I have been with Commercial Vehicle Direct for a few years now and I am truly happy with their service, they are friendly and never fail to provide the best at all times.
La empresa ha respondido
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Consulta las opiniones de los clientes
Your staff was good to keep me informed at all times & get me good deal i have stayed with your co now for many years even though premium is on high side hope you can better deals as time goes on
La empresa ha respondido
I spoke to with the lovely Katie Brock today. She was very prompt with getting me a reasonable quotation for my car insurance and was ever so kind & polite. She understood my situation and explained t... Ver más
La empresa ha respondido
Churchill van insurance bailed out with short notice and no explanation, you were great, with a far better policy. As a self-employed person, vehicle insurance is not only vital, but equally it has to... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
We’ve been selling van insurance since 2001. Our team knows everything there is about vans, from all the different makes and models, to what insurance policies are needed depending on the vehicle’s use and your specific needs. Whether you’re a seasoned van driver or you’ve just hired a commercial vehicle on finance, you’re in safe hands.
Información de contacto
Brightside Park, Severn Bridge, BS35 4BL, Aust, Bristol, Reino Unido
- 0333 005 2360
- cvd-insurance.co.uk
4,8
Excelente
3 mil opiniones
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No policy sent to me as promised i was…
No policy sent to me as promised i was promised a paper policy i have had nothing
18 de marzo de 2026
Respuesta de Commercial Vehicle Direct
Hello Mr Parsons, I'm sorry that you didn't receive your documents in the post. I can confirm these were sent when policy started, and were also requested again on 20/03/2026.
If you have not received these, please email geninfobright@brightsidegroup.co.uk so we can look into the matter further.
Kind Regards,
Connor
Quick and easy process to get my van…
Quick and easy process to get my van insured. Friendly and helpful
16 de marzo de 2026
Opinión espontánea
Respuesta de Commercial Vehicle Direct
Hello Chris, thanks for the 5* review. We're glad you found the process quick and easy!
Connor
I have excellent services every Year
I have excellent services every Year, for over 20 Year with the Commercial Vehicle Direct. On behalf Conteh Landscaping we say thank you for your service job well done. I am greatful for your service. God bless.
8 de marzo de 2026
Respuesta de Commercial Vehicle Direct
Hi Modou,
Thank you so much for such a great review and your kind words. We hope to assist you with your insurance needs for many years to come!
Connor
Respuesta de Commercial Vehicle Direct
Hi Stuart,
Thanks for the 5* review, our customer service teams are here to assist with whatever you need regarding your policy!
Connor
Respuesta de Commercial Vehicle Direct
Hi Jeremy,
Thank you for the great review, we pride ourselves on having friendly staff who will help you any way they can!
Connor
Respuesta de Commercial Vehicle Direct
Hi William,
Thanks for the great review - please get in touch if you need any help with your policy.
Connor
Stephanie hedges who I dealt with was a…
Stephanie hedges who I dealt with was a breath of fresh air. Needed multiple vans on a company different drivers . For once somebody understood my needs and the price was fantastic
9 de marzo de 2026
Opinión espontánea
Respuesta de Commercial Vehicle Direct
Hello Neil,
Thank you for such a glowing review! I'll ensure this great feedback is passed on to her manager so she gets the praise she deserves!
Connor
Great Customer Service
1 de marzo de 2026
Respuesta de Commercial Vehicle Direct
Hi Gazza,
Thanks for the great review, we're glad you were pleased with the service!
Connor
Charles/Charlie was absolutely amazing…
Charles/Charlie was absolutely amazing from start to finish!
27 de febrero de 2026
Respuesta de Commercial Vehicle Direct
Hello Simon,
Thanks for the 5* review, we're glad you were happy with Charlie's service!
Connor
Very clear and straightforward no…
Very clear and straightforward no pressure and very polite staff
2 de marzo de 2026
Opinión espontánea
Respuesta de Commercial Vehicle Direct
Hi Stan,
Thanks for the great review, we're glad you found the process clear & straightforward :)
Connor
Amazing personal caring service
Amazing personal caring service - felt listened to 5 stars
2 de marzo de 2026
Opinión espontánea
Respuesta de Commercial Vehicle Direct
Hello Rick,
Thanks for the 5* review, our top aim is to provide a great service whilst also finding the policy that's right for you - we're glad you're happy!
Connor
Helpful telephone manner
Helpful telephone manner. Clear information without being rushed by Assistant. Price very competitive.
27 de febrero de 2026
Respuesta de Commercial Vehicle Direct
We're happy to hear that the assistant was helpful and provided clear information at a competitive price. We appreciate your positive feedback and thank you for sharing your experience.
Great efficiency and long term usage…
Great efficiency and long term usage without any problems,
26 de febrero de 2026
Respuesta de Commercial Vehicle Direct
We're happy to hear that you've had a great, efficient, and long-lasting experience with our product. Thank you for your positive feedback.
Brilliant Service Dispensed By A Human.
I rang to enquire about cover and my call was answered by a human in less than 10 seconds. Beat that!
My enquiry was dealt with by 'Charlie' and my policy duly purchased without issue.
Documents arrived promptly. And as promised, links to the department requiring proof of no claims were received.
A query emailed from me to Charlie this morning was answered within the hour.
This is proper customer service.
23 de febrero de 2026
Opinión espontánea
Respuesta de Commercial Vehicle Direct
Hi Ian, We're happy to hear that you received prompt and efficient service. It's great to know the process of purchasing your policy and receiving your documents went smoothly. We appreciate your positive feedback regarding the quick response to your query :)
Connor
Respuesta de Commercial Vehicle Direct
Hi Tim, thanks for the great review. We're glad you found the process to be quick and easy!
Connor
Guaranteed Full Comprehensive Cover no…
Guaranteed Full Comprehensive Cover no Fluff or Lies worth every penny.
13 de mayo de 2025
Respuesta de Commercial Vehicle Direct
Hi Andrew,
Thank you for the great review, we work with a number of insurers to find you the best possible deal at the lowest possible price!
Connor
Respuesta de Commercial Vehicle Direct
Hello Mr Thomas,
Thank you for the 5* review, we're glad you found our staff helpful. Please get in touch if you have any queries regarding your cover.
Connor
Respuesta de Commercial Vehicle Direct
Hello Trevor,
Thank you for the 5* review, we're glad you were pleased with our staff!
Connor
The lady I dealt with was very helpful…
The lady I dealt with was very helpful and professional didn’t leave any stone unturned very happy with the service
17 de febrero de 2026
Respuesta de Commercial Vehicle Direct
Hi Paul,
Thank you for the great review - our agents are meticulous in making sure they capture all necessary information in order to find a policy that is right for you!
Connor
Great service Jonathan was really…
Great service Jonathan was really friendly and efficient.
He really helped me in any way he could and made my predicament work.
At last a human that understands and doesn't just read off script.
15 de febrero de 2026
Respuesta de Commercial Vehicle Direct
Hi Charles,
Thank you for such a great review, I will ensure this feedback is passed to Jonathan and his manager so he gets recognition for providing such great service!
Connor
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