I purchased 2 shirts December 11, payed and never received my products. It is now the End of February. This is my 7th communication to be made whole.
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Consulta las opiniones de los clientes
This order was for an upcoming birthday gift, for a close friend. The specific details of what we wanted printed on the sweatshirt were displayed to a T! The item was the proper size, color and quali... Ver más
La empresa ha respondido
Mask is cheap polyester. No mention of this on website. The appearance of the masks on facebook and online as you put together the personalized order, appears embroidered on and quite detailed. It is... Ver más
La empresa ha respondido
The package arrived literally about 5 days after I ordered it! Amazing since it was personalized!! The tee is soft and bright pretty colors and my daughter LOVES IT!! I know where all my Xmas gifts ar... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
WHERE YOU CAN MAKE IT YOURS! - CUSTOMA2Z - We are a young, dynamic, and vibrant business in the made-to-order field - make it yours with hundreds of personalized products with up-to-date styles, choices, sizes, and colors. - Our products are design customizable products, you can choose the options you want. Our products are printed, made and shipped from US by DreamShip Inc. - Established in September 2019, CUSTOMA2Z says NO to mass production and aims at meeting each customer’s specific requirements. That explains why after only 1 year of establishment and development, we have sold over 50,000 products, reaching 20,000 customers. 92% of our customers have expressed their satisfaction with the quality of our products, of which up to 40% of customers decide to return for the second purchase and more. - Time is money and at CUSTOMA2Z, we have tried our best to develop a user-centered website to provide customers with the best and safest online shopping experience. - CUSTOMA2Z distributes its goods to more than 180 countries around the world with even faster service to countries like the USA, Canada, New Zealand, Australia, Europe, and some Asian countries. However, all of the products are made-to-order, so it takes 3-4 days to manufacture and proceed with the orders. Afterward, it takes another 5-10 business days for delivery. So please be patient with us because we would like to bring nothing but the best products to our beloved customers. We are currently in a close partnership with Paypal, Stripe, Google, Facebook and Dreamship Inc. Our payment system utilizes the security of customer information from Paypal, Stripe, Mastercard, and VISA. Please feel secure while experiencing your online shopping with CUSTOMA2Z. We have one goal and that is to make CUSTOMA2Z the best online shopping destination for you!
Información de contacto
2220 Otay Lakes Road, Suite 502, 91915, Chula Vista, Estados Unidos
- support@customa2z.com
- customa2z.com
I was not scammed.
I ordered a shirt almost 2 weeks ago. The tracking information is not updating. I am concerned that I have been scammed like so many reviews claim.
I received the T-shirt, today. I am pleased with the way it turned out, and completely relieved that I did receive it. It is true to the design on the website.

Respuesta de CUSTOMA2Z
I cannot get a straight answer
I cannot get a straight answer nor a contact number from this company. I have received a tracking number finally but for 5 days now its said in pretransit and you cannot get the tracking to work here on the site itself. I'm continuing to email and wait for a response with a phone number from them. I bought the dogfather Hoodie sweatshirt for Father's day....at first they told me it was made I just needed to confirm my address...then it was there was a transit issue...now they've gone silent. I want my $54 dollars back ! I've seen several say its a scam. I hope it gets resolved and that isn't true.

Respuesta de CUSTOMA2Z
Beautiful shirt
Beautiful shirt. The only thing was, I wished there had been enough space for more dogs.

Respuesta de CUSTOMA2Z
CustomA2Z is a SCAM!!
Lesson learned...I should have read these reviews before buying via Instagram. I was so excited to order a Father’s Day t-shirt. Via email, CustomA2Z claims it was already shipped on June 12th and advised me to use the link to track package status. The link is to DHL. DHL confirmed only a packing slip was created but no package was ever dropped off. After learning this, I sent several follow up emails to customer support addressing this and there has been no response. I am going to make a claim via PayPal. This is obviously a SCAM and FRAUD!!! So disappointing...

Respuesta de CUSTOMA2Z
Facebook buyers beware of this company
Placed an order for a customized fathers day t shirt on May 17th. Got a response with an order number. Checked status of order on June 9th and see the order does not exist. Looks like a scam. Also - policy (fine print) states "no refunds" just a gift card (where you can try to buy more from them). I will take this up with paypal as they seem like they are very shady and operate from somewhere outside of the U.S.

Respuesta de CUSTOMA2Z
Saw them on fb and thought the custom…
Saw them on fb and thought the custom mask were awesome. However, paid and never received the product. I tried tracking the number they had given me and not found. They should be tracked down and locked up for taking hard working people's money!

Respuesta de CUSTOMA2Z
Mask is cheap polyester
Mask is cheap polyester. No mention of this on website. The appearance of the masks on facebook and online as you put together the personalized order, appears embroidered on and quite detailed. It is simply screen printed on the cheap fabric. No nose clip. Price was through the roof expensive for the poor quality of the product. Buyer beware.

Respuesta de CUSTOMA2Z
Customa2z IS A FRAUD & SCAM Don't order from them..they are…
Don't order from them..they are deceitful!!
I hope if you made the mistake I did at least you paid via PayPal!
It is Not a company in the USA as they claim!
Fraud
FRAUD
FRAUD FRAUD
FRAUD
DO NOT PURCHASE ANYTHING FROM Customa2z
THEY ARE A FRAUD & SCAM!!!

Respuesta de CUSTOMA2Z
Overpriced piece of crap
Overpriced piece of crap. Yes cute pictures but so very cheap. I don't think it will even function as a face mask.

Respuesta de CUSTOMA2Z
I see the mixed reviews
I see the mixed reviews
I ordered two canvases for Christmas and they are Beautiful and on spot exactly what I was hoping for with the clarity and quality I couldn't be more pleased my daughters are going to love these and cherish them for A lot years Thank you

Respuesta de CUSTOMA2Z
SCAM!
If I could give this company a 0 star, I would. this is a SCAM!! I ordered a canvas on this site and I paid $26 and some change and instead they sent me a face mask! why in the world would I pay $26 for a cheap facemark, I know I did not order a facemask but they changed my order for me. and there is no way of contacting them, they only way I was able to do so was through PayPal and they took 3 weeks to respond back to me.. DON'T BUY FROM THIS COMPANY AND SAVE YOURSELF A HASSLE.

Respuesta de CUSTOMA2Z
Guess what this product is not even…
Guess what this product is not even made in the USA..saw on my bank account a transaction from Australia.. and an international fee for the transaction too! Still haven't received my shirt!! Don't order from them..they are deceitful!!

Respuesta de CUSTOMA2Z
Ordered a custom shirt
Ordered a custom shirt. It was not close to the color in the example. The shirt was very coarse and cheap fabric, and the shirt was not inexpensive! The transfer was put so low on the front of the shirt that it looked ridiculous. Very dissatisfied, sent the company Multiple pictures and they made multiple excuses. Finally said they would give 15% off another item. WHY WOULD I WANT ANOTHER ITEM?? Buyer Beware

Respuesta de CUSTOMA2Z
I was SO pleased with my designer…
I was SO pleased with my designer mask!!!
If we have to wear one for the time being we
might as well be happy with it and I am 100%
pleased with the price, service and choices.
Thank you and all stay safe. Designer Lady

Respuesta de CUSTOMA2Z
Terrible customer service and overpriced!
Terrible customer service. I ordered 2 masks and one came out just fine and the other wasn't personalized. When I brought this to their attention, they said it was my unfortunate mistake and they would not replace the mask- $17 and I have a mask with 2 dogs I don't own and a person who isn't me. Very bad service. They lost a customer here! Cute idea but NO business sense at all!

Respuesta de CUSTOMA2Z
would give them zero stars if possible
would give them zero stars if possible. terrible quality, terrible customer service. Go to FB and search them, you'll notice posts have 100+ comments but you can only see the handful of 'good' comments. They block anyone who tells the truth about their crappy product. Idea is super cute, but BUYER BEWARE! I'm out almost $70 and I'm not alone - many have been duped by this terrible company.

Respuesta de CUSTOMA2Z
5 + stars for great customer service…
5 + stars for great customer service and unique shirts and masks! Can’t say enough about the customer service😊.
I made an error on the name of my dog on the shirt and quickly sent an email to customer support. They were so quick to acknowledge the correction to be made and sure enough, when received, the name was correct!
Also, Initial Delivery was within a few days of ordering - Awesome!! But the shirt design was missing some things. I emailed customer support again and they profusely apologized, corrected and sent the correct shirt again within 3 days which met all my expectations!
Errors can happen but when a company acknowledges it and corrects it in such a timely manner, that’s a good company!

Respuesta de CUSTOMA2Z
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