Crown Gas & Power Opiniones 

232
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Natalie Cross was extremely helpful, friendly, and efficient throughout. She responded promptly to any queries and made the whole process smooth and straightforward. I really appreciated her support.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Natalie Cross was very helpful and professional,I could not have asked for a better service ,she is an asset to your company. Kulvinder Sahota

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I work closely with Lucy B and Lorenzo at Crown and can honestly say their customer service is top class. They are always happy to help and will happily point me in the right direction even when it'... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’d like to say a "BIG thank you to Lucy Bird" for all your support and help over the past year. As with many businesses, having invoices come through on time, especially around month-end, is so i... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de energía
  2. también en la categoría
  3. Empresa de gas
  4. Proveedor de energía renovable

Escrito por la empresa

Crown Gas & Power is an award-winning business energy supplier to the commercial sector. We have been supplying energy to businesses since 2001 and are renowned for our competitive prices and our first-class customer service.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

232 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(232)

72 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Copy invoice

Emma was very helpful in providing a copy invoice by return. Good to get through to someone at a utility company quickly on the phone.

25 de abril de 2025
Opinión espontánea
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Respuesta de Crown Gas & Power

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Valorada con 5 estrellas sobre 5

Megan

Megan was very helpful yesterday helping me obtain the usage of gas for our company, it was nice to speak to somebody albeit through message but you knew it was a person and not a robot so thank you Megan :) 10 out of 10.

2 de abril de 2025
Opinión espontánea
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Respuesta de Crown Gas & Power

Wow! We are blown away by your review. We can’t wait to have you back for more experiences!

Valorada con 5 estrellas sobre 5

Helpful Service

Melanie was so helpful in providing me with the missed invoices and confirming the account balances. She also set me up on the portal so I can access the accounts from the office.

24 de marzo de 2025
Opinión espontánea
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Respuesta de Crown Gas & Power

Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!

Valorada con 5 estrellas sobre 5

Excellent Customer Service by Mohammed Sajid

Mohammed Sajid helped me to resolve the issue in no time. He provided excellent customer service, was patient, knowledgeable, and went above and beyond to resolve my issue efficiently. His friendly attitude made the experience pleasant, and I truly appreciate the professionalism.

7 de marzo de 2025
Opinión espontánea
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Respuesta de Crown Gas & Power

Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, polite and fast overall very easy to deal with highly recommend

28 de febrero de 2025
Opinión espontánea
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Respuesta de Crown Gas & Power

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Valorada con 5 estrellas sobre 5

Mohammed is an epitome of good customer…

Mohammed is an epitome of good customer relationship. Solved my problem swiftly and satisfactorily. He does what he says that he will do.

18 de febrero de 2025
Opinión espontánea
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Respuesta de Crown Gas & Power

We are so glad you had a positive experience with us. Your support is invaluable to us!

Valorada con 5 estrellas sobre 5

Fantastic

Mohammed Sajid quickly helped to resolve my query in a friendly and professional manner. Great service thank you.

17 de febrero de 2025
Opinión espontánea
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Respuesta de Crown Gas & Power

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Valorada con 5 estrellas sobre 5

Rachel Collins from the Key Accounts

Rachel Collins from the Key Accounts Credit Control team was excellent is responding quickly and efficiently resolving the issue effecting our account.

27 de enero de 2025
Opinión espontánea
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Respuesta de Crown Gas & Power

We are so glad you had a positive experience with us. Your support is invaluable to us.

Valorada con 5 estrellas sobre 5

Portal Access

Natalie phoned me to sort out access to Portal and it was easy to do and she was very helpful

17 de enero de 2025
Opinión espontánea
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Respuesta de Crown Gas & Power

Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!

Valorada con 1 estrellas sobre 5

Horrific company trying to charge…

Horrific company trying to charge firstly a drive by disconnect st £140 which they couldn’t provide details of for me to check on my CCTV, a year on claim they have done meter reads and charge me for gas…I’m the only one with a key and the building is empty. Absolutely disgusting way to treat business and with a flippant attitude

14 de enero de 2025
Opinión espontánea
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Respuesta de Crown Gas & Power

Dear Stuart,

Thank you for taking the time to let us know about your experience with Crown Gas and Power. I am sorry to learn you have had a negative experience on this occasion.

I understand our Complaints team has since been in contact with you to resolve your concerns.

If you need to contact them directly, please email complaints@crowngasandpower.co.uk or alternatively, you can call 0161 762 7744. Our office hours are 8:30am – 5pm Monday – Friday.

Valorada con 5 estrellas sobre 5

I spoke with your agent Natalie Knight…

I spoke with your agent Natalie Knight today in your credit control team, she assisted with 2 overdue accounts for me and she was extremely efficient and helpful, nothing was to much trouble. A lovely lady and an asset to your company.

10 de enero de 2025
Opinión espontánea
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Respuesta de Crown Gas & Power

Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!

Valorada con 5 estrellas sobre 5

You guys truly Rock

You guys truly Rock! Hands down the best supplier in town, and truly I am very grateful for your excellent relationship over the years.

Now that Power is on - 2025 will belong to you! Here is me wishing you all much success for the years to come!

Also I wanted to especially thank Rebecca Marsh, She has been such a pleasure to deal with, very helpful, always on it and never a let down! A true great asset to us in ensuring she is always there to help, and without her superb help and support it would not have been possible - so thank you for being a Star!

13 de diciembre de 2024
Opinión espontánea
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Respuesta de Crown Gas & Power

Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.

Valorada con 5 estrellas sobre 5

Great Customer Service

I spoke to the phone to Natalie Knight, she was really helpful. She was really swift and made sure my request was dealt with.

Thank you.

31 de octubre de 2024
Opinión espontánea
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Respuesta de Crown Gas & Power

We appreciate your feedback and are delighted to know you enjoyed our service. Your satisfaction is our top priority.

Valorada con 5 estrellas sobre 5

Crown Gas are great at answering the…and working with clients

Crown Gas are great at answering the phone in just a few minutes. The staff are always helpful, kind, and friendly. Its always a pleasure to call them or vice versa. Always a quick solution to any issues that arise on either side.
Just ended a call with Helen Pritchard What a helpful and friendly person. A pleasure! So unusual these days.

29 de octubre de 2024
Opinión espontánea
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Respuesta de Crown Gas & Power

Wow! We are blown away by your review. We can’t wait to have you back for another great experience.

Valorada con 5 estrellas sobre 5

Great Customer Service

Helen from Crown was a big help regarding getting refunds sorted, was really quick to reply to my emails and made the process really smooth!

16 de octubre de 2024
Opinión espontánea
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Respuesta de Crown Gas & Power

Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!

Valorada con 5 estrellas sobre 5

Great Customer Service from Mo Sajid

Staff At Crown Gas are always helpful across the board. On this occasion Mo Sajid has assisted us with matters in relation to our account. When ever we had dealt with Mo in the past he provides a quick response with concise information and resolves our queries in full.

25 de septiembre de 2024
Opinión espontánea
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Respuesta de Crown Gas & Power

Thank you for taking the time to leave us a review. We appreciate your feedback and are really pleased to hear about your positive experience with Crown Gas & Power when managing your account.

Valorada con 5 estrellas sobre 5

Your staff were polite ,helpful and…

Your staff were polite ,helpful and knowledgeable.
Spot on with everything, 5stars from me
Dave spittle old church school.
thank you Mohamad

20 de septiembre de 2024
Opinión espontánea
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Respuesta de Crown Gas & Power

Thank you for sharing your experience with us! Don’t hesitate to reach out if there’s anything else we can assist you with

Valorada con 5 estrellas sobre 5

I have had a number of dealings with Mohammed

I have had a number of dealings with Mohammed in the credit control department and must say he has been extremely helpful in each and every instance, and just made every experience efficient and hassle free, highly recommend.

19 de septiembre de 2024
Opinión espontánea
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Respuesta de Crown Gas & Power

Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!

Valorada con 5 estrellas sobre 5

Customer Service

Thank you Helen for all your time today and for your quick and thorough responses.

6 de septiembre de 2024
Opinión espontánea
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Respuesta de Crown Gas & Power

Thank you for your kind words. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.

Valorada con 5 estrellas sobre 5

Melanie was awesome

Melanie was very nice and extremely helpful,
thanks so much and would recommend your company

3 de septiembre de 2024
Opinión espontánea
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Respuesta de Crown Gas & Power

We appreciate your feedback and are delighted to know you enjoyed our service. Your satisfaction is our top priority.

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