I purchased 2 shirts December 11, payed and never received my products. It is now the End of February. This is my 7th communication to be made whole.
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Consulta las opiniones de los clientes
This order was for an upcoming birthday gift, for a close friend. The specific details of what we wanted printed on the sweatshirt were displayed to a T! The item was the proper size, color and quali... Ver más
La empresa ha respondido
Mask is cheap polyester. No mention of this on website. The appearance of the masks on facebook and online as you put together the personalized order, appears embroidered on and quite detailed. It is... Ver más
La empresa ha respondido
The package arrived literally about 5 days after I ordered it! Amazing since it was personalized!! The tee is soft and bright pretty colors and my daughter LOVES IT!! I know where all my Xmas gifts ar... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
WHERE YOU CAN MAKE IT YOURS! - CUSTOMA2Z - We are a young, dynamic, and vibrant business in the made-to-order field - make it yours with hundreds of personalized products with up-to-date styles, choices, sizes, and colors. - Our products are design customizable products, you can choose the options you want. Our products are printed, made and shipped from US by DreamShip Inc. - Established in September 2019, CUSTOMA2Z says NO to mass production and aims at meeting each customer’s specific requirements. That explains why after only 1 year of establishment and development, we have sold over 50,000 products, reaching 20,000 customers. 92% of our customers have expressed their satisfaction with the quality of our products, of which up to 40% of customers decide to return for the second purchase and more. - Time is money and at CUSTOMA2Z, we have tried our best to develop a user-centered website to provide customers with the best and safest online shopping experience. - CUSTOMA2Z distributes its goods to more than 180 countries around the world with even faster service to countries like the USA, Canada, New Zealand, Australia, Europe, and some Asian countries. However, all of the products are made-to-order, so it takes 3-4 days to manufacture and proceed with the orders. Afterward, it takes another 5-10 business days for delivery. So please be patient with us because we would like to bring nothing but the best products to our beloved customers. We are currently in a close partnership with Paypal, Stripe, Google, Facebook and Dreamship Inc. Our payment system utilizes the security of customer information from Paypal, Stripe, Mastercard, and VISA. Please feel secure while experiencing your online shopping with CUSTOMA2Z. We have one goal and that is to make CUSTOMA2Z the best online shopping destination for you!
Información de contacto
2220 Otay Lakes Road, Suite 502, 91915, Chula Vista, Estados Unidos
- support@customa2z.com
- customa2z.com
The package arrived literally about 5…
The package arrived literally about 5 days after I ordered it! Amazing since it was personalized!! The tee is soft and bright pretty colors and my daughter LOVES IT!! I know where all my Xmas gifts are coming from this year…..YOU GUYS!! Thanks for an exceptional experience!!
16 de marzo de 2023
Opinión espontánea
Respuesta de CUSTOMA2Z
Thank you for purchasing from our store, it is our pleasure to serve you. We hope you will recommend our brand to friends and relatives. ❤ Wish you and your family all the best!
Item came and described
Item came and described. Wife likes it. Only issue I had is that it is a little small for a xl. I should have gotten a 2x but other than that we are happy.
15 de marzo de 2023
Opinión espontánea
Respuesta de CUSTOMA2Z
Thank you for your feedback .
It is constructive for improving the quality of the product and customer service.
In this case, kindly send us some clear pictures of the length and width of your t-shirt in the ruler and the label on the package. These things will help us to claim with the print factory.
Kindly look for more details of our replacement and refund policy at the link below: https://customa2z.com/pages/refund-policy
Thank you.
Shirt looks awesome my girlfriend loved…
Shirt looks awesome my girlfriend loved it. My package was lost and never delivered and almost immediately I had a new one at my door thank you very much
12 de marzo de 2023
Opinión espontánea
Respuesta de CUSTOMA2Z
We at Customa2z would like to thank you for choosing us for your purchase.
At Customa2z, we strive to provide only the best quality products that reflect our commitment towards providing our customers with the best possible shopping experience. We're glad to hear we have met this goal.
We look forward to seeing you again. Have a great day!
Customer Support Team
I had seen this shirt previously and…
I had seen this shirt previously and after my parents lost their 3rd dog, I got this for my dad to remember them all. He was heartbroken each time and this shirts reminds him of all three and the joy they brought to our family.
After I ordered the shirt, I realized I wanted to change where 2 of the dogs were located on the shirt. I sent an email and within 24 hours I received a response and they elders able to adjust the short prior to processing. Great customer service!
27 de febrero de 2023
Opinión espontánea
Respuesta de CUSTOMA2Z
We at Customa2z would like to thank you for choosing us for your purchase.
At Customa2z, we strive to provide only the best quality products that reflect our commitment towards providing our customers with the best possible shopping experience. We're glad to hear we have met this goal.
We look forward to seeing you again. Have a great day!
Customer Support Team
Great company service.
There was a mix up in my orders and the company was very helpful and generous in solving the issue.
4 de marzo de 2023
Opinión espontánea
Respuesta de CUSTOMA2Z
We at Customa2z would like to thank you for choosing us for your purchase.
At Customa2z, we strive to provide only the best quality products that reflect our commitment towards providing our customers with the best possible shopping experience. We're glad to hear we have met this goal.
We look forward to seeing you again. Have a great day!
Customer Support Team
Great product!
Awesome shirt!!!Great quality!Exactly what I wanted!!!
10 de marzo de 2023
Opinión espontánea
Respuesta de CUSTOMA2Z
We at Customa2z would like to thank you for choosing us for your purchase.
At Customa2z, we strive to provide only the best quality products that reflect our commitment towards providing our customers with the best possible shopping experience. We're glad to hear we have met this goal.
We look forward to seeing you again. Have a great day!
Customer Support Team
LOVE IT!
I am in love with my shirt! It arrived much faster than what was promised, which is awesome! I will definitely be back to order more fun shirts in the future!
8 de marzo de 2023
Opinión espontánea
Respuesta de CUSTOMA2Z
We at Customa2z would like to thank you for choosing us for your purchase.
At Customa2z, we strive to provide only the best quality products that reflect our commitment towards providing our customers with the best possible shopping experience. We're glad to hear we have met this goal.
We look forward to seeing you again. Have a great day!
Customer Support Team
I have wonderful dog mom shirts now!
23 de febrero de 2023
Opinión espontánea
Respuesta de CUSTOMA2Z
We at Customa2z would like to thank you for choosing us for your purchase.
At Customa2z, we strive to provide only the best quality products that reflect our commitment towards providing our customers with the best possible shopping experience. We're glad to hear we have met this goal.
We look forward to seeing you again. Have a great day!
Customer Support Team
Superb attention to detail
My shirt is so cute! I couldn’t be more pleased. Shipping was fast and my shirt looked exactly like the photo. All names were spelled correctly and great attention was paid to detail. Excellent product! Thank you for my special sleep shirt!
20 de febrero de 2023
Opinión espontánea
Respuesta de CUSTOMA2Z
We at Customa2z would like to thank you for choosing us for your purchase.
At Customa2z, we strive to provide only the best quality products that reflect our commitment towards providing our customers with the best possible shopping experience. We're glad to hear we have met this goal.
We look forward to seeing you again. Have a great day!
Customer Support Team
The pillows turned out great
The pillows turned out great! Love them!
20 de febrero de 2023
Opinión espontánea
Respuesta de CUSTOMA2Z
We at Customa2z would like to thank you for choosing us for your purchase.
At Customa2z, we strive to provide only the best quality products that reflect our commitment towards providing our customers with the best possible shopping experience. We're glad to hear we have met this goal.
We look forward to seeing you again. Have a great day!
Customer Support Team
Awesome easy to make and a beautiful…
Awesome easy to make and a beautiful shirt
20 de febrero de 2023
Opinión espontánea
Respuesta de CUSTOMA2Z
We at Customa2z would like to thank you for choosing us for your purchase.
At Customa2z, we strive to provide only the best quality products that reflect our commitment towards providing our customers with the best possible shopping experience. We're glad to hear we have met this goal.
We look forward to seeing you again. Have a great day!
Customer Support Team
My wife loved her gift
My wife loved her gift. The process was smooth and the product arrived on time.
19 de febrero de 2023
Opinión espontánea
Respuesta de CUSTOMA2Z
We at Customa2z would like to thank you for choosing us for your purchase.
At Customa2z, we strive to provide only the best quality products that reflect our commitment towards providing our customers with the best possible shopping experience. We're glad to hear we have met this goal.
We look forward to seeing you again. Have a great day!
Customer Support Team
Nothing but a great experience
Nothing but a great experience! Easy to navigate, and the package was received in a very timely manner. My girlfriend loved the product!
4 de febrero de 2023
Opinión espontánea
Respuesta de CUSTOMA2Z
We at Customa2z would like to thank you for choosing us for your purchase.
At Customa2z, we strive to provide only the best quality products that reflect our commitment towards providing our customers with the best possible shopping experience. We're glad to hear we have met this goal.
We look forward to seeing you again. Have a great day!
Customer Support Team
Excellent quality—exactly as ordered
Excellent quality—exactly as ordered. I think my daughter will love it!
15 de febrero de 2023
Opinión espontánea
Respuesta de CUSTOMA2Z
We at Customa2z would like to thank you for choosing us for your purchase.
At Customa2z, we strive to provide only the best quality products that reflect our commitment towards providing our customers with the best possible shopping experience. We're glad to hear we have met this goal.
We look forward to seeing you again. Have a great day!
Customer Support Team
Absolutely loved my t-shirt
Absolutely loved my t-shirt. Delivery was quick and the product was great!
13 de febrero de 2023
Opinión espontánea
Respuesta de CUSTOMA2Z
We at Customa2z would like to thank you for choosing us for your purchase.
At Customa2z, we strive to provide only the best quality products that reflect our commitment towards providing our customers with the best possible shopping experience. We're glad to hear we have met this goal.
We look forward to seeing you again. Have a great day!
Customer Support Team
Color and fit were absolutely perfect
8 de febrero de 2023
Opinión espontánea
Respuesta de CUSTOMA2Z
We at Customa2z would like to thank you for choosing us for your purchase.
At Customa2z, we strive to provide only the best quality products that reflect our commitment towards providing our customers with the best possible shopping experience. We're glad to hear we have met this goal.
We look forward to seeing you again. Have a great day!
Customer Support Team
Unique and perfect :)
The shirt is so cute! Unfortunately I ordered the wrong size so I can’t wear it :/
However it is super cute and I have shared your shop with my friends!
11 de febrero de 2023
Opinión espontánea
Respuesta de CUSTOMA2Z
Thank you for your kind words! In this case, kindly support us by paying the resend shipping fee at the link: https://customa2z.com/products/resend?variant=35421519642779
After that, please contact us by email support@customa2z.com, we will have processed to replace the item for you soon.
The Sleep shirt was very nice!
The Sleep shirt was very nice. My wife loved it. Thank you again for your excellent customer service, too!! Much appreciated.
8 de febrero de 2023
Opinión espontánea
Respuesta de CUSTOMA2Z
We at Customa2z would like to thank you for choosing us for your purchase.
At Customa2z, we strive to provide only the best quality products that reflect our commitment towards providing our customers with the best possible shopping experience. We're glad to hear we have met this goal.
We look forward to seeing you again. Have a great day!
Customer Support Team
Beautiful
Beautiful. Super fast. Company kept me informed about my order.
27 de enero de 2023
Opinión espontánea
Respuesta de CUSTOMA2Z
We at Customa2z would like to thank you for choosing us for your purchase.
At Customa2z, we strive to provide only the best quality products that reflect our commitment towards providing our customers with the best possible shopping experience. We're glad to hear we have met this goal.
We look forward to seeing you again. Have a great day!
Customer Support Team
Awesome Experience
This order was for an upcoming birthday gift, for a close friend. The specific details of what we wanted printed on the sweatshirt were displayed to a T!
The item was the proper size, color and quality we desired and was shipped in a timely manner. The company was very good about keeping us notified of order and shipping status. Great Experience!
23 de enero de 2023
Opinión espontánea
Respuesta de CUSTOMA2Z
We at Customa2z would like to thank you for choosing us for your purchase.
At Customa2z, we strive to provide only the best quality products that reflect our commitment towards providing our customers with the best possible shopping experience. We're glad to hear we have met this goal.
We look forward to seeing you again. Have a great day!
Customer Support Team
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