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CyberLab Opiniones 

219
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As someone who is constantly doing CE work with customers, CyberLab make what can be a difficult process simple. I have not been able to ask them a question they couldn't answer, even when this means... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

"What made your experience great?" - The answer to this can only be said in two words, Michael Bautista. Michael was an absolute pleasure to work with, he was professional, knowledgeable, and helped u... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good support given and great to have an annual prompt. It was very useful to have the pdf guide to refer to this time with some explanation of what the question was being asked for - still some high b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Leigh McShane was brilliant and so helpful. He worked hard to understand what we needed, was very proactive without being pushy, and spent a very generous amount of time working with us to explain the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de seguridad para computadoras

Escrito por la empresa

CyberLab is a specialist cyber security company that provides a wide range of security solutions and services. Your one-stop cyber security advisor, the CyberLab team is equipped with the right technology, knowledge, and expertise to help businesses of all sizes, including large public sector organisations. By leveraging world-class technology, decades of experience, and our vendor partnerships, we have helped to secure thousands of organisations across the UK. Our unique Detect, Protect, Support approach makes us the perfect partner to review and reinforce your cyber security defences.


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4,9

Excelente

TrustScore: 5 sobre 5

219 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(219)

48 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I can't thank Cyberlab enough

I can't thank Cyberlab enough. I am not tech savvy by any means but Ryan's kindness, patience, support and explanations really helped me understand the process and achieve IASME Gold. Would 100% recommend

19 de septiembre de 2022
Opinión espontánea
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Respuesta de CyberLab

Hello Karen, thank you for taking the time to leave us a review. We really appreciate your kind feedback. It's great to hear you felt well supported throughout the process of achieving IASME Governance audited. Best wishes, Team Cyberlab

Valorada con 5 estrellas sobre 5

Cyberlab took us through Cyber Essentials Plus

Cyberlab has helped us with Cyber Essentials Plus for some years now and they're always friendly, patient, knowledgeable and we always feel we're in excellent hands. Shout out to Ryan and Hugo. Highly recommended!

27 de julio de 2022
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Respuesta de CyberLab

Hello Robert, thank you for taking the time to leave us a review. We really appreciate your kind feedback and also your loyalty in renewing your accreditation with us. Best wishes, Team Cyberlab

Valorada con 5 estrellas sobre 5

Cyber Essentials + Audit

Our second CE+ audit as a stand alone business entity.
This year we used cyberlab and it has been a seamless process from start to finish.
Our auditer, Hugo, is a very friendly guy certainly helps negate some of the tension you feel with an audit of this type. Smooth communication throughout definitely making this a company I would recommend for any business going through their Cyber Essentials audits.

15 de julio de 2022
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Respuesta de CyberLab

Hello Jim, thank you for taking the time to leave us a review. We really appreciate your kind feedback. It's great to hear you found the process seamless with our support and to know you had a positive audit experience with us. Best wishes, Team Cyberlab

Valorada con 5 estrellas sobre 5

Cyberlab made it so easy!

Cyberlab made it so easy for our business to achieve our Cyber Essentials certification. Any questions I had were answered very quickly and explained perfectly by the team.

If you are thinking of getting your own certification, I would not hesitate when recommending Cyberlab.

22 de junio de 2022
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Respuesta de CyberLab

Thank you Andy for sharing your experience of Cyberlab, we really appreciate you taking the time to review us. We are extremely happy to hear you found our service to be efficient and professional and that you would not hesitate to recommend us - thank you! Best wishes, Team Cyberlab

Valorada con 5 estrellas sobre 5

Highly recommend!

Hugo led us through the process of getting Cyber Essentials + certified within a very short period of time. He made the whole process easy to understand and always responded very quickly when we had a question.

Highly recommend!

20 de junio de 2022
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Respuesta de CyberLab

Thank you Milo for sharing your experience of Cyberlab, we really appreciate you taking the time to review us. We are extremely happy to hear you found the process easy to understand with our support and that you would highly recommend us - thank you! Best wishes, Team Cyberlab

Valorada con 5 estrellas sobre 5

Helped with Certification

Cyberlab guided TrainPlus through the process of achieving the Cyber Essentials Plus certification. Their staff is very helpful and allowed me to understand what was required in order to pass.

1 de junio de 2022
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Respuesta de CyberLab

Hello Harvey, thank you for taking the time to leave us a review. We really appreciate your kind feedback. It's great to hear you found our services to be helpful and to know you had a positive audit experience with us. Best wishes, Team Cyberlab

Valorada con 5 estrellas sobre 5

EXCELLENT SERVICE!

Ryan at Cyberlab was very helpful throughout the process of applying for cyber essentials. Any questions I had he was more than happy to help!

Would definitely recommend Cyberlab!

19 de mayo de 2022
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Respuesta de CyberLab

Thank you Chloe for sharing your experience of Cyberlab, we really appreciate you taking the time to review us. We are extremely happy to hear you found our service to be helpful and that you would recommend us - thank you! Best wishes, Team Cyberlab

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service!
Really supportive and highly knowledgeable members of the team from Cyberlab.
Highly recommend!

19 de abril de 2022
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Respuesta de CyberLab

Hello Rachel, thank you for taking the time to leave us a review. We really appreciate your kind feedback. It's great to hear you found our services to be fantastic and supportive, and to know you would highly recommend us. Thank you! Best wishes, Team Cyberlab

Valorada con 5 estrellas sobre 5

Culture of excellence in support

Excellent support and patience from start to finish - gold star customer service form Hugo Egerton

12 de abril de 2022
Opinión espontánea
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Respuesta de CyberLab

Hi Michelle, we really appreciate your kind feedback, thank you.
It's great to hear you received excellent support from Hugo. We'd give him a gold star too :) Best wishes, Team Cyberlab

Valorada con 5 estrellas sobre 5

Excellent experience

Hugo and Ryan led us through the process of re-accreditation. They handled it professionally and took care of all the details making it easy for us. Highly recommended

6 de abril de 2022
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Respuesta de CyberLab

Hi Darius, thank you for such a great review. It's always nice to hear that our customers appreciate our experts as much as we do! Best wishes, Team Cyberlab

Valorada con 5 estrellas sobre 5

Thank you Hugo

We completed the Cyber Essentials Plus audit with Hugo. He was very professional and nice to deal with, making the whole process simple and easy to understand. Audits are not always a pleasant experience, but this was definitely one of the better ones we've had!

30 de marzo de 2022
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Respuesta de CyberLab

Hello Chris, thank you for taking the time to leave us a review. We really appreciate your kind feedback. It's great to hear you found our services to be professional and to know you had a positive audit experience with us. Best wishes, Team Cyberlab

Valorada con 5 estrellas sobre 5

Superb Service

From start to finish the staff at Cyberlab were helpful, professional and friendly. Helped when we did not understand some aspects of what was required and nothing was too much trouble. Process was made easier through the information provided on what to expect. Highly recommend.

24 de marzo de 2022
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Respuesta de CyberLab

Thank you Sharron for sharing your experience of Cyberlab, we really appreciate you taking the time to review us. We are extremely happy to hear you found our service to be superb and that you would highly recommend us :) Best wishes, Team Cyberlab

Valorada con 5 estrellas sobre 5

Excellent, professional, personalised service

The service provided by Cyber Lab, and in particular Hugo, was excellent in achieving our reaccreditation for a 3rd year. A much more personalised service than we have experienced in previous years from other providers. We will almost certainly use again.

22 de febrero de 2022
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Respuesta de CyberLab

Hello Alex, thank you for taking the time to leave us a review. We really appreciate your kind feedback. It's great to hear you found our services to be personable and to know you would use us again for your renewal next year :) Best wishes, Team Cyberlab

Valorada con 5 estrellas sobre 5

Efficient and professional

They were extremely efficient and professional in auditing our IT system. Their staff were completely accommodating to our needs and got us Cyber Essentials Plus certified very quickly and with as little disruption to our working day as possible. Highly recomended.

7 de febrero de 2022
Opinión espontánea
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Respuesta de CyberLab

Thank you Chris for sharing your experience of Cyberlab, we really appreciate you taking the time to review us. We are extremely happy to hear you found our service to be efficient and professional and that you highly recommend us - thank you! Best wishes, Team Cyberlab

Valorada con 5 estrellas sobre 5

Excellent Experience

Big thank you from Your Housing Group for the help & support provided by CyberLabs to navigate YHG through the CE+ certification process.

From the outset really pleased with your engagement with us, how you quickly understood the business and some of the nuances that made achieving the standard challenging, and your willingness to work with us in a flexible and collaborative way.

Would have no hesitation in recommending you to others in the Housing sector looking to enhance their current cyber security position

7 de febrero de 2022
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Respuesta de CyberLab

Hi Gary, thank you for such a great review. It's always nice to hear that our customers appreciate our experts as much as we do! Best wishes, Team Cyberlab

Valorada con 5 estrellas sobre 5

Cyber Essentials Plus

This is our 4th year of CE+ accreditation, but our first using Cyberlab. This year has been by far the most painless, largely due to Hugo & Rob understanding the needs of SME's. We shall be offering next years assessment to Cyberlab.

3 de febrero de 2022
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Respuesta de CyberLab

Hello Guy, thank you for taking the time to leave us a review. We really appreciate your kind feedback, it's great to hear you found our services to be helpful and to know you will be in touch for your renewal next year :) Best wishes, Team Cyberlab

Valorada con 5 estrellas sobre 5

Flawless Process

Cyberlab were great throughout the process of us passing CE and CE+. We engaged them early to gain a quote for the work and they were patient, but attentive through a period of a few months whilst we decided when we wanted to start the work and formally commission Cyberlab.
Once the process started, completing Cyberlab Essentials was straightforward using the portal and working with Hugo to remediate the areas of weakness was painless and efficient.
The CE+ process was straightforward and because we are an SME, conducted very efficiently. We were talked through what would happen during the process it as conducted as described.
I would recommend Cyberlab to help you through CE and CE+.

3 de febrero de 2022
Opinión espontánea
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Respuesta de CyberLab

Thank you Stephen for sharing your experience of Cyberlab, we really appreciate it. We are extremely happy to hear you found our service to be flawless and that you would recommend us - thank you! Best wishes, Team Cyberlab

Valorada con 5 estrellas sobre 5

Thanks to Rob and Hugo @ Cyberlab

Thanks to Rob and Hugo @ Cyberlab, both of whom helped ease the process of gaining Cyber Essentials Plus accreditation. The process was smooth and Cyberlab worked with us to meet our tight deadline.

25 de enero de 2022
Opinión espontánea
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Respuesta de CyberLab

Thank you XER Limited for sharing your experience of Cyberlab. We really appreciate it, and we were pleased to help keep your CE+ on track for your deadline :) Best wishes, Team Cyberlab

Valorada con 5 estrellas sobre 5

Hugo was very efficient and polite at…

Hugo was very efficient and polite at all times and took us through the process with ease. Thanks fo a great service.

21 de enero de 2022
Opinión espontánea
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Respuesta de CyberLab

Hello Licence Check Ltd, thank you for taking the time to leave us a review. We really appreciate your kind feedback, it's great to hear you felt well supported through the process by Hugo. Best wishes, Team Cyberlab

Valorada con 5 estrellas sobre 5

Professional and understand customers needs

Professional service from sale to completion of testing. Knowledgable staff that understand the needs of customers and have processes to match. Good quality service and communication throughout.

21 de enero de 2022
Opinión espontánea
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Respuesta de CyberLab

Thank you Dale for sharing your experience of Cyberlab, we really appreciate it. We take pride in taking the time to understand our customers needs and it's great to hear that was reflected in the service you received from us. Best wishes, Team Cyberlab

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