Unbeknownst to me CE set up a payment of 19.99 to them from my bank for a subscription that I did not know I was signing up for, and the details for which also conveniently hidden amongst a fl... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
EDIT - Thought I was scammed but this company did amazing at making sure that I was satisfied and that I wasn’t fraudulently taken advantage of. They took it out of their day to ring me multiple time... Ver más
La empresa ha respondido
Looking for a loan, as desperate broke people do, two weeks ago. Kept getting forwarded to different sites. Eventually I got sent to this one, submitted my request for a loan putting in my account d... Ver más
La empresa ha respondido
My experience was perfect. It was really helpful and very easy to use. I would defiantly recommend to anyone
Información sobre la empresa
Escrito por la empresa
Credit Engine was set up to help UK consumers who are struggling to access credit, to understand their credit profile and find credit products that work for them. Whether you have an issue with your credit file you need help with, or want to understand what’s affecting your ability to get credit, we can help. Our team of credit experts are on hand to help you understand what lenders see when making lending decisions. Get a personalised action plan with tips and tasks to help you manage your credit score. With daily updates and 24/7 access to your credit report, you can track your progress towards a healthier credit profile. Try us free for 14 days, membership is £19.99 per month thereafter. You can easily cancel online at any time. If you cancel within your free trial you will not be charged.
Información de contacto
Reino Unido
- creditengine.co.uk
4,3
Excelente
2 mil opiniones
Ha contestado el 98% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Credit Engine
Dear Sue,
Thank you so much for your 5-star review!
We're delighted to hear that you experienced excellent communication. We pride ourselves on keeping our customers well-informed every step of the way.
Kind regards,
The Credit Engine Team
Great services
4 de marzo de 2026
Opinión espontánea
Respuesta de Credit Engine
Dear Vebaiz,
Thank you for the great 5-star review!
We're delighted to hear that you had a positive experience with our services.
Kind regards,
The Credit Engine Team
Respuesta de Credit Engine
Dear Sinclair,
Thank you for the fantastic 5-star feedback!
We're delighted to hear you find our service "easy and reliable." That's exactly what we aim for!
Kind regards,
The Credit Engine Team
Was a nice experience and the lady was…
Was a nice experience and the lady was very understanding and clear and well spoken i appreciated the time she took to explain everything overall was a lovely telephone call I would recommend this service. 5☆+
3 de marzo de 2026
Respuesta de Credit Engine
Thank you for your wonderful 5-star review!
We are so pleased to hear that you had a nice experience and that the lady you spoke with was clear, understanding, and well-spoken.
Kind regards,
The Credit Engine Team
EDIT - RESOLVED! :D
EDIT - Thought I was scammed but this company did amazing at making sure that I was satisfied and that I wasn’t fraudulently taken advantage of. They took it out of their day to ring me multiple times and then compose an email explaining why I may have been confused and that it was all a simple mistake, they offered me a refund higher than I even expected. Just brilliant, brilliant all around company should feel very safe when using these guys!
2 de marzo de 2026
Opinión espontánea
Respuesta de Credit Engine
Thank you for your time.
I am pleased that we were able to resolve this matter.
Kind regards,
The Credit Engine Team
Except the best and got it thanks 10…
Except the best and got it thanks 10 out 10 not 5
2 de marzo de 2026
Respuesta de Credit Engine
Dear Joel,
That's fantastic to hear!
We're so glad you had a 10 out of 10 experience and got the best.
Kind regards,
The Credit Engine Team
Great experience and service from start…
Great experience and service from start to finish really pleased customer here, would 100% recommend. Xx
19 de febrero de 2026
Opinión espontánea
Respuesta de Credit Engine
Dear Lesley-Anne,
Thank you so much for your fantastic 5-star review!
We are delighted to hear you had a great experience and were pleased with our service from start to finish.
Kind regards,
The Credit Engine Team
Listened and resolved 😁
27 de febrero de 2026
Respuesta de Credit Engine
Thank you for your fantastic 5-star review!
We're so pleased to hear that we listened and were able to resolve everything for you.
Kind regards,
The Credit Engine Team
Straight forward and very informative
Straight forward and very informative
27 de febrero de 2026
Opinión espontánea
Respuesta de Credit Engine
Dear Adam,
Thank you so much for your 5-star review!
We're delighted to hear that you found the experience straightforward and informative.
Kind regards,
The Credit Engine Team
Respuesta de Credit Engine
Thank you for taking the time to leave a 4-star review!
We're pleased to hear that you found the cancellation process good and easy.
Kind regards,
The Credit Engine Team
Quick and easy
25 de febrero de 2026
Opinión espontánea
Respuesta de Credit Engine
Dear Angie,
Thank you for taking the time to share your fantastic feedback!
We're delighted to hear you found our service "Quick and easy." We strive to make the experience as seamless as possible.
Kind regards,
The Credit Engine Team
Respuesta de Credit Engine
Dear Jade,
Thank you for your fantastic 5-star review!
We're delighted to hear we did well for you.
Kind regards,
The Credit Engine Team
Respuesta de Credit Engine
Dear Ty,
Thank you for your fantastic 5-star review!
We're so pleased to hear you received "Brilliant service."
Kind regards,
The Credit Engine Team
Respuesta de Credit Engine
Dear David,
I would like to speak with you to discuss this further.
Please could you provide us with some more details using the link that's been emailed to you from Trustpilot?
You can also contact us via the contact form on our website.
Kind regards,
The Credit Engine Team
Amazing there doing there best to help…
Amazing there doing there best to help me
23 de febrero de 2026
Opinión espontánea
Respuesta de Credit Engine
Dear Charley,
Thank you so much for your 4-star review!
We're glad to hear that our team has been doing their best to help you.
Kind regards,
The Credit Engine Team
Respuesta de Credit Engine
Dear Duda,
Thank you for your fantastic 5-star review!
We're delighted to hear you find the platform great.
Kind regards,
The Credit Engine Team
Great Customer service
A Polite and very understanding lady spoke to me calmly on phone and was really helpful. Also got my issue resolved swiftly.
23 de febrero de 2026
Respuesta de Credit Engine
Dear Newton,
Thank you so much for taking the time to share your 5-star review!
We are delighted to hear that the lady you spoke with was both helpful and calm, and that your issue was resolved swiftly.
Kind regards,
The Credit Engine Team
Very helpful and supportive people at…
Very helpful and supportive people at the end of the phone.
20 de febrero de 2026
Respuesta de Credit Engine
Dear Ian,
Thank you for your fantastic 4-star review!
We're so pleased to hear that you found our team helpful and supportive.
Kind regards,
The Credit Engine Team
My loan got rejected but they offered…
My loan got rejected but they offered to help build my Credit Score
19 de febrero de 2026
Opinión espontánea
Respuesta de Credit Engine
Dear Eric,
We appreciate your 4-star review.
While we understand the frustration of a loan rejection, we're glad the alternative credit-building offer was valuable.
We aim to help customers achieve financial goals, often starting with credit health.
Kind regards,
The Credit Engine Team
I had an issue with my account and…
I had an issue with my account and called customer service. The gentleman I spoke to was very polite, professional, and extremely helpful. He explained everything clearly and resolved my issue quickly. Thank you for the great support.
20 de febrero de 2026
Respuesta de Credit Engine
Dear Arash,
We're so glad you took the time to share your positive 5-star review!
It's wonderful to hear that the gentleman you spoke with was polite, professional, and quickly resolved your issue. We strive to offer great support, and your feedback is a valuable affirmation.
Kind regards,
The Credit Engine Team
La experiencia Trustpilot
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