CTD Tiles - Darlington Opiniones 23

TrustScore: 4.5 sobre 5

4,6

Unit F, North Road Industrial Estate, Meynell Road, DL3 0QR Darlington, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Hi Charlotte, thank you for looking after my customers order yesterday and today. I would of given yourselves 5 stars but unfortunately due to your excessive prices which have increased around 18% o... Ver más

Valorada con 5 estrellas sobre 5

We have used CTD tile shop on Darlington for many years and their service is faultless. Today we went in again to check availability of outdoor tiles. Andrew who helped us was very knowledgeable and... Ver más

Valorada con 5 estrellas sobre 5

Outstanding service both in the shop and also when following up from Shaun. I would definately recommend this store and in particular dealing with Shaun

Valorada con 4 estrellas sobre 5

Love these tiles. I used fewer tiles than expected due the how efficiently they fitted the space. Unfortunately now I am left with a nearly full box of tiles that are no use to me. It's my only neg... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de azulejos y baldosas

Información proporcionada por diversas fuentes externas


Información de contacto

  • Unit F, North Road Industrial Estate, Meynell Road, DL3 0QR, Darlington, Reino Unido

  • 01325 483 414

4,6

Excelente

TrustScore: 4.5 sobre 5

23 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

The young gentleman called Sean was…

The young gentleman called Sean was very helpful when I was in store on Friday. He took the time to go over all the products with me to make sure I was getting the correct one for what I wanted it for.. Very friendly and approachable.

29 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpfulness of Andrew

We have used CTD tile shop on Darlington for many years and their service is faultless. Today we went in again to check availability of outdoor tiles.
Andrew who helped us was very knowledgeable and helpful. He showed us the meaning of R 11 ratings for outside tiles and gave us ideas for borders and contrasting colour. We would like to thank Andrew who works there , for his time , approachability and knowledge

27 de mayo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Excessive Pricing

Hi Charlotte, thank you for looking after my customers order yesterday and today. I would of given yourselves 5 stars but unfortunately due to your excessive prices which have increased around 18% over the past 2 years this cannot happen. I've been with CTD Darlington for 23 years now. We have been a very important customer, with large projects along with our trust & loyalty we decided to keep our business with yourselves during your turbulent times. Unfortunately due to your new agressive pricing structures this partnership cannot continue. Your new company and management need to get there heads out of the clouds.
Regards Andy Welford
Tilewell Property Services

26 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer care from Manager Philip…

CTD Darlington
Customer care from Manager Philip Johnson was the best I've ever received from a retail outlet Philip knows this trade inside out and goes that extra mile to ensure everything was smooth sailing for my project and I have to say the finished job is absolutely stunning

25 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exellent to deal with

I have nothing but praise for this company. Very efficient and pleasant to deal with. Paid late on a Friday for some tiles, they rang me Monday morning to confirm order details, tiles arrived by 10:30 Tuesday morning.

25 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful and Polite

It was so easy to find the additional tiles we needed and Phil who we dealt with was very helpful

16 de febrero de 2024
Opinión espontánea
Logotipo de CTD Tiles - Darlington

Respuesta de CTD Tiles - Darlington

Hi, thank you very much for your feedback, we are glad to hear you experienced great service with the Darlington Branch and phil will be really pleased he could help. We hope to see you again soon! Thanks, CTD Tiles.

Valorada con 5 estrellas sobre 5

Helpful staff

Lovely tiles.
Delivered when said.
Website easy to use
Samples to take home very useful in making the decision.
Helpful staff in store.

22 de enero de 2024
Logotipo de CTD Tiles - Darlington

Respuesta de CTD Tiles - Darlington

Thank you so much for your positive feedback! We are really pleased we were able to help online and in store. Many thanks, CTD tiles.

Valorada con 5 estrellas sobre 5

Given 3 samples tiles before we made our…

Given 3 sample tiles before we made our decision. Tiles ordered & paid for online. Notified when ready for collection. Absolutely no problems.

25 de agosto de 2022
Logotipo de CTD Tiles - Darlington

Respuesta de CTD Tiles - Darlington

Good morning Linda, thank you for your 5 star review! 😊 It is really great to hear that you used our sampling service and also used the online ordering service💻! I will pass your comments onto the web team and Darlington branch who will be pleased to hear this! We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor 😁

Valorada con 5 estrellas sobre 5

popped into Darlington store to find…

popped into Darlington store to find some tiles and was helped and assisted by Michael smith, he was helpful and knowledgeable about our requirements and even helped us solve a problem we had and could figure out how we could achieve the look we wanted. Gave us a print out with all of the tiles we had chosen and even got a sample for us. His Technical knowledge of the installation and the tiles themselves was phenomenal

2 de agosto de 2022
Opinión espontánea
Logotipo de CTD Tiles - Darlington

Respuesta de CTD Tiles - Darlington

Good morning, thank you for your fantastic 5 star review! 🌟 It is really great to hear Michael was on hand and provided an excellent customer service during your visit, he really is a great asset to CTD! 😁 I will pass your lovely comments on and we hope to see you again soon! Thanks Keeley. 😊

Valorada con 5 estrellas sobre 5

Good experience - recommended

Easy to order. Helpful staff. Available for collection in 48hrs. Recommended.

13 de julio de 2022
Logotipo de CTD Tiles - Darlington

Respuesta de CTD Tiles - Darlington

Hi David, thank you for your 5 star review! 😊 It is really great to hear you used our online ordering service💻and Darlington store were also on hand! I will pass your comments onto the web team and Darlington team who will be pleased to hear this!😊 We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Keeley 😁

Valorada con 5 estrellas sobre 5

Absolutely fantastic service

Absolutely fantastic service, amazing choice of tiles, highly recommend !!

13 de junio de 2022
Opinión espontánea
Logotipo de CTD Tiles - Darlington

Respuesta de CTD Tiles - Darlington

Hi Lee-Ann, thank you for your 5 star review and recommendation! 🌟 The team at Darlington really are a great bunch and always ensure they go the extra mile to help out! We really appreciate your lovely comments which I will pass onto the branch. Thank you Keeley 😀

Valorada con 5 estrellas sobre 5

The one stop tile shop excellent service every time.

Always excellent service. Superb selection, staff always will to help and provide guidance.

29 de marzo de 2022
Logotipo de CTD Tiles - Darlington

Respuesta de CTD Tiles - Darlington

Good afternoon Chris, thank you for your 5 star review! 🌟 We are really pleased to hear the web team and the Darlington branch were on hand during your visit and provided an excellent customer service! I will pass your comments onto the team, who will be pleased to hear this. Thanks Keeley. 😊

Valorada con 4 estrellas sobre 5

Love these tiles.

Love these tiles.
I used fewer tiles than expected due the how efficiently they fitted the space. Unfortunately now I am left with a nearly full box of tiles that are no use to me. It's my only negative that CTD don't take back the unused tiles like some other companies do, and they may just have to be binned.

Otherwise, service was great at both Darlington and Carlisle branches, and I'm very happy.

13 de septiembre de 2021
Logotipo de CTD Tiles - Darlington

Respuesta de CTD Tiles - Darlington

Good morning, thank you for your review! 😊 It is great to hear that you are pleased with the tiles, and that the Darling and Carlisle teams were on hand during your visits.
We are sorry to hear about the returns, we supply the majority of our tiles in full boxes to avoid any issues with shading, which is why we only accept returns in full boxes. We would advise to keep a small reserve just in case any additional tiles are needed in the future. Thanks Keeley.

Valorada con 5 estrellas sobre 5

Great service

Great service. Good quality tiles.

20 de abril de 2021
Logotipo de CTD Tiles - Darlington

Respuesta de CTD Tiles - Darlington

Hi Mel, thanks for your review, this is great to hear! We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx
Thanks, Jamie

Valorada con 5 estrellas sobre 5

Straight forward

Straight forward ordering and collection from store. Perfect.

24 de marzo de 2021
Logotipo de CTD Tiles - Darlington

Respuesta de CTD Tiles - Darlington

Hi Iain, I'm pleased to hear our click and collect service was made to easy for you! Thanks, Jamie

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