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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Shut down a bunch of servers, delisted others. Servers that are up have performance issues. Customer service is completely AWOHL. Staff are throwing themselves a pitty party 'woe is us/me' attitu... Ver más

Valorada con 1 estrellas sobre 5

Shutdown user servers without notice And have so far after weeks have been unable to provide backups of the data loss by users when they shut down the servers without notice; they have also so far fa... Ver más

Valorada con 1 estrellas sobre 5

Crident took down all their US Servers without any warning whatsoever. They've promised refunds and data returns to all customers, but they have yet to deliver on these promises to anyone. I am incred... Ver más

Valorada con 5 estrellas sobre 5

For ~10 years I've hosted source servers. Garrys Mod has been the most resource intensive and I've never found a host that will dedicate enough power to run what I'd like. Crident has shattered any ot... Ver más

Información sobre la empresa

  1. Proveedor de servicios de juegos

Información proporcionada por diversas fuentes externas

Crident Networks are a diversified entertainment and hosting company with ventures integrating game hosting, public relation management and high quality upstream providers. Constructed by the vision of founder Jack Jenkins. Crident Networks combine creativity, the ability to engage global audiences and an understanding of "what to do next" to deliver innovative solutions as a successful architect of gaming communities.


Información de contacto

2,0

Malo

TrustScore: 2 sobre 5

248 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,0

Todas las opiniones

(248)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I Would Rate This 6 Stars If I Could

I Would Rate This 6 Stars If I Could, There Is No Lag! I Love This Host And Its Really Cheap And Support Are Active, Ive Moved On Here From Nitrous Networks, They Where Really Bad And Sometimes Support Did Not Respond For A Whole Day, And The Panel Was Always Broken... Stop Paying For Slots.

28 de enero de 2018
Opinión espontánea
Valorada con 4 estrellas sobre 5

They understand how Gmod Servers Work.

I’ll say this about Crident.
Support is active, and our 125% CPU ran a MASSIVE StarWarsRP event today with 48 players online. There was some lag but not to the point of unplayability.
If we were still on our NFOservers hosted server the server would have crashed completely and remained offline while we tried to reboot it. The server even managed to not crash(though it nearly did) when our Engineer Battalion set off hundreds of explosives that unfroze practically every prop on the map at once.
Well done Crident.

8 de enero de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Overall a good host.

Overall a good host.
Had a few issues in the beginning with Steam HTTP and the server not starting, however it was fixed promptly.
Good performance, and I haven't had a single downtime caused directly by the host yet.
The support is helpful, and usually fairly quick to respond (12-24 hour turnaround time or so)
I like the idea of the whole "stop paying for slots" concept, as I've been scammed by others prices before
EDIT: Raised to five star, the panel is amazing and has extra content I haven't seen from any other host. Has been great using.

15 de noviembre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great overall.

Great and quick support, active staff/leadership team and overall a great host for any kind of server with their unique hosting strategy.

12 de noviembre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Crident is absolutely amazing!

Okay so Crident is absolutely amazing!
Their panel is really good, 10 times better than TCAdmin. Also the stability and speed of the servers are amazing! The only thing that needs to be better is the support. I hope they will improve this in the future.
I would highly recommend this host for large servers!
Regards
Ian,

12 de noviembre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing.

Fantastic price for the quality you are given, well worth the money :)

12 de noviembre de 2017
Opinión espontánea
Valorada con 3 estrellas sobre 5

Was not happy but now...

I read only good reviews with people saying there is great support but where ? I am happy to change my review when I see evidence of that. I have asked for a refund as I am not yet ready to put my gmod darkrp server public. I had one reply but nothing in 8 hours since. I’m hoping I am just getting them at a bad time but I still can let this go unnoticed

another thing is I paid for the server it has now been 22 hours and it still isn’t up !

I’m not happy one bit as I switched from my usual host to come try this out and have had a very bad experience so far

I’m happy to change my review if I get even just a reply or a reason for why support is so delayed

-Update-

I now have the server after 40+ hours of waiting but that’s still beside the point I contacted support over a day ago and no response. I have now had to go through PayPal to request a refund.

-Update #2-

I have now had a response 30+ hours later

"Who here promised good support? Noone at Crident will claim our support is fast or 24/7 etc. because that isn't what we are."

Which is fair enough because on there site it doesn't say anything of the sort but I still have no time estimate when I am getting a refund because they said they cant process a refund with a claim on it. Even though I have had refunds in the past from claims but still.

I understand this may just be 1 bad experience so I am bumping it to 2 stars as that does accurately display my experience. Hopefully anyone reading this that does choose crident for your server hosting doesn't have this many issues.

-Update #3-
I'm still not going to give a higher score than this right now...

Final review after all this mess ^^^^

So finally i got the refund I asked for and the support was decent today !
I have been informed they're under a heavy load (Like i expected)

I am still thinking of trying them out in the future because the service they offer is a good way to do servers because you can change the slot on the fly (Which I think no other company offers) for a competitive price !

The reason I am not bumping the score up any higher is because it still wasn't the best experience. I will have my server ready to upload in 1-2 days and if I choose Crident I will update this review on how that goes !

25 de octubre de 2017
Opinión espontánea
Logotipo de Crident

Respuesta de Crident

Hi,

We're currently under a much higher demand than normal, and we're really dong as much as we can to keep up with things.
Sadly at the end of the day we're just human, and we can just try our best. We're aiming to bring more support staff in as soon as possible.

I acknowledge you had a negative experience here, and keep this in mind while continuing to improve our services.

If I can help in any other way don't hesitate to reach out to me

Jack

Valorada con 5 estrellas sobre 5

Brilliant host! Stop paying for slots!

I had a bit of a bumpy start due to some new servers in a different country having small issues. But the staff team were helpful and the owner himself jumped onto the case and fixed the issue in a matter of minutes! They apologized and gave me some compensation to say sorry. Really kind people; and after the server issues were fixed the server ran flawlessly!! Great quality, great staff and support and great prices, what more could you ask for?

19 de octubre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Service 10/10

If you are not using crident what is happening in your life? This service blew my mind when I first decided to switch to it, I got a 20 slot server for just 2 pounds! The support is amazing, they feature a Discord where you can live chat with there support team and other server owners. They are really nice and gave me extra days to say sorry for downtime which wasn't even there fault. You should switch now!

7 de agosto de 2017
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great Price, Performance, Management, Support

I recently started a server on Crident, and it has been a great experience. There hasn't been any downtime on my garry's mod server itself, although the TCAdmin control panel was down for ~24hrs, but I believe that was a rare occasion. They are also working on a new control panel, which will be even better than it already is. Very easy to manage for a new server owner, cheap prices, and great performance. Their support is outstanding, tickets get answered, they are also not automated. They also have a discord server where you can get even more help from either the staff team or the other server owners.

28 de julio de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing experience

I've currently got web hosting and a game-server with Crident and its been great! You can use their discord or website to get support and they respond within 5-10 minutes. The website has a great interactive design, the staff team are friendly and have answered all the problems that I've had. I would seriously suggest this Host if you are considering Running a server yourself.

28 de julio de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best Support Best Servers

Never had an issue with Crident best provider out there, Customer service is on point. The Servers were impeccable. Even with a control panel that's having issues (not their fault), they still provide quality service

In short, if I couldn't fix it they could.

25 de julio de 2017
Opinión espontánea
Logotipo de Crident

Respuesta de Crident

Thanks for the review - I'm happy to hear we met your needs. Please let me know if I can help in any other way :)

Valorada con 5 estrellas sobre 5

Balancing act

This company is struggling to balance high demand communities with complex requirements and people who are totally new to hosting while managing growth.
Because they do it so well a lot of people dont understand how new they are still, and how they're still ironing out teething issues other companies have had the years to address.

Nevertheless they've refused to give up through all the negative drama. I think it just fuels the owner more tbh

25 de julio de 2017
Opinión espontánea
Logotipo de Crident

Respuesta de Crident

preach it brother

Valorada con 5 estrellas sobre 5

Very Happy With Crident

I've been with crident's hosting service for 3 months now and I can say that it's been pretty much perfect. The setup was simple and easy to get going, and when I had any problems they were dealt with quickly. I've had a recent influx in new players and a good few of them have actually asked which host I use as the ping is always good(or as good as it can get, it's Gmod after all). the staff team that deal with support tickets are always quick to respond, and if it's urgent they reply quickly though discord. The community they have is great, they are always willing to help someone out. I would recommend anybody that is looking for a host to go with crident :)

25 de julio de 2017
Opinión espontánea
Logotipo de Crident

Respuesta de Crident

Thanks for the glowing review man, we really appreciate it. We're really emphasising on the community Crident is starting to build - it's really awesome to have so many bright creative people so involved in the project, or even just helping each other out.
It's the only thing that will allow Crident to get where it needs to be; the people.

If we can help in any way of course please feel free to reach out to us :)

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