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Cycleplan Opiniones 

4403
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

⭐️⭐️⭐️⭐️⭐️ I would highly recommend this company for bike insurance. This is the second time I’ve taken out a policy with them, and both times the process has been smooth and hassle-free. The staff... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After a bit of clicking around, I realised how to order third party insurance. Insuring the bikes is less important than insuring against me hitting someone or someone hitting me. So I selected nomina... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Called to arrange insurance of several bikes of varying values. Was able to discuss how valuations are used according to age of bike. Very helpful. Pricing seemed good for the level of cover.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy to navigate website...well explained options...great price...with awesome level of cover...hoping the customer services and payouts are just as good...when and if I need them...but thus far...hap... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Seguros para bicicletas
  2. también en la categoría
  3. Aseguradora
  4. Compañía de seguros
  5. Corredor de seguros

Sobre Cycleplan

Escrito por la empresa

Cycleplan arrange specialist bicycle insurance for cyclists. Whether riding to work, hitting the trails or cruising through the park with family, our policies are designed to help financially protect cyclists and their bikes and e-bikes from potential risks such as theft and damage, personal accident and more.

We focus purely on cycling insurance, which means no additional costs for unnecessary extras, a range of cover options and access to a specialist, UK-based customer service team.

At Cycleplan, we understand the needs of cyclists; that's why we try to make it easy to obtain a quote and take out a policy. Pay annually in one go, or spread the cost - the choice is yours. Take a look at our reviews below to see what some of our policyholders are saying.

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4,5

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(4403)

536 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Relatively easy to set up and gives…

Relatively easy to set up and gives peace of mind.

4 de mayo de 2026
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Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 4 estrellas sobre 5

Easy from start to finish

16 de junio de 2026
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Respuesta de Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Valorada con 5 estrellas sobre 5

Year insurance on my electric bikes…and not cheap

Years insurance on my electric bikes and I did get the warning about renewal but didn’t realise you stored my card details and now have paid for another year without doing anything, i don’t think it’s good for this to happen ho well jobs done.

14 de junio de 2026
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Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

It was so easy to do

It was so easy to do
Nice and cheap
Stops police taking bike off you
So buy cheap insurance with cycleplan

13 de junio de 2026
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Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 4 estrellas sobre 5

It was relatively easy

It was relatively easy, a few glitches with some of the questions / available answers but nothing serious. Good price.

14 de junio de 2026
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Respuesta de Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Valorada con 5 estrellas sobre 5

Very easy to get the Public Liability…

Very easy to get the Public Liability insurance I required for my day to day cycling activity. For years I've used my British Cycling membership for cover, but was forced to look elsewhere a few days ago as their website wasn't functioning and I couldn't renew my membership. Very pleased I found Cycleplan online after a short search.

13 de junio de 2026
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Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

T site was easy to access and I think…

T site was easy to access and I think the premiums are very fair priced

10 de junio de 2026
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Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 4 estrellas sobre 5

Bike cover

Price.ease of website.

12 de junio de 2026
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Respuesta de Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Valorada con 5 estrellas sobre 5

No problems

No problems. Quick and easy to sort

9 de junio de 2026
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Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

Eay to use website

Easy to use website. Wide range of options to pick what cover you need. Would recommend

10 de junio de 2026
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Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

Easy to set up.

Can only say this service was very easy to set up with a good choice of cover options. Cheaper than some others I looked at.

8 de junio de 2026
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Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

Sales advisor was very helpful over the…

Sales advisor was very helpful over the phone I have hearing problems he explained everything clearly for me to understand good communication would recommend

9 de junio de 2026
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Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 3 estrellas sobre 5

My husband manages this insurance for…

My husband manages this insurance for me. The policy is excellent.
We had an email with the policy in my name as insured, but physical documents showing my husband as insured.
Last year we had to speak to get this rectified.
I understand this is a multi bike policy. My husband does not cycle and tbh the insurance schedule says 'The insured is my husband' not me.
A simple reissue of the document in my name would have been clearer.
But policy is v good
Thankyou
Denise

6 de junio de 2026
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Respuesta de Cycleplan

Hi Denise, thanks for taking the time to leave us a response and your feedback.

We are sorry for any confusion and inconvenience caused by the policy documentation.

It is likely that when you contacted us previously, our advisor explained how our family cover operates. With Cycleplan's multi-bike policies, one policy can cover all of your family's bikes, and immediate family members living at the same address can benefit from selected cover options, such as Personal Accident and Public Liability, at no additional cost.

As a result, it is not unusual for one family member to be shown as the policyholder while other family members are listed as insured persons under the policy. This arrangement would not affect the validity of the cover or cause any issues in the event of a claim, as all eligible family members included under the policy are insured in accordance with the policy terms and conditions.

However, we appreciate that receiving documentation showing different names may have caused uncertainty, but this is the name that was chosen to be on the policy in the first place. We are always happy to review policy documentation with our customers to ensure everything is clear and accurately reflects the cover in place.

Thank you again for bringing this to our attention, we appreciate your feedback and are sorry that you feel disappointed with this. If you would like to discuss anything else, please contact us on https://help.cycleplan.co.uk/hc/en-gb/requests/new and an advisor will be happy to assist you.

Kind regards,
The Cycleplan Team

Valorada con 5 estrellas sobre 5

Bike insurance

U
Outstanding

7 de junio de 2026
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Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 4 estrellas sobre 5

Didpleased exactly as expected

Did exactly as expected

31 de mayo de 2026
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Respuesta de Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Valorada con 4 estrellas sobre 5
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Respuesta de Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Valorada con 5 estrellas sobre 5

Great service and efficient…

Great service and efficient communication when I entered my address incorrectly it was corrected quickly and new documents sent out immediately.

4 de junio de 2026
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Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

E bike insurance

I didn’t have to wait to be connected and , although it was a longish call I never felt rushed. The insurance deal I was asking about was clearly explained and I was valued as a customer.My questions were answered honestly so that I felt confident that I understood what I was paying for.
Honestly, one of the best phone calls I’ve had not only in dealing with insurance but in comparison with other household, ‘keeping life on track ‘arrangements one has to cope with: audible, friendly and efficient.Thank you Peter!

5 de junio de 2026
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Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

Easy to get a quote which was very…


Easy to get a quote which was very reasonable.

3 de junio de 2026
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Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

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