CTD Tiles - Perth Opiniones 9

TrustScore: 3 sobre 5

3,1

Arran Road, North Muirton Industrial Estate, PH1 3DZ Perth, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered some limestone sealant online, then picked up at the Perth store after they rang to say it was in stock. No problems, and availability was faster than I'd expected. Courteous, friendly and eff... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from Anne Marie and staff. From our first enquiry as DIYers to our finished floor. Lots of advice, help, useful tips and support throughout the process. Thank you

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy order placement and friendly staff at collection.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered a rubber bucket. The product is excellent and the services of click and collect was good. Thanks

La empresa ha respondido


Información sobre la empresa

  1. Tienda de azulejos y baldosas

Información proporcionada por diversas fuentes externas


Información de contacto

  • Arran Road, North Muirton Industrial Estate, PH1 3DZ, Perth, Reino Unido

  • 01738 633 433

3,1

Medio

TrustScore: 3 sobre 5

9 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

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Valorada con 5 estrellas sobre 5

No problems, and faster than expected.

Ordered some limestone sealant online, then picked up at the Perth store after they rang to say it was in stock. No problems, and availability was faster than I'd expected. Courteous, friendly and efficient service.

5 de junio de 2024
Logotipo de CTD Tiles - Perth

Respuesta de CTD Tiles - Perth

Thank you so much for your positive feedback! We are really pleased we were able to help and we hope to see you again soon. Many thanks, CTD tiles.

Valorada con 1 estrellas sobre 5

On opening the box I found that 4 out…

On opening the box I found that 4 out if the 7 tiles in the box were broken off at the corner and therefore I am unable to use them!

13 de mayo de 2024
Logotipo de CTD Tiles - Perth

Respuesta de CTD Tiles - Perth

Thank you for your review. I am sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We have issued a full refund on your order, an email has been sent to you confirming this. If you need any further assistance, please call our Customer Excellence team on 0800 014 2994 or email web@ctdtiles.co.uk . Many Thanks, CTD Tiles

Valorada con 1 estrellas sobre 5

Rubbish and Expensive

The only tile shop in Perth with no tiles. Unhelpful staff, expensive with no concept of customer service.

We eventually went to BQ where we was able t o buy everything under one roof and at half the price of CTD.

I will never use CTD again.

4 de mayo de 2024
Opinión espontánea
Logotipo de CTD Tiles - Perth

Respuesta de CTD Tiles - Perth

Thank you for taking the time to provide feedback. The Perth branch take customer service very seriously and they will be hugely disappointed that this service fell below your expectations. We do appreciate you bringing this to our attention and we hope you will give the branch a chance to support you in the future. Thank you, CTD tiles.

Valorada con 5 estrellas sobre 5

First class friendly service

Excellent service from Anne Marie and staff. From our first enquiry as DIYers to our finished floor. Lots of advice, help, useful tips and support throughout the process. Thank you

4 de abril de 2023
Opinión espontánea
Logotipo de CTD Tiles - Perth

Respuesta de CTD Tiles - Perth

Hi Joy, thank you for the 5 star review! ⭐ Your feedback is really appreciated, the Anne Marie and the team at Perth are committed to provide our customers with excellent customer service. I will make sure your review is passed onto the team, they will be pleased to hear your comments, and hope to see you again soon. Thank you Nikki. 😊

Valorada con 5 estrellas sobre 5

Easy order placement and friendly staff…

Easy order placement and friendly staff at collection.

20 de diciembre de 2022
Logotipo de CTD Tiles - Perth

Respuesta de CTD Tiles - Perth

Good morning, thank you for your 5 star review! 😊 It is really great to hear you used our online ordering service💻and everything went as smoothly as possible! I will pass your comments onto the web team and the team at the branch who will be pleased to hear this! We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor 😀

Valorada con 5 estrellas sobre 5

Great service

15 de agosto de 2022
Logotipo de CTD Tiles - Perth

Respuesta de CTD Tiles - Perth

Good moring, thank you for your 5 star review! 😊 It is really great to hear you used our online ordering service💻 and that everything went to plan! I will pass your comments onto the web team😊 We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor

Valorada con 5 estrellas sobre 5

Extremely helpful and timely delivery

Extremely helpful and timely delivery. Thoroughly recommend choice and price range of product.

1 de marzo de 2022
Logotipo de CTD Tiles - Perth

Respuesta de CTD Tiles - Perth

Hi Tania, thank you for your 5 star review and recommendation! 🌟 We are really pleased to hear you had the best customer service with your online order! 💻 I will pass your comments onto the team, who will be pleased to hear this and we hope to see you again soon! Thanks Keeley 😊

Valorada con 5 estrellas sobre 5

Good product and service

I ordered a rubber bucket. The product is excellent and the services of click and collect was good.
Thanks

7 de junio de 2021
Logotipo de CTD Tiles - Perth

Respuesta de CTD Tiles - Perth

Hi, thanks for your review, this is great to hear! Thanks, Jamie

Valorada con 5 estrellas sobre 5

Really helpful staff

Really helpful staff - great tiles great price - very happy to recommend - thank you

7 de abril de 2021
Logotipo de CTD Tiles - Perth

Respuesta de CTD Tiles - Perth

Hi Veronica, thanks for your review, this is great to hear! Thanks, Jamie

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