Creditsafe Opiniones 

3767
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Just under 3 years ago i brought a company i worked for. We won a big order 350 k, we lost this order because Creditsafe gave us a poor rating, 3 years later we have trippled our profitability through... Ver más

Valorada con 5 estrellas sobre 5

Had recent dealings with Jordan Watkins. Wow! An absolute credit to the company. Was clear concise and explained everything without trying to dazzle us with sales speak. Nothing was too much troub... Ver más

Valorada con 5 estrellas sobre 5

I spoke with Andrew Ashcroft who was very informative and helped massively. He was very professional and helped us out very quickly, offered us a tailored package that's right for our business and e... Ver más

Valorada con 5 estrellas sobre 5

Hi Creditsafe Team. Lovely to speak with Carly earlier today. All good with the service that you provide with the online client credit search, no problems at all. Pleased to renew our contract wi... Ver más

Información sobre la empresa

  1. Agencia de informes crediticios
  2. Oficina de crédito

Escrito por la empresa

As the world's most used provider of company credit reports, we can deliver accurate credit reports from anywhere in the world. Visit Creditsafe today your company's credit score online.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(3767)

423 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Just under 3 years ago i brought a…

Just under 3 years ago i brought a company i worked for. We won a big order 350 k, we lost this order because Creditsafe gave us a poor rating, 3 years later we have trippled our profitability through turnover we have refurbed our offices and showrooms, and we are continously getting offers to sell. Creditsafe were detrimental to our business. I relay this story to all that come to see us. We are just finishing our biggest most profitable project yet.

4 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had the need for a reliable credit…

Had the need for a reliable credit reference agency for a long time, and have been working with some for equally the same time.. however since we made the switch to Creditsafe UK they have been by a long distance the very best, and this was reaffirmed by the great work and support we always received to any enquiry or question from Mr Dale Rosser our Account Manager, he is a credit to the company and a talent to be retained! We would have no hesitation in recommending Creditsafe UK and Dale Rosser to anyone searching for a great and reliable credit reference agency. Really is a look no further situation!

4 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, really easy to use. Book training as soon as I'd signed up. Excellent customer service team. Can't fault the onboarding process and the quality of the product.

30 de junio de 2026
Valorada con 5 estrellas sobre 5

I spoke with Andrew Ashcroft who was…

I spoke with Andrew Ashcroft who was very informative and helped massively. He was very professional and helped us out very quickly, offered us a tailored package that's right for our business and even didn't mind our little daughter making some noise in the background of the call!

Thanks Andrew!

30 de junio de 2026
Valorada con 5 estrellas sobre 5

Excellent service from Sandra…

Excellent service from Sandra throughout the process. She was friendly, knowledgeable and took the time to explain everything clearly. The setup was straightforward, and the platform provides valuable insights that will help us make more informed credit decisions. A great experience from start to finish. Highly recommended.

29 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The customer service experience was…

The customer service experience was great - Evan took the time to set us up with a temporary account and went through comparison of our existing solution to that offered by creditsafe explaining the differences and benefits of the system

29 de junio de 2026
Valorada con 5 estrellas sobre 5

After a difficult week of the computer…

After a difficult week of the computer saying 'NO', I actually got to speak to a real person at CreditSafe, Garin was a breath of fresh air, someone who was instantly able to assist with our Company Credit Score Questions, knowledgeable, super helpful and friendly! Great service and will use again!

29 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hi Creditsafe Team

Hi Creditsafe Team. Lovely to speak with Carly earlier today. All good with the service that you provide with the online client credit search, no problems at all.
Pleased to renew our contract with you for a further 24 months, with a helpful team, easy to use portal and a very competitive price, why wouldn't you! :)

29 de junio de 2026
Valorada con 1 estrellas sobre 5

These guys are obvious amateurs

These guys are obvious amateurs, they have given out our business phone no to numerous what i can only presume as credit chasers, the no they have given is a totally different business to us, we constantly get harrassed and my next level is i will complain to the ombudsman, for those that are paying this company to chase down the right company i wouldn't bother

25 de junio de 2026
Opinión espontánea
Logotipo de Creditsafe

Respuesta de Creditsafe

Hi Ruth

We’re really sorry to hear about your experience and the frustration this has caused.

The telephone information we hold is sourced from a third-party provider, as there isn’t a single official database for this type of data. While we do our best to ensure accuracy, we fully appreciate how disruptive it can be when incorrect details appear, and we sincerely apologise for the inconvenience and repeated unwanted calls you’ve received.

We have now taken action and can confirm that the number in question has been removed from our records.

If there’s anything further you’d like us to look into, please don’t hesitate to get in touch directly on 02920 886500 or email help@creditsafeuk.com, we’re here to help and want to make sure this is fully resolved for you.

Kind regards,
The Creditsafe Team

Valorada con 5 estrellas sobre 5

Had recent dealings with Jordan…

Had recent dealings with Jordan Watkins.
Wow! An absolute credit to the company. Was clear concise and explained everything without trying to dazzle us with sales speak.
Nothing was too much trouble and he went out of his way to offer further ways to help us. I didn't ask, but assume he must be head of the department or in a managerial position as he dealt with us so professionally. I hope the company appreciates his hard work, and gives him a well deserved pay rise and promotion in the not so distant future.

25 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

professional sales call

I received a call after requesting information of my business credit report and spoke with Aaron Davies who was informative and knowledgeable. He was insightful and professional throughout and although I didn't take advantage of the services he offered, not right timing, I was left with the sense of speaking to a seasoned salesman who asked for the order and left a positive impression.

22 de junio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Sales focused team

The team is more sales oriented than service.
They focus on sales and you only get to hear from them during renewal. Also, the data is not updated, so many wrong numbers and old information.

24 de junio de 2026
Logotipo de Creditsafe

Respuesta de Creditsafe

Hi Kunal,

Thank you for taking the time to share your feedback.

We’re sorry to hear that your experience hasn’t met expectations. Providing a strong balance between proactive service and commercial support is very important to us, and it’s clear we haven’t achieved that in your case.

We’re also concerned to hear your comments about data accuracy, as maintaining up-to-date and reliable information is a priority for our team.
Your feedback has been shared internally so we can review both our communication approach and our data processes.

If you’re open to it, we’d really welcome the opportunity to understand your experience in more detail and make things right. Please feel free to reach out to us directly on 02920 886500 or help@creditsafeuk.com so we can address your concerns.

Thank you again for your honest feedback, it helps us improve.

Kind regards,
The Creditsafe Team

Valorada con 1 estrellas sobre 5

Don't bother!

Looks like a good idea, but once you've used your 200 checks which you pay £180 a month for. They harass the life out of you wanting you to purchase more. Don't follow instructions not to contact. I am currently writing a complaint.

23 de junio de 2026
Opinión espontánea
Logotipo de Creditsafe

Respuesta de Creditsafe

Hi there,

Thank you for sharing your experience with us.

We’re particularly concerned to hear that you were contacted despite requesting otherwise, as we expect our teams to respect customer preferences at all times.

We’d like to look into this matter further to ensure that our team upholds the highest standards of customer service. Please contact our customer service team at help@creditsafeuk.com, and we’ll be happy to investigate this for you.

We genuinely appreciate you bringing this to our attention.

Kind regards,
The Creditsafe Team

Valorada con 5 estrellas sobre 5

I’ve just set up a new Creditsafe…

I’ve just set up a new CreditSafe account and wanted to share how impressed I’ve been with the service. The whole process was incredibly efficient — quick responses, clear communication, and Kieran Thomas genuinely made everything straightforward from start to finish.

In a world where onboarding with service providers can often feel slow or complicated, Creditsafe stood out for all the right reasons. Their support was proactive, friendly and genuinely focused on getting things done without any fuss.

A big thank you to the team for making the experience so smooth. Highly recommended.

22 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Definitely recommend

I have used this company before and have been really impressed with the service every time. They are reliable, professional, easy to deal with, and offer excellent value for money. The credit platform is straightforward to use, gives us clear and useful information, and has been a great support when carrying out credit checks and making informed decisions. It’s refreshing to find a service that is both effective and competitively priced. Overall, I have had a fantastic experience and would definitely recommend them to any business looking for a dependable credit reporting platform.

23 de junio de 2026

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