Appreciated Mario's very professional ,understandable explanations . Mario responded quickly , but I never felt rushed. He listened to me , I felt carefully & felt his sincere careing. When I said I h... Ver más
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Consulta las opiniones de los clientes
Franz was just the best! I had tried a few times yesterday and today to reach your office to no avail. That made me apprehensive but all is well especially when Franz answered and responded to my requ... Ver más
I resubscribed to Curiosity Stream. I had become very busy and didn't have time to watch documentaries so I paused my subscription. I got an email about $.99 for three months if I came back but the... Ver más
The support is very good and they resolved my situation quickly. Underneath that, I don't think there should have been a situation to begin with. I was automatically charged for a new year. I have ema... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
CuriosityStream is a global nonfiction subscription video-on-demand streaming service.
Información de contacto
Georgia Avenue 8484, 20910, Silver Spring, Estados Unidos
- curiositystream.com
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 30% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Curiosity Stream
Curiosity Stream offers a great selection of high-quality documentaries at a very reasonable price. The streaming works smoothly, and the content is perfect for anyone who loves learning.
Their customer support is excellent—quick, friendly, and helpful. Overall, a great service that I highly recommend.
duplicate charge resolved
I was accidentally charged a duplicate amount on an old account. Once I identified the issue, Customer Service quickly took ownership, coordinated the necessary steps, maintained clear and consistent communication, and resolved the matter in a timely manner. I was very pleased with the level of service I received.
Franz was very professional and took…
Franz was very professional and took care of my issue immediately.
Excellent customer care.
I needed to change my email address and…
I needed to change my email address and they were quite responsive. It would have been preferable to be able to change it on-site, but the alternative was reasonably painless.
Nikka was great
Nikka was great! Reworked my account so I got the Black Friday deal! I am grateful! And I really enjoy Curiosity!
Nikka was attentive and helpful
Nikka was attentive and helpful. She solved my problem quickly. Thank you.
emaill issue
I had an issue with an old email I used when I originally signed up for CS. An email got a quick response & corrected my problem. Well done!
My problem was resolved quickly and cheerfully
My problem was resolved quickly, and Nikka, from the help desk was cheerful, communicated clearly, and took care of things.
Interesting Content and Excellent Service
Curiosity Stream has a lot of great content, and some of the best customer service out there. I highly recommend!
Mistake in subscription
I subscribed to Curiosity by mistake when I was exploring willow TV website.
During my chat with Jessa M I explained to her about the problem. She understood the issue and gave an immediate resolution.to cancel the subscription and refund the amount . I got the refund credited to my bank within a week. It was a wonderful experience to have dealt with an efficient customer care executive .
Jessa M
Jessa M. with whom I had a conversation on the chat, was very kind snd helpfull and as thorough in her reply as in her follow up.
A very nice exsperience.
Very considerate customer care staff…
Very considerate customer care staff (especially Jessa M).
Got an annual subscription at a great deal.
Aira Mae Castanares is amazing
Aira Mae Castanares is amazing! She is professional, easy to communicate with, and quickly to resolve my request.
She is so awesome, I went into Curiosity and watched "Living with Lions" which touched me deeply. I could not find the year it was created, yet what struck me to my core, is the excitement and joy the children experienced when the received the "lights" to use to save their herd from the lions and the lions from being hunted." You would never see that in this country, though I have a niece that responded equally at 6 years old when she realized that her trip to California included a 2 day experience at Disneyland. Now 15, she still has this depth of gratitude that you seldom see in children these days. The length that these children went to in order to protect the lions was magical.
With all that said, I am considering either reinstating my annual subscription or speaking to her mother to fund it for Journey.
So grateful to Aira. Please thank her again for me! Christie. ✨💜
So nice to have a kind lady sort out my…
So nice to have a kind lady sort out my silly mistake so quickly and easily.
Wonderfull service
Thanks
Very friendly cutomer service for a…
Very friendly cutomer service for a great channel. After watching this 'high quality" production, I will not subscribe to any other VIDEO channel. The cutomer service is great, they are generous too.
Amazing service and product
Amazing service and product. Glad I can help support getting good content out in the world. When I had an issue, support was great. They went above and beyond to resolve my issue.
Email update
I was having trouble updating my email address using the normal procedure but customer service took care of the problem. BTW I love the content on this streaming channel! Thanks!
The agent was totally understanding of…
The agent was totally understanding of my difficulty with technology, was not in a hurry and explained everything to me so that I could understand it. Curiosity Stream is a fantastic service and I have enjoyed it and learned so much from it. Thank you for Curiosity Stream.
Very helpful and quick
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