I have never been on a cruise before, and I was helped by Paul, who guided and advised me beautifully. He made the whole experience in booking my cruise effortless and he was determined to make sure... Ver más
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I have never been on a cruise before, and I was helped by Paul, who guided and advised me beautifully. He made the whole experience in booking my cruise effortless and he was determined to make sure... Ver más
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Great Staff - We have had Jess as our favourite cruise agent for many years - always helpful and really efficient. Have booked many cruises Accross lots of companies- never had a problem Trust... Ver más
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As always Benedict is knowledgeable professional and always quick with a call back. Third time booking and we know it won’t be our last. Excellent service
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From enquiry to booking Jess took care of all we needed, she was amazing, took us through all the layouts of the deck and ship, and explained everything well, she found us a room in the right area, a... Ver más
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Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.
The Cruise Line, 109-111 High Street, BN6 9PU, Hurstpierpoint, Reino Unido
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Second booking with The Cruise Line. Lauren was terrific. Quick, efficient and always friendly and helpful. After my enquiry cabins, flights and hotel rooms were held until finally decided and confirmed 4days later - excellent service!

Respuesta de The Cruise Line
Booked cruise with cruiseline because we have done it before and had noo problems.

Respuesta de The Cruise Line
We have just made a cruise booking on Explora 11 with Lauren as our booking agent.
We have used Lauren when booking previous cruises & always had exceptional service. Our latest booking was no exception. Lauren was able to secure direct flights in and out of Athens and gave us several options of pre-cruise hotels. Lauren is extremely professional and makes the whole process seamless. All documentation including airline bookings arrived promptly. Cruise package price was very competitive. Would highly recommend.

Respuesta de The Cruise Line
Very pleasant agent, who explored various options and came up with something much much better than we'd be quoted elsewhere.

Respuesta de The Cruise Line
Lauren was very helpful in providing details about two potential holidays I was thinking about. She was patient and understanding when I needed time to think about things and was able to extend a 'hold' on the holiday until I was happy with my choice.
Additionally she suggested information for tours and filling my time before a flight. Very helpful, thank you.

Respuesta de The Cruise Line
Excellent customer service from Benedict. He explained our two cruises thoroughly.

Respuesta de The Cruise Line
Dealing with a particularly pleasant and helpful consultant able to very satisfactorily answer our questions. Many thanks

Respuesta de The Cruise Line
Very pleasant and helpful. Managed to answer all out queries and organise extra items needed.

Respuesta de The Cruise Line
Very good service from Lauren .Dealt with our bookings very well.

Respuesta de The Cruise Line

Respuesta de The Cruise Line
The staff as always were helpful and provided a prompt and responsive service. Good value for money.

Respuesta de The Cruise Line
Excellent company gets everything right first time. Even when I get things wrong they get sorted

Respuesta de The Cruise Line
We book a number of cruises a year with Jess and, as ever, she was on the ball. Jess always responds on a timely basis and yet again produced the result we were looking for.

Respuesta de The Cruise Line
Excellent product knowledge so able to assist you in making the best decision on cabin location.
Once booked excellent communication and clear information in the booking you have made

Respuesta de The Cruise Line
Ash Was very helpful when booking our holiday, we asked all sorts of things, from the weather in St Tropez, to which was best side of ship,single beds to juggling sensible flight times, all answered courteously, hope holiday works out as expected. Colin

Respuesta de The Cruise Line
Just spent the past 2 weeks negotiating a deal with the fantastic Jess Garwood for our trip of a lifetime to Alaska next July 2027 including the Rocky Mountaineer. Amazing courteous, knowledgeable customer service from Jess. Nothing was too much trouble even though I changed my mind several times. Very patient and tolerant. Nothing was too much trouble and her expertise and knowledge of the trip was outstanding and her recommendations for the itinerary are perfect. Thank you Jess. Great itinerary you gave me everything I asked for is included. Can't wait for July 2027.

Respuesta de The Cruise Line
Very helpful and phoned back when they said they would also helped with giving us a choice of flights

Respuesta de The Cruise Line
Paul always looks after my bookings in a friendly,professional way.

Respuesta de The Cruise Line
Good clear and very helpful would use you again

Respuesta de The Cruise Line
We have been very pleased with the service and professionalism provided by Paul Andrews and the team for many years at The Cruise Line. I would, without hesitation recommend their services.

Respuesta de The Cruise Line
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