Loan decisions based on affordability with priority given to members who have opened their savings accounts prior to applying for a loan. Borrowers are usually required to save a little as they repay the loan so over time it means members come to rely on savings rather than credit.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

137 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

The Capital Credit Union were amazing…

The Capital Credit Union were amazing from start to finish with my loan application. The proses was quick and uncomplicated and has allowed us to make much needed improvements to our home at a low cost. I have saved with CCU for 7 years and will continue to do so.

10 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My exeprinece with London Captial…

My exeprinece with London Captial Credit Union had be excellent.

The staff are truly helpful and knowledgeable whether it be via email or on the phone. They make sure that there is a personal attachment to each interaction.

They care as they would always make sure I'm in the best position before taking and option it made the experience very pleasing.

30 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hassle -free funding.

I had an exceptional customer support service from team members who are efficient and patient. I had a great experience from application to approval,the process was so smooth little paper work involved . I highly recommend the company to anyone in need of funding.

31 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Things you don’t see coming

My mum unexpectedly passed away just before Christmas. I was devastated and also worried how I’d cover the sudden, sizeable funeral costs. I approached the Credit Union and within a matter of days my loan was granted. I cannot begin to thank the Union enough for the weight of financial worry that was lifted. Mum will now be sent off in the way she deserves.

23 de diciembre de 2025
Opinión espontánea
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Respuesta de London Capital Credit Union

We’re so sorry for your loss and truly appreciate you sharing something so personal, and we are glad that we could help ease some of the stress during such a difficult time.

Valorada con 5 estrellas sobre 5

Honestly

Honestly, when my new employer told me about these and they can offer assistance and advice I was a little sceptical. But after getting over the hump of starting a new job and wages fluctuating, I put forward for a “Christmas loan”. If I’m honest it was th simplest application I have ever done. The communication was almost instant each time and anytime something was needed or talked about it was clear and not once was I made to feel rubbish about taking out a loan around Christmas. No judgement was passed and everything was smooth. Thank you again for taking the time to read this and I hope you the best success in whatever you may need from the great customer care teams.

16 de diciembre de 2025
Opinión espontánea
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Respuesta de London Capital Credit Union

Thank you, Zachery for your thoughtful review!
We’re delighted to hear your experience was smooth and supportive — the credit union always aims to make members feel valued and understood, especially during busy times like Christmas.

We really appreciate your kind words and wish you all the best for the year ahead.

Valorada con 5 estrellas sobre 5

Highly recommend they have always been…

Highly recommend they have always been mini lifesavers in time off need.

19 de diciembre de 2025
Opinión espontánea
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Respuesta de London Capital Credit Union

Thank you for sharing your experience. As a co-operative are main objective is to help people save and offer an alternative to expensive borrowing.

Valorada con 5 estrellas sobre 5

Home-owner Loan…

The LCU team was transparent throughout the process and requested additional information to support my home-owner loan application. Decision made swiftly after I submitted all the necessary supporting information and a competitive rate of interest was offered.

1 de diciembre de 2025
Opinión espontánea
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Respuesta de London Capital Credit Union

Thank you for sharing your experience, happy to hear the process was clear and efficient for you, and that you were pleased with the rate offered. Your feedback means a lot to the team, will pass on.

Valorada con 5 estrellas sobre 5

Best credit union

Five-star service from start to finish. Brilliant company

16 de diciembre de 2025
Opinión espontánea
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Respuesta de London Capital Credit Union

Thank you Amirul for the positive review - make sure to tell your nearest and dearest so we can help them too!

Valorada con 5 estrellas sobre 5

Great company , compasionate and very profesional

Great company. They help no matter your credit score. Just be honest and loyal with them.

15 de diciembre de 2025
Opinión espontánea
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Respuesta de London Capital Credit Union

Thank you, Sylvie!
We recognise everyone is unique with different circumstances, so we always strive to consider this when working with our members to determine how we can best assist them.

Valorada con 4 estrellas sobre 5

Customer Service was very helpful since…

Customer Service was very helpful since technology is not brilliant with me. I came in was helped.
To apply for a loan was efficient and quick will the decision

14 de noviembre de 2025
Opinión espontánea
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Respuesta de London Capital Credit Union

Hi Eunice,

Thanks for your review! We’re so pleased to hear our team could offer the help you needed and make the loan application process quick and straightforward for you.

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