Creditsafe  Opiniones 

Despite the fact that our data has been synchronised with our accountancy software, it didn't update much on CreditSafe, almostly stayed as it was before. On top of that, our data is mixed up with our other company's data, which makes all figures incorrect. Moreover, I've been accused by an advisor that we're trying to portray ourselves better than we are. And, at last, every time I am speaking to a different advisor, I get different information about how our data has been collected, read and uploaded....

Jordon Watkins is a great representative for Creditsafe. He is personable and approachable. He clearly demonstrated the Creditsafe features, explaining the different options. Into our 4th year now, and I probably wouldn't have renewed had it not been for Jordon and his friendly way.

Henry Anscombe is the guy you want to ask for!

Set everything up. Made everything easy. And knows exactly what’s he’s doing!

professional, easy to understand

Staff are knowledgeable, friendly and are in contact frequently to check service remans good. Not very happy with the 30% increases when renewing!

Great advice and swift response. Evan Jones talked me through exactly what Creditsafe could do, and answered any questions i had, however stupid they were.

Evan was very helpful and provided a great pitch for the use of credit safe. Software is very easy to use also.

The Product and Training on its use was exceptional

Everything was explained to me well and Jordan listened to our needs.

Your team worked hard to provide the subject info, only to discover you do not cover beyond Limited/registered companies. As a large proportion of our client base comes from outside your data, is anoying, and to be then pushed to give you more by way of a service extension, we find is a bit 'laddish'.

everything has been a smooth and speedy the people I have spoken to have been really friendly and helpful whilst we have been signing up , great customer service experience

I looked at our company report earlier in the year which had a overdue payment recorded against us by a supplier which was incorrect, however Creditsafe published this against our record. I disputed this as it wasn't right as we as a company don't carry supplier debt. It was removed, but as this was on our credit report it should have been checked before publishing it and not on the word of a supplier who made an error or maybe it was Creditsafe who made the mistake and the reasoning from them for doing this was poor. It makes you think about the credit reports you're looking at is the information correct? I'm disappointed.

Great service and helpful Account Manager.

Been using Creditsafe for quite a few years and the service levels that are offered beat the competition. Natali always helps and we find the information levels that match our needs.

Good guidance around your site showing what we can get from it and how it can be used.
Clear explanation of the benefits.
All together a good expereince.

Dealing with Connor was made very easy as he explained all what we needed to know about the system and the set up.

Charlotte was helpful and gave clear details

Alison didn't try to push the extra service on to us. We chose to try two new options for just a year to see if it benefitted us. Very happy with the service.

Friendly helpful advice and support from the outset.