Happy to report that the issue with my order is in the process of getting resolved. Sabrina from Curveins has reached out to out to me . Showing concerns about with the dress I received. She has made... Ver más
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Consulta las opiniones de los clientes
I was a little hesitant at first then I just went for it. Too my surprise it's a legit company, who has amazing dresses for any occasion. An fast delivery an all together great experience.
La empresa ha respondido
I reached out to customer support to find out if my refund was approved (the fit of the dress wasn’t for me) and Sabrina, my customer service agent, was amazing. She answered all my questions and mad... Ver más
La empresa ha respondido
SCAM. Product was nothing like what was ordered. I ordered a dress in 2 sizes. What arrived was a completely different pattern, cut, material, color than advertised.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Picture this: You, commanding the spotlight, embraced by admirers,celebrating your unique beauty and individuality. This vision fuels our inspiration at CURVElNS. We believe our creationsgo beyond mere clothing-they ignite moments of authentic self-expression and unwavering confidence. CURVElNS is rooted in empowering every body. We curate fashion that celebrates curves and enhances self-assurance.Our commitment blends impeccable craftsmanship with stylishdesigns, ensuring every woman experiences the allure of luxury. Our Mission To provide every plus-size woman with stylish, perfectly fitting, and comfortable high-quality partywear. Join us at CURVElNS and discover how we redefine elegance, oneconfident curve at a time. Curve in, beauty within!
Información de contacto
Estados Unidos
- support@curveins.com
- curveins.com
3,1
Medio
28 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 2 semanas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I bought a dress and it was delivered…now I'm trying to return it and they won't let me.
I bought a dress and it was delivered today. I decided to return it because I changed my mind and I cannot log into my account and it won't let me change my password to get into my account. Then when I press the forgot my password button, it says I've tried too many times. Not great customer service.
23 de junio de 2025
Opinión espontánea
Respuesta de Curveins
We’re truly sorry to hear about the trouble you’ve experienced and apologize for the inconvenience. Our support team is already working on resolving this issue for you. We have contacted you directly at support@curveins.com. We will assist you with your return and help you access your account.
Answer your question
Hi there ,
Can’t respond to your answer/response in same place. So new message.
You asked which dress I was interested in for sizing:
It is: Curveins Plus Size V-Neck Floral Ruffle Hem Maxi Dress-color blue
$108.99 USD
If you pull up size chart on page with dress picture you see it doesn’t go to right for waist and hip measurements.
Frances Fredrico
8 de mayo de 2025
Opinión espontánea
Respuesta de Curveins
Hi Frances! Our product team has reviewed the dress and confirmed that due to its design, the hip measurement won’t be an issue. Their initial recommendation is a 1XL, and you can directly refer to the bust and waist measurements for sizing. For easier communication, we suggest sending your bust, waist, and hip measurements to support@curveins.com or office@curveins.com. Feel free to reach out with any questions!
The dress is stunning
The dress is stunning. Fits to size. Even with shipping issues, Customer service was right on it. Helped me. Even reimbursed my priority shipping since it was delayed. All in all, I would highly recommend and buy again!!!
2 de mayo de 2025
Opinión espontánea
Respuesta de Curveins
Hi Margir,
Thank you so much for your kind words! We’re thrilled the dress fits well and that our team could help with the shipping issue. We can’t wait to see you shop with us again! 💕
Best,
CurveINS Team
DO NOT ORDER
The dress I ordered was made poorly and too big. When I attempted to return it, they said it was past due and that they would award no flexibility. It was my first order, an order that was pricey. For this price range, I expect better costumer service.
24 de marzo de 2025
Opinión espontánea
Respuesta de Curveins
We apologize for any inconvenience this may cause you.
We offer a 30-day return period from the delivery date (not the order date). This time period provides ample time for returns and exchanges. Unfortunately, extending the return period for all customers is not sustainable.
Thank you for your understanding. Please feel free to contact us if you require further assistance.
DO NOT purchase from this company
DO NOT purchase from this company. When I finally received info on how to return a dress that didn't fit, after they received the dress they told me they couldn't accept it because it was covered in white dog hair and it had an odor. Yes, I have a dog...a black dog. But I had carefully checked to make sure the dress was pristine. And my home has no odors. They just don't want to give me my money back. RUN AWAY from this company.
11 de marzo de 2025
Opinión espontánea
Respuesta de Curveins
Sorry for the inconvenience. When our New York warehouse was preparing to store your returned dress, we found that it was covered in dog hair, which has already impacted its resale. Our customer service team has sent you photos for confirmation and have reached out to discuss the matter with you.
High quality!
I’m consistently impressed by the quality of the clothing—true to size and thoughtfully crafted. Shipping is a bit faster compared to other online stores. Definitely worth it! I’m definitely a lifelong customer!
13 de agosto de 2024
Respuesta de Curveins
Thank you so much for your kind words! We're thrilled to hear that you're impressed with the quality and fit of our clothing, and that our shipping exceeded your expectations. Knowing you're a lifelong customer truly makes our day! We're here for you anytime you need, and we can't wait to continue being a part of your fashion journey!
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