Crystal Funeral Planning Opiniones 20

TrustScore: 4.5 sobre 5

4,6

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Información sobre la empresa

  1. Servicio de cremación
  2. Director de servicios funerarios
  3. Seguros funerarios

Escrito por la empresa

Crystal Funeral Planning are fully regulated by the FCA. We provide three simple affordable pre-paid funeral plans. We offer the UK's lowest cost funeral plan, the simple no fuss Direct Cremation, or for those who would like a service we offer the Celebration of Life Plan and the Traditional Plan. It's ‘Your funeral, Your way’. You can say goodbye at a time and place that suits you. You can pay in one single payment, interest free up to 24 months. We also offer an option for those who are in need of arranging an immediate funeral, for someone who has just passed. All of this can be arranged over the phone, via zoom or teams, or take advantage of a free home visit with no obligation. To learn more contact one of our friendly funeral plan arrangers on 01204 951066


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

20 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

What a way to go...

What could be a maudlin, depressing experience turned out to be professional and hilarious.

Everything explained clearly and Phil Clews clearly got my fatalistic "I'm dead, not my problem " mentality!

Great service and one off the list!

24 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Following the recent passing of my…

Following the recent passing of my uncle, who had raised me, a client suggested Crystal Cremations for the funeral arrangements. Having no prior experience with this, I found the Crystal team exceptional in guiding me step-by-step, ensuring I was always updated and managing the funeral and cremation with the highest respect and dignity. My family and I truly appreciated their outstanding service and empathy throughout such a challenging time. Many thanks.

12 de febrero de 2026
Opinión espontánea
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Respuesta de Crystal Funeral Planning

It was a privilege to help you at this difficult time. Thank you for your kind words. They are much appreciated by the team.

Valorada con 5 estrellas sobre 5

Tim is an excellent individual

Tim is an excellent individual; he explains things clearly and firmly, making it easy for me to grasp the process and potential outcomes. Additionally, he is extremely courteous.

25 de enero de 2026
Opinión espontánea
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Respuesta de Crystal Funeral Planning

We take a lot of pride here at Crystal for the service we provide our customers. Tim has many years of experience, and we're pleased that he was able to help you. Thank you for your kind words, they mean a lot to the team.

Valorada con 5 estrellas sobre 5

When Catherine Cointre came to discuss…

When Catherine Cointre came to discuss their funeral plans with me at my home, Catherine was kind, caring and didnt pressure me into making a decision,she explained everything very well,would recommend Crystal funeral plans for sure,they are a very good professional company

16 de mayo de 2025
Opinión espontánea
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Respuesta de Crystal Funeral Planning

Kind words indeed! our Catherine always goes above and beyond, or as we like to refer to her as 'Lady C'. Thank you Larraine.

Valorada con 5 estrellas sobre 5

Stress free

We’re getting to a stage in life where we felt we really needed to take any pressure off our children & grandchildren regarding our future.
Having spoken to the team at Crystal Funeral Planning, and receiving the full options available to us, in simple, straightforward language, I can’t praise their professionalism and understanding enough. It’s a genuine relief knowing things are now in place for our future. I honestly don’t know why we waited so long.

16 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 star service

We've been thinking about a funeral plan for a while, spoke to several companies, Crystal was by far the easiest to deal and no fuss! and despite what others may advertise they are the Cheapest!! £1395 for a Direct Cremation plan!! Thank You !!

16 de abril de 2025
Opinión espontánea
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Respuesta de Crystal Funeral Planning

Thank you for your kind words. I'll pass on your feedback to the team.

Valorada con 5 estrellas sobre 5

Excellent Service and Support

Excellent Service and Support

I recently purchased a pure cremation plan from Crystal Funeral Planning, and I couldn't be more satisfied with the service I received. From start to finish, the process was straightforward, transparent, and handled with professionalism.

The Crystal Team took the time to explain everything in detail, ensuring I fully understood my options without any pressure or hidden costs. Their compassionate and knowledgeable approach made what could have been a difficult decision much easier.

The affordability and simplicity of the pure cremation plan gave me peace of mind, knowing that everything will be taken care of when the time comes. I highly recommend Crystal Funeral Planning to anyone looking for a dignified, hassle-free funeral solution.

3 de febrero de 2025
Opinión espontánea
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Respuesta de Crystal Funeral Planning

Hi Peter, Thank you for your kind words, we are proud of the service we provide to our customers. I'm glad we have been able to offer you peace of mind.

Valorada con 5 estrellas sobre 5

Sarah did a home visit to discuss and completed our Wills and LPA

Sarah did a home visit to discuss and complete me and my husbands Wills etc.
Sarah was very easy to talk to, explained our options and answered all our questions. My husband and I decided we would complete LPA paperwork as we both felt this is very important to have in place after experiencing my dad not having it and the complications of dealing with finances . We really liked Sarah’s down to earth approach and there wasn’t any pressure put on us or hard sell to purchase the products available. I would definitely recommend Sarah and the company to anyone. We also found the cost of the products and service much less than expected especially after discussing with friends what they had paid with different providers.

9 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional

Although my Dad changed his mind about continuing with the funeral plan the service he received was excellent! Tim (who dealt with my Dad) as well as the rest of the team were easy to talk to and delivered outstanding customer service. Thankyou

11 de marzo de 2024
Opinión espontánea
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Respuesta de Crystal Funeral Planning

Hello Denise, I'm glad we were able to support you and your Dad. Thank you for your review, its much appreciated. Martin

Valorada con 5 estrellas sobre 5

Having booked my Funeral plans

Having booked my Funeral plans, Wills and Lasting Power of Attorney I found the process simple and professional so much so I have now had family members also use Crystal Funeral Planning. Affordable and easy to sort 5 stars

3 de febrero de 2024
Opinión espontánea
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Respuesta de Crystal Funeral Planning

Thank you very much for your kind words. I'm glad we were able to put your funeral plan and estate planning in place for you.

Valorada con 5 estrellas sobre 5

Absolutely super professional friendly…

Absolutely super professional friendly and speedy service .
Catherine and the Team are so helpful, knowledgeable and efficient
Making the process really easy and so smooth .
It’s something we all need to think about and I had been procrastinating about for a long time .
Made the process so smooth
Highly recommend to anyone .

16 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kind and professional

The kind, compassionate and understanding treatment by the staff and in particular Catherine Cointre throughout this sad period was very much appreciated
We were kept updated at every stage

1 de septiembre de 2023
Opinión espontánea
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Respuesta de Crystal Funeral Planning

Hello Kathryn, thank you very much for your kind words. If we can help or support you any further please do not hesitate in contacting us.

Valorada con 5 estrellas sobre 5

Sorting out the Paperwork

Our appointment with Tim was very helpful. He is patient and polite and the whole thing was dealt with in a friendly professional manner.
Nothing was too much trouble and all questions answered honestly.
I would recommend this company.

23 de agosto de 2023
Opinión espontánea
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Respuesta de Crystal Funeral Planning

Hi Alison, thank you so much for your kind words & recommendation. I'm glad Tim was able to help.

Valorada con 5 estrellas sobre 5

Great service

Tim was very helpful and Informative. He answered my questions and put me at ease with arranging my will, LPV's and funeral plan. I was surprised at how very affordable it all was. I definitely recommend this company.

4 de julio de 2023
Opinión espontánea
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Respuesta de Crystal Funeral Planning

Hi Agatha, thank you for your review, we're very proud of Tim here at Crystal! Glad we were able to help you put your future planning into place.

Valorada con 5 estrellas sobre 5

Lovely man

Very good person is Tim he talk tough it so I could understand what would happen and how it’s works. And very polite person

4 de julio de 2023
Opinión espontánea
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Respuesta de Crystal Funeral Planning

Thank you for your review of Crystal Lisa, your kind words mean a lot to Tim and the company.

Valorada con 5 estrellas sobre 5

A sad time but treated with respect

A sad time but treated with respect. All went well. From start to finish would highly recommend this service

28 de junio de 2023
Opinión espontánea
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Respuesta de Crystal Funeral Planning

Hello Mike, I'm glad we were able to help you at this difficult time. If you need any further help / support just get in touch. Take care

Valorada con 5 estrellas sobre 5

Thank you

My uncle who brought me up, recently passed away and a customer of mine recommended I try Crystal Cremations to handle his funeral.
I had never done anything like this before and from start to finish, the team from Crystal guided me through each stage of the process, kept me fully informed as to what was going on and handled my uncles funeral / cremation with the upmost dignity and respect. The family and I couldn't ask for better service and understanding than what they provided for us during this difficult time.
Thank you

22 de junio de 2023
Opinión espontánea
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Respuesta de Crystal Funeral Planning

Hello Steven, thank you for your kind words, it means a lot to us that we are there for people at their time of need. Take care.

Valorada con 5 estrellas sobre 5

Professional service from start to finish

We found Catherine from Crystal Creations to be a very friendly, efficient and approachable woman who explained things very well and put our minds at rest over the creation of our wills. She revisited us again to go through the funeral plans which we found very useful when deciding which plan would suit our needs best. We would definitely recommend using Crystal Creations. Thank you Catherine for making it so easy for us.

24 de marzo de 2023
Opinión espontánea
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Respuesta de Crystal Funeral Planning

Hi Steve, thank you for taking the time to give this review. I'm glad we were of service and able to help you. Team Crystal

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