Easy website, and you can pay annual fee in one lump sum so no monthly direct debit required.Lots of options as regards what policy you choose eg. public liability, personal injury, legal expenses as... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Took out a plan to cover my bike from theft on the commute to work, ended up having a disaster in the Peaks causing accidental damage to carbon frame and other issues and fired a claim across expectin... Ver más
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Your website says you insure emtb’s as long as the motor is rated 250 watt or lower and the top speed is limited to 15.5 mph. My bike fits these criteria but when I first contacted you your operat... Ver más
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The main reason it was a good experience was the operative that took my call. I believe his name was Pete. Pete was very patient, polite and professional. Excellent customer care credit to you... Ver más
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Información sobre la empresa
Acerca de Cycleplan
Escrito por la empresa
We arrange specialist bicycle insurance for cyclists.
Whether riding to work, hitting the trails or cruising through the park with family, our policies are designed to help financially protect cyclists and their bikes from potential risks such as theft and damage, personal accident and more.
We focus purely on cycling insurance which means no additional costs for unnecessary extras, a range of cover options and access to a specialist, UK-based customer service team with expert knowledge.
At Cycleplan, we understand the needs of cyclists, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Información de contacto
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Reino Unido
- 08000 92 92 68
- admin@cycleplan.co.uk
- cycleplan.co.uk
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4,5
Excelente
4 mil opiniones
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Great price, Insures bike, you and public
Was very easy to get my new e-bike insured and it covers not just the bike but public liability too. Great low price.
16 de abril de 2026
Respuesta de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Clear and easy to deal with very happy…
Clear and easy to deal with very happy with the service and price.
21 de abril de 2026
Respuesta de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Paid out in record time, great service
Took out a plan to cover my bike from theft on the commute to work, ended up having a disaster in the Peaks causing accidental damage to carbon frame and other issues and fired a claim across expecting it to be rejected. To my surprise they accepted the claim and paid out within 2 weeks which exceeded my expectations! All phone calls have been pleasant and for the price I paid I will definitely be renewing.
21 de abril de 2026
Opinión espontánea
Respuesta de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Quick Insurance
Easy to use website and layout of information user friendly. Happy with cover and pricing. Good service.
18 de abril de 2026
Respuesta de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
excellent service at a great price
excellent service at a great price, website easy to navigate and understand, a wide range of additions.
18 de abril de 2026
Respuesta de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very simple to do
17 de abril de 2026
Respuesta de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy application process and an…
Easy application process and an excellent price to insure my bike.
19 de abril de 2026
Respuesta de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
It’s become expensive
18 de abril de 2026
Respuesta de Cycleplan
Hello Alison, thank you for taking the time to leave us a review.
I’m sorry to hear that you feel this way. We understand that our pricing may not suit everyone, but we always encourage customers to contact us if they have any concerns so we can discuss the situation further and see if there’s anything we can do to help.
If you would like to discuss this or anything else further, please contact us on https://help.cycleplan.co.uk/hc/en-gb/requests/new so we can discuss your renewal quote with you.
Kind Regards,
The Cycleplan Team
A personal opinion
I felt it was over complicated and the continual "reminders" until I took the policy out were intrusive.
17 de abril de 2026
Respuesta de Cycleplan
Hello Rhett, thank you for taking the time to leave us a review.
I’m really sorry to hear that you’re unhappy with your experience, this isn’t how we want our customers to feel when insuring with us.
So we can look into this further, please contact us on https://help.cycleplan.co.uk/hc/en-gb/requests/new and an advisor will be happy to assist you!
Kind regards,
The Cycleplan Team
so easy to deal with
18 de abril de 2026
Respuesta de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy website
Easy website, and you can pay annual fee in one lump sum so no monthly direct debit required.Lots of options as regards what policy you choose eg. public liability, personal injury, legal expenses as well as theft or damage to bike etc.
18 de abril de 2026
Respuesta de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy to use web page
Easy to use web page. Very competitive pricing. Good cover. What more is there to say.
15 de abril de 2026
Respuesta de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very easy to take insurance for my…
Very easy to take insurance for my electric bike
14 de abril de 2026
Respuesta de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very easy to deal with.
15 de abril de 2026
Respuesta de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
I try to do on line but the app keeped…
I try to do on line but the app keeped cutting me off ,so had to ring the company to set up in end
15 de abril de 2026
Respuesta de Cycleplan
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Respuesta de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Respuesta de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Respuesta de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
⭐️⭐️⭐️⭐️
Very easy to make a claim but needs more option on the survey about what happened/needs to be more specific
The price of the insurance is at a good price, not too cheap where the money I pay doesn’t claim my needs and the service is really good.
14 de abril de 2026
Respuesta de Cycleplan
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Easy website to navigate thanks
14 de abril de 2026
Respuesta de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
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