Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Appreciated Mario's very professional ,understandable explanations . Mario responded quickly , but I never felt rushed. He listened to me , I felt carefully & felt his sincere careing. When I said I h... Ver más

Valorada con 5 estrellas sobre 5

Franz was just the best! I had tried a few times yesterday and today to reach your office to no avail. That made me apprehensive but all is well especially when Franz answered and responded to my requ... Ver más

Valorada con 5 estrellas sobre 5

I resubscribed to Curiosity Stream. I had become very busy and didn't have time to watch documentaries so I paused my subscription. I got an email about $.99 for three months if I came back but the... Ver más

Valorada con 4 estrellas sobre 5

The support is very good and they resolved my situation quickly. Underneath that, I don't think there should have been a situation to begin with. I was automatically charged for a new year. I have ema... Ver más

Información sobre la empresa

  1. Empresa de medios de comunicación

Información proporcionada por diversas fuentes externas

CuriosityStream is a global nonfiction subscription video-on-demand streaming service.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

850 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 30% de las opiniones negativas

Suele responder en menos de 24 horas

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Valorada con 5 estrellas sobre 5

Curiosity Stream

Curiosity Stream offers a great selection of high-quality documentaries at a very reasonable price. The streaming works smoothly, and the content is perfect for anyone who loves learning.

Their customer support is excellent—quick, friendly, and helpful. Overall, a great service that I highly recommend.

1 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

duplicate charge resolved

I was accidentally charged a duplicate amount on an old account. Once I identified the issue, Customer Service quickly took ownership, coordinated the necessary steps, maintained clear and consistent communication, and resolved the matter in a timely manner. I was very pleased with the level of service I received.

25 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nikka was great

Nikka was great! Reworked my account so I got the Black Friday deal! I am grateful! And I really enjoy Curiosity!

28 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

emaill issue

I had an issue with an old email I used when I originally signed up for CS. An email got a quick response & corrected my problem. Well done!

19 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mistake in subscription

I subscribed to Curiosity by mistake when I was exploring willow TV website.
During my chat with Jessa M I explained to her about the problem. She understood the issue and gave an immediate resolution.to cancel the subscription and refund the amount . I got the refund credited to my bank within a week. It was a wonderful experience to have dealt with an efficient customer care executive .

21 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jessa M

Jessa M. with whom I had a conversation on the chat, was very kind snd helpfull and as thorough in her reply as in her follow up.
A very nice exsperience.

24 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Aira Mae Castanares is amazing


Aira Mae Castanares is amazing! She is professional, easy to communicate with, and quickly to resolve my request.
She is so awesome, I went into Curiosity and watched "Living with Lions" which touched me deeply. I could not find the year it was created, yet what struck me to my core, is the excitement and joy the children experienced when the received the "lights" to use to save their herd from the lions and the lions from being hunted." You would never see that in this country, though I have a niece that responded equally at 6 years old when she realized that her trip to California included a 2 day experience at Disneyland. Now 15, she still has this depth of gratitude that you seldom see in children these days. The length that these children went to in order to protect the lions was magical.
With all that said, I am considering either reinstating my annual subscription or speaking to her mother to fund it for Journey.
So grateful to Aira. Please thank her again for me! Christie. ✨💜

22 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service and product

Amazing service and product. Glad I can help support getting good content out in the world. When I had an issue, support was great. They went above and beyond to resolve my issue.

13 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Email update

I was having trouble updating my email address using the normal procedure but customer service took care of the problem. BTW I love the content on this streaming channel! Thanks!

11 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The agent was totally understanding of…

The agent was totally understanding of my difficulty with technology, was not in a hurry and explained everything to me so that I could understand it. Curiosity Stream is a fantastic service and I have enjoyed it and learned so much from it. Thank you for Curiosity Stream.

5 de noviembre de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

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