Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I set up my first ever account a few weeks ago in Sandymount, after receiving very friendly and informative information from Mark in the branch. The purpose of my account is to make things as easy as... Ver más

Valorada con 5 estrellas sobre 5

My elderly mother needed a loan over the Christmas period, and as she is hard of hearing I had to conduct the call for her. We were fortunate to get a loan officer called Mark Lawless who made the who... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been a member of Capital Credit Union (formerly Dundrum Credit Union) since the early 80’s . My 3 children have been have educated, received First Holy Communion, Confirmation, Birthdays... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve been a member of Drimnagh credit union since I was 7. I was very reluctant to stay with them when capital took over. To say I’ve been proven wrong is an understatement. Service has been second to... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Unión crediticia

Escrito por la empresa

Welcome to Capital Credit Union, Dublin's trusted financial partner committed to serving our community with dedication and integrity. Established to provide a reliable and ethical alternative to traditional banking, Capital Credit Union has grown to become one of the leading credit unions in Ireland, proudly serving our members through branches in Dundrum, Sandymount, Ballinteer, Knocklyon, Drimnagh, Francis Street, Leopardstown, and Sundrive. Our mission is to empower our members by offering competitive financial products, including savings accounts, loans, and mortgages, tailored to meet your individual needs. We pride ourselves on our member-focused approach, ensuring that every decision we make is in the best interest of our community. At Capital Credit Union, we believe in the principles of cooperation and mutual benefit. Our members are more than just customers – they are co-owners who have a say in how we operate. This unique structure allows us to reinvest profits back into the services we offer, enhancing benefits and creating a supportive environment for all. Our team of experienced professionals is dedicated to providing personalized service, financial education, and advice to help our members achieve their financial goals. Whether you're looking to save for the future, finance a major purchase, or simply manage your day-to-day expenses more effectively, we are here to help. Visit us at any of our branches in Dundrum, Sandymount, Ballinteer, Knocklyon, Drimnagh, Francis Street, Leopardstown, and Sundrive, and experience the difference of being part of a community-focused financial institution. Together, we can build a brighter financial future.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

99 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I set up my first ever account a few…

I set up my first ever account a few weeks ago in Sandymount, after receiving very friendly and informative information from Mark in the branch. The purpose of my account is to make things as easy as possible for my son, who has been nominated as my beneficiary. The Capital CU app is modern and easy to use, the in-person service I received was helpful and seamless. Looking forward to many years as a customer!

20 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A big thank you to the staff at…

A big thank you to the staff at sundrive credit union. More than helpful.
I would highly recommend sundrive credit union to anyone looking to join

30 de enero de 2026
Opinión espontánea
Logotipo de Capital Credit Union

Respuesta de Capital Credit Union

Thanks for the five-star review, Karl! We are happy we could help and appreciate you encouraging others to join our Credit Union. Best wishes!

Valorada con 5 estrellas sobre 5

Excellent Customer Service

My elderly mother needed a loan over the Christmas period, and as she is hard of hearing I had to conduct the call for her. We were fortunate to get a loan officer called Mark Lawless who made the whole procedure extremely easy and pleasant. I have had dealings with many financial institutions but this was hands down the best customer service I have ever received. The application process was made so easy and quick and she received her approval the same day. I cannot recommend highly enough.

12 de diciembre de 2025
Opinión espontánea
Logotipo de Capital Credit Union

Respuesta de Capital Credit Union

Hello Robert, thanks so much for the feedback. It is brilliant to know that we could provide such a positive experience for your mother over the Christmas period. We truly appreciate the recommendation.

Valorada con 5 estrellas sobre 5

Thanks to the loans team and Louise for…

Thanks to the loans team and Louise for all their help!

16 de enero de 2026
Opinión espontánea
Logotipo de Capital Credit Union

Respuesta de Capital Credit Union

Thanks for the five-star review, Colm! We are happy to hear you had a good experience with our loans team. Best wishes!

Valorada con 5 estrellas sobre 5

Loan Request

I’ve been a member of this credit union for over 30 years, and I can honestly say they are by far the best financial institution I’ve ever dealt with. They are consistently helpful, friendly, and truly community-based.

I recently applied for a loan over the phone and the person I dealt with, Áine, was excellent. She went through everything clearly, explained the full process, and even called me back just over an hour later to confirm the loan had been approved. I was able to draw down the loan the very next day after signing in my local office, where once again the staff member was great to deal with.

The improvements to the loan application process, particularly the direct access to bank accounts, have really streamlined everything and made it incredibly efficient. Overall, it was a great experience and further reinforces why I’ve stayed with this credit union for so many years.

15 de enero de 2026
Opinión espontánea
Logotipo de Capital Credit Union

Respuesta de Capital Credit Union

Hi Aoife, thank you so much for the lovely review. We are delighted to hear that you’ve had such a positive experience with us over the last 30 years! We will be sure to pass your kind words on to Áine and the rest of the team.

Valorada con 5 estrellas sobre 5

My recent loan experience was seamless

My recent loan experience was outstanding. The application process was easy, communication was clear, and everything was handled efficiently from start to finish. The team especially the officer was knowledgeable and very understanding, making the experience simple and reassuring. I highly recommend.

7 de enero de 2026
Opinión espontánea
Logotipo de Capital Credit Union

Respuesta de Capital Credit Union

Hello Petra, thanks so much for the feedback. It is great to know you found the application process easy and that our staff made everything simple for you. We appreciate your kind words.

Valorada con 5 estrellas sobre 5

Very helpful gentleman called Mark…

Very helpful gentleman called Mark dealt very efficiently and quickly with my loan application

12 de enero de 2026
Opinión espontánea
Logotipo de Capital Credit Union

Respuesta de Capital Credit Union

Hi Mary, thank you for the lovely review. We are delighted to hear that Mark was able to help you with your loan application so efficiently. We will be sure to share your kind words with him!

Valorada con 5 estrellas sobre 5

Very friendly helpful staff making the…

Very friendly helpful staff making the whole experience an absolute pleasure. Thank you so much!!

13 de enero de 2026
Opinión espontánea
Logotipo de Capital Credit Union

Respuesta de Capital Credit Union

Hello Gerard, thanks so much for the feedback. It is brilliant to know our team could be of such great help to you. We look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Applied for and completed loan drawdown

Applied for and completed loan drawdown without delay. Mark was very good to deal with and he kept me fully informed of progress during the process.

8 de enero de 2026
Opinión espontánea
Logotipo de Capital Credit Union

Respuesta de Capital Credit Union

Thanks for the five-star review, Paul! We are happy to hear Mark provided such good service during your loan process. We appreciate the feedback.

Valorada con 4 estrellas sobre 5

Great help will def

Great help will def. Recommend.

14 de enero de 2026
Opinión espontánea
Logotipo de Capital Credit Union

Respuesta de Capital Credit Union

Hello Dallin, thanks for the feedback. It is great to know you had a positive experience and we look forward to helping you again in the future.

Valorada con 5 estrellas sobre 5

I have been a member of Capital Credit…

I have been a member of Capital Credit Union (formerly Dundrum Credit Union) since the early 80’s .
My 3 children have been have educated, received First Holy Communion, Confirmation, Birthdays all financed through Credit Union!!
We have bought cars, had various home improvements done, borrowed for holidays & even weddings!!
All of which would not have been possible without Credit Union support.
I am still a member & will be til my dying day!
My most recent loan was for my dear husband’s headstone ( he passed away in march 2025)RIP
My sincere thanks to Capital Credit Union for their service support & kindness to me over all the years.

18 de diciembre de 2025
Opinión espontánea
Logotipo de Capital Credit Union

Respuesta de Capital Credit Union

Hi Bernadette, thank you so much for sharing your story with us. It has been a true privilege to support you and your family through so many of life’s milestones since the 80s. We are deeply sorry for your loss and are glad we could be there for you during such a difficult time. Best wishes to you and your family.

Valorada con 5 estrellas sobre 5

Exceptional service

Prompt response
Proficient staffs
Very reliable
Very greatful 🙏

23 de diciembre de 2025
Opinión espontánea
Logotipo de Capital Credit Union

Respuesta de Capital Credit Union

Hello Janefrances, thanks so much for the feedback. It is great to know you had such a reliable experience with us. We will be sure to share your thanks with the whole team.

Valorada con 5 estrellas sobre 5

Jackie was such a great help and a…

Jackie was such a great help and a pleasure to deal with

8 de diciembre de 2025
Opinión espontánea
Logotipo de Capital Credit Union

Respuesta de Capital Credit Union

Hi MsL, thank you for the lovely review. We are delighted to hear that Jackie was such a help to you. We will be sure to pass your kind words on to her!

Valorada con 5 estrellas sobre 5

Re loan .

Very easy to deal with. Had my loan within a couple of days.

4 de diciembre de 2025
Opinión espontánea
Logotipo de Capital Credit Union

Respuesta de Capital Credit Union

Thanks for the five-star review, Fintan! It is great to know you had such a quick and easy experience with us. We appreciate the feedback.

Valorada con 5 estrellas sobre 5

It’s just so lovely to talk to humans…

It’s just so lovely to talk to humans when you need a service. Thank you.

10 de diciembre de 2025
Opinión espontánea
Logotipo de Capital Credit Union

Respuesta de Capital Credit Union

Hello Helena, thanks so much for the feedback. We pride ourselves on offering a personal touch, so it’s lovely to hear you appreciated speaking with our team

Valorada con 5 estrellas sobre 5

My loan advisor was so understanding…

My loan advisor was so understanding and explained all the possible payment options etc and made all the paperwork easy to understand. I was very nervous but she made it a very positive experience. All the staff in Capital Credit Union are very warm and friendly.

4 de diciembre de 2025
Opinión espontánea
Logotipo de Capital Credit Union

Respuesta de Capital Credit Union

Hi there, thank you for the lovely review. We are so pleased to hear that our team made you feel at ease and that the process was straightforward. We will be sure to share your kind words with everyone here!

Valorada con 5 estrellas sobre 5

Great app

The online application was very straight forward and the call I received to finalise the details after the application was very friendly, helpful and professional. A pleasure to deal with.

14 de noviembre de 2025
Opinión espontánea
Logotipo de Capital Credit Union

Respuesta de Capital Credit Union

Hi Ferg, thank you for the great review! We are pleased to hear the app made your application straightforward and that our team provided professional support. We appreciate the feedback.

Valorada con 5 estrellas sobre 5

Totally professional from start to…

Totally professional from start to finish.

17 de noviembre de 2025
Opinión espontánea
Logotipo de Capital Credit Union

Respuesta de Capital Credit Union

Dear Patrick,

Thank you so much for taking the time to share your positive experience. We are delighted to hear that you found our service "Totally professional from start to finish."

Providing professional, friendly, and exceptional service is at the heart of everything we do here at Capital Credit Union, and your feedback is truly appreciated by our entire team.

We value your membership and look forward to continuing to serve your financial needs.

Warmly,

The Capital Credit Union Team

Valorada con 5 estrellas sobre 5

The staff were so helpful .I could not…

The staff were so helpful .I could not have asked for better service

15 de noviembre de 2025
Opinión espontánea
Logotipo de Capital Credit Union

Respuesta de Capital Credit Union

Thank you Carol for your excellent review! We are delighted to hear that our staff was so helpful and provided you with better service than you could have asked for.

Your kind words confirm that we are meeting our goal of providing exceptional and supportive service to all our members.

We appreciate your business and look forward to seeing you again soon!

Sincerely,

The Capital Credit Union Team

Valorada con 5 estrellas sobre 5

Excellent Loan Application Experience

The process was fast and staff were very helpful in getting the loan approved and finalised.

11 de noviembre de 2025
Opinión espontánea
Logotipo de Capital Credit Union

Respuesta de Capital Credit Union

Thank you for your fantastic review! We are so pleased to hear that you found the loan application process fast and that our staff was very helpful in getting your loan approved and finalised, Stephen.

We strive to make every financing experience smooth and efficient. We appreciate your membership with Capital Credit Union!

Sincerely,

The Capital Credit Union Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más