The Cruise Line Opiniones 

499
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have never been on a cruise before, and I was helped by Paul, who guided and advised me beautifully. He made the whole experience in booking my cruise effortless and he was determined to make sure... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great Staff - We have had Jess as our favourite cruise agent for many years - always helpful and really efficient. Have booked many cruises Accross lots of companies- never had a problem Trust... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As always Benedict is knowledgeable professional and always quick with a call back. Third time booking and we know it won’t be our last. Excellent service

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From enquiry to booking Jess took care of all we needed, she was amazing, took us through all the layouts of the deck and ship, and explained everything well, she found us a room in the right area, a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de viajes en crucero

Escrito por la empresa

Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

499 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(499)

210 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

An agency to trust

An agency to trust. Full knowledge of the world of cruising with people like Louisa that goes the extra mile with knowledge and support from beginning to end. Fab company that you can trust and rely on.

1 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

This was my first time using the Cruise…

This was my first time using the Cruise Line.
I found the agent, very professional, friendly and easy to communicate with.
It was only my intention to make an enquiry. However, I felt confident enough after going through all my questions, to make an actual booking.

6 de julio de 2026
Valorada con 5 estrellas sobre 5

Superb service for booking our Cunard cruises…

We've been booking our Cunard cruises with The Cruise Line for many years now, and the service has always been brilliant.

A special thank you to Jess, who has been fantastic throughout. She really takes the time to understand exactly what we're looking for and always comes back with a range of great options and puts up with us changing our mind. Each time there's never any pressure to book, but rather just friendly, knowledgeable advice.

So Jess has become someone our go to contact and I honestly can't recommend Jess and The Cruise Line highly enough. If you're thinking about booking a cruise, you won't find better.

6 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

SUMPLY TGE BEST

Dealing with The Cruise Line is always great and Louisa always goes the extra mile. This time she really excelled, so THANK YOU!! We appreciate you.

3 de julio de 2026
Valorada con 5 estrellas sobre 5

My First time using The Cruise Line…

My First time using The Cruise Line after using other companies previously and not having good experiences.
HOWEVER what a difference Benedict who I dealt with couldn’t have been any more professional and helpful.
The booking was a simple process and would recommend without fail.

30 de junio de 2026
Opinión espontánea
Logotipo de The Cruise Line

Respuesta de The Cruise Line

I'm so glad you had a great experience with us.

Hope you have an amazing cruise - and welcome to The Cruise Line! 🚢

Valorada con 5 estrellas sobre 5

Lauren was helpful

Lauren was helpful, knowledgeable and speaking with her was very straightforward.

30 de junio de 2026
Opinión espontánea
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Respuesta de The Cruise Line

Thank you for your review! Really pleased I could help.

Have a wonderful luxury cruise! 🚢

Valorada con 5 estrellas sobre 5

Super team

We made another booking and it was flawless. Paul, Charlie and Anne are a super team who always give 100% to ensure complete satisfaction.

Well done!

22 de junio de 2026
Opinión espontánea
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Respuesta de The Cruise Line

Thank you for this lovely review Stephen.

I'll pass this on to Charlie and Anne too. Really glad the booking went flawlessly - have a fantastic cruise! 🚢

Valorada con 5 estrellas sobre 5

Excellent service from The Cruise Line

Our cruise consultant Lynne was very efficient and professional. She responded to our enquiries very quickly and answered our questions fully. As newbies to cruising, her advice was very welcome and the booking process was easy. I will most definitely use The Cruise Line again and can recommend it unreservedly.

19 de junio de 2026
Opinión espontánea
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Respuesta de The Cruise Line

Thank you! Being new to cruising, I wanted to make sure all your questions were answered.

Really pleased it all came together for you. I hope you have a fantastic cruise! 🚢

Valorada con 5 estrellas sobre 5

I have to admit I’d never heard of this…

I have to admit I’d never heard of this company before we’d always used our familiar company but when they couldn’t help I looked around for the cruise we wanted…I’m glad I did Jess was so helpful and efficient she got a competitive price and always emailed when she said she would rang when she promised and was there when she said she would be…all round great experience. Will recommend to family and friends and will use again.

18 de junio de 2026
Opinión espontánea
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Respuesta de The Cruise Line

Thank you for your review - really glad you found us! Pleased I could get you the right cruise at the best price and keep everything running smoothly throughout.

Hope you enjoy your luxury cruise! 🚢😊

Valorada con 5 estrellas sobre 5

Recommend

This is the second time I have used the cruise line. Louisa has been super efficient on both occasions, going to extraordinary lengths to find exactly what I wanted as a solo traveller.

18 de junio de 2026
Opinión espontánea
Logotipo de The Cruise Line

Respuesta de The Cruise Line

Thank you! Solo travel requires a bit more thought to get just right, so I'm pleased we found what you were looking for on both occasions.

Have a wonderful trip! 🚢

Valorada con 5 estrellas sobre 5

Nikki who assisted us in both booking…

Nikki who assisted us in both booking our original cruise was extremely helpful , efficient and professional and due to unforeseen circumstances we needed to amend our booking moving it to next year. Nikki and her colleagues made the process seamless. Thank you.
The telephone access to the team is also fantastic a refreshing difference in this digital age.

16 de junio de 2026
Opinión espontánea
Logotipo de The Cruise Line

Respuesta de The Cruise Line

Thank you for your feedback, Victoria.

These things happen, and I'm glad we could make the amendments as smooth as possible.

You're going to have a wonderful time on Cunard next year! 🚢

Valorada con 5 estrellas sobre 5

Super efficient and wonderfully…

Super efficient and wonderfully helpful. They know what is being sought.

15 de junio de 2026
Logotipo de The Cruise Line

Respuesta de The Cruise Line

Thank you for the lovely review, Neil!

I hope the SeaDream cruise lived up to expectations - and 2028 will be here before you know it! 🚢

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