I purchased 2 shirts December 11, payed and never received my products. It is now the End of February. This is my 7th communication to be made whole.
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Consulta las opiniones de los clientes
This order was for an upcoming birthday gift, for a close friend. The specific details of what we wanted printed on the sweatshirt were displayed to a T! The item was the proper size, color and quali... Ver más
La empresa ha respondido
Mask is cheap polyester. No mention of this on website. The appearance of the masks on facebook and online as you put together the personalized order, appears embroidered on and quite detailed. It is... Ver más
La empresa ha respondido
The package arrived literally about 5 days after I ordered it! Amazing since it was personalized!! The tee is soft and bright pretty colors and my daughter LOVES IT!! I know where all my Xmas gifts ar... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
WHERE YOU CAN MAKE IT YOURS! - CUSTOMA2Z - We are a young, dynamic, and vibrant business in the made-to-order field - make it yours with hundreds of personalized products with up-to-date styles, choices, sizes, and colors. - Our products are design customizable products, you can choose the options you want. Our products are printed, made and shipped from US by DreamShip Inc. - Established in September 2019, CUSTOMA2Z says NO to mass production and aims at meeting each customer’s specific requirements. That explains why after only 1 year of establishment and development, we have sold over 50,000 products, reaching 20,000 customers. 92% of our customers have expressed their satisfaction with the quality of our products, of which up to 40% of customers decide to return for the second purchase and more. - Time is money and at CUSTOMA2Z, we have tried our best to develop a user-centered website to provide customers with the best and safest online shopping experience. - CUSTOMA2Z distributes its goods to more than 180 countries around the world with even faster service to countries like the USA, Canada, New Zealand, Australia, Europe, and some Asian countries. However, all of the products are made-to-order, so it takes 3-4 days to manufacture and proceed with the orders. Afterward, it takes another 5-10 business days for delivery. So please be patient with us because we would like to bring nothing but the best products to our beloved customers. We are currently in a close partnership with Paypal, Stripe, Google, Facebook and Dreamship Inc. Our payment system utilizes the security of customer information from Paypal, Stripe, Mastercard, and VISA. Please feel secure while experiencing your online shopping with CUSTOMA2Z. We have one goal and that is to make CUSTOMA2Z the best online shopping destination for you!
Información de contacto
2220 Otay Lakes Road, Suite 502, 91915, Chula Vista, Estados Unidos
- support@customa2z.com
- customa2z.com
I ordered a customized hoodie for my…
I ordered a customized hoodie for my husband for our anniversary! He loved it so much thank you for the fast and amazing service! ♥️
17 de diciembre de 2022
Opinión espontánea
Respuesta de CUSTOMA2Z
We at Customa2z would like to thank you for choosing us for your purchase.
At Customa2z, we strive to provide only the best quality products that reflect our commitment towards providing our customers with the best possible shopping experience. We're glad to hear we have met this goal.
We look forward to seeing you again. Have a great day!
Customer Support Team
Respuesta de CUSTOMA2Z
We at Customa2z would like to thank you for choosing us for your purchase.
At Customa2z, we strive to provide only the best quality products that reflect our commitment towards providing our customers with the best possible shopping experience. We're glad to hear we have met this goal.
We look forward to seeing you again. Have a great day!
Customer Support Team
My granddaughter loves her sleep shirt…
My granddaughter loves her sleep shirt that has her name and both her pets names on it. So adorable!
25 de diciembre de 2022
Opinión espontánea
Respuesta de CUSTOMA2Z
We at Customa2z would like to thank you for choosing us for your purchase.
At Customa2z, we strive to provide only the best quality products that reflect our commitment towards providing our customers with the best possible shopping experience. We're glad to hear we have met this goal.
We look forward to seeing you again. Have a great day!
Customer Support Team
The hoodie was perfect!!
The hoodie was perfect! Great quality, fast shipping, and the price was unbeatable! Thank you!
17 de diciembre de 2022
Opinión espontánea
So very cute!!!
Adorable t-shirt. It was absolutely beautiful.
21 de diciembre de 2022
Opinión espontánea
Shirt was cute but they printed the dog…
Shirt was cute but they printed the dog with wings on both shirts when I ordered the dog without wings. It looks like our dog passed.
31 de diciembre de 2022
Opinión espontánea
Unique designs is what I like!
Unique designs is what I like. The only thing I would like to se happen is the ability to have decals on both sides of a shirt.
28 de diciembre de 2022
Opinión espontánea
I enjoyed my experience with your…
I enjoyed my experience with your company. The product was delivered successfully. I liked the quality, and the professionalism of your staff.
31 de diciembre de 2022
Opinión espontánea
Very Good
The order came in a timely manner, my mother loved her gift, and the design came out perfectly. :)
28 de diciembre de 2022
Opinión espontánea
Great quality personalized apparel for…
Great quality personalized apparel for the pet lover in your life !
29 de diciembre de 2022
Opinión espontánea
Shipping of shirts
I placed an order to get a t-shirt and sweatshirt for my wife, both heather gray, I get an email that they do not have the color in stock, but have it in black I gave them the OK to change the color. The order was placed on 12/22/2022 and I paid for expedited shipping 2-8 days. Today is day 8, They did give me a credit for the shipping, I appreciated that. I tried to check the status of my order on their site, BUT it doesn't work, I get nothing. They did send me an email and it goes direct to the USPS. I hope when I get the shirt and sweatshirt they are what I am expecting, fingers are crossed
22 de diciembre de 2022
Opinión espontánea
Quick to respond!
Purchased a couple of shirts, when delivered I they we wrong. I emailed back and they were quick to respond and correct the shirts. Will definitely be buying from them again.
19 de diciembre de 2022
Opinión espontánea
Great quality shirt and printing
Great quality shirt and printing! Would buy again.
12 de diciembre de 2022
Opinión espontánea
Got as a birthday present for wife and…
Got as a birthday present for wife and she loved it
13 de diciembre de 2022
Opinión espontánea
it looks great and arrived in due time…
it looks great and arrived in due time thank you she will love it (i hope...lol)
6 de diciembre de 2022
Opinión espontánea
Respuesta de CUSTOMA2Z
Thank you for visiting us and making your first purchase! We’re glad that you found what you were looking for.
It is our goal that you are always happy with what you bought from us, so please let us know if your buying experience was anything short of excellent.
We look forward to seeing you again. Have a great day!
Excellent communication
Purchase experience was pretty good, turn-around time was outstanding, and communication during the whole process was noteworthy. Very good!
7 de diciembre de 2022
Opinión espontánea
Respuesta de CUSTOMA2Z
Thank you for leaving a 5-Stars review. At Customa2z, we continuously strive to serve you better.
We are glad that the team has managed to meet your needs for our products and service.
Looking forward to serving you in the future!
Perfect design as depicted!!!
Perfect design as depicted!!!
My only wish for improvement would be a softer, lighter material option we would gladly pay more for. Don't get me wrong, the material was as expected... just a wish list.
4 de diciembre de 2022
Opinión espontánea
Respuesta de CUSTOMA2Z
Thank you for suggestion. Your feedback is very helpful for us to improve the products and service. Your feedback is sent to the quality manager <3
Thank you again and looking forward to serving you in the future!
SCAM WARNING
I ordered several items, some T shirts and a decorative pillow I spent over $120 dollars. I received one small package with the pillow inside and waited for weeks for the shirts to arrive. (They never did) I contacted customer support via email and they say since Ups shows a package arrived and was delivered there’s nothing they can do. So I guess I bought the most expensive crappy quality pillow ever sold. Unfortunately I didn’t read all of the terrible reviews on this company until after I ordered the merchandise. THIS COMPANY SCAMS YOU DO NOT FALL FOR THIS SCAM
9 de noviembre de 2022
Opinión espontánea
Respuesta de CUSTOMA2Z
Dear Beloved Customer,
We are very sorry to hear of the frustration experienced in regards to this matter. That is not the commitment to excellence that we strive to provide here at CustomA2Z.
We had processed a partial refund for your order in the amount of $90.32. You will see these funds reflected on your Paypal/credit card account in 7-10 business days.
Once again, we are sorry for all of the inconvenience you must face.
Cute shirt, good shopping experience
Cute shirt, very customizable, easy ordering experience. Made for a great gift.
1 de junio de 2022
Opinión espontánea
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