Banner for Cycleplan

Cycleplan Opiniones 

4403
•
TrustScore: 4.5 sobre 5

4,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

⭐️⭐️⭐️⭐️⭐️ I would highly recommend this company for bike insurance. This is the second time I’ve taken out a policy with them, and both times the process has been smooth and hassle-free. The staff... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After a bit of clicking around, I realised how to order third party insurance. Insuring the bikes is less important than insuring against me hitting someone or someone hitting me. So I selected nomina... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Called to arrange insurance of several bikes of varying values. Was able to discuss how valuations are used according to age of bike. Very helpful. Pricing seemed good for the level of cover.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy to navigate website...well explained options...great price...with awesome level of cover...hoping the customer services and payouts are just as good...when and if I need them...but thus far...hap... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Seguros para bicicletas
  2. también en la categoría
  3. Aseguradora
  4. Compañía de seguros
  5. Corredor de seguros

Sobre Cycleplan

Escrito por la empresa

Cycleplan arrange specialist bicycle insurance for cyclists. Whether riding to work, hitting the trails or cruising through the park with family, our policies are designed to help financially protect cyclists and their bikes and e-bikes from potential risks such as theft and damage, personal accident and more.

We focus purely on cycling insurance, which means no additional costs for unnecessary extras, a range of cover options and access to a specialist, UK-based customer service team.

At Cycleplan, we understand the needs of cyclists; that's why we try to make it easy to obtain a quote and take out a policy. Pay annually in one go, or spread the cost - the choice is yours. Take a look at our reviews below to see what some of our policyholders are saying.

Información de contacto

Like what you've read?

Click below to get a quote and 45% off your premium! T&C’s apply.

4,5

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(4403)

536 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Cycle plan has a well designed and…

Cycle plan has a well designed and simple to use website. It is clear and sets out the key information so you can make an informed choice about buying the insurance. I thought the price was reasonable but I do not know what proportion of claims are paid.

26 de julio de 2026
Logotipo de Cycleplan

Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

Brillant customer service

25 de julio de 2026
Logotipo de Cycleplan

Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

A good price for three years

A good price for three years, it has given me peace of mind if anything goes wrong.

24 de julio de 2026
Logotipo de Cycleplan

Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 1 estrellas sobre 5

Cancelled policy because I had made a claim!

You take out insurance to cover if the worst happens, the worst did happen. I unfortunately had to make a claim after a serious crash. Then when it came to renewal, Cycleplan cancelled my policy because I made a claim. So you take insurance in case something happens, then if it does they refuse to insure you.

26 de mayo de 2026
Opinión espontánea
Logotipo de Cycleplan

Respuesta de Cycleplan

Hi Marie, thank you for taking the time to share your feedback. We're sorry to hear that you feel disappointed with the outcome of your renewal and understand why this situation has caused frustration.

Due to the limited information provided in your review, we're unable to look into the specific details of your policy or renewal decision. However, we can confirm that insurers may take claims into account when reviewing policies at renewal. This can depend on a number of factors, including the type of claim made and whether there have been any previous claims made by the policyholder.

We appreciate that this may not have been the outcome you were expecting, and we’re sorry for any frustration or disappointment this has caused. We always aim to provide clear and fair service to our customers.

If you’d like to discuss this further or need any assistance, please don’t hesitate to get in touch with us at admin@insure4boats.co.uk and a member of our team will be happy to help.

Kind regards,

The Cycleplan Team

Valorada con 1 estrellas sobre 5

Still waiting for my policy documents…

Still waiting for my policy documents to be emailed to me and recommended my wife but she didn’t get the discount and I didn’t get my voucher. So overall not over impressed.

25 de julio de 2026
Logotipo de Cycleplan

Respuesta de Cycleplan

Hi Tim, thank you for taking the time to leave your feedback. We're sorry to hear that you've been disappointed with your experience.

We have recently been made aware of a technical issue that has delayed the sending of some policy documents over the weekend. Our team is actively working to resolve this, and the outstanding documents are being prioritised for sending as soon as possible. We sincerely apologise for the inconvenience and appreciate your patience while this is resolved.

We're also sorry to hear that neither your referral discount nor your voucher has been received. We'd be happy to look into this for you and ensure everything has been processed correctly.

If you’d like to discuss this further or need any assistance, please don’t hesitate to get in touch with us at admin@insure4boats.co.uk and a member of our team will be happy to help.

Kind regards,

Teigan

Valorada con 5 estrellas sobre 5

Easy to fill out and experience a good value for money.

I found it extremely easy to get me insurance I needed.

24 de julio de 2026
Logotipo de Cycleplan

Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

Very good service thank you

Very good service thank you

15 de julio de 2026
Logotipo de Cycleplan

Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5
Logotipo de Cycleplan

Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

Competitively…

Very well organised.Competitively priced.

17 de julio de 2026
Logotipo de Cycleplan

Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

Ebike

As just got new bike and paid a lot of money for it

17 de julio de 2026
Logotipo de Cycleplan

Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 4 estrellas sobre 5

Watch out for the handling fee

Online, quick, answering simple question. Disappointed non-discretionary the 'handling fee' half was half the cost of the actual insurance itself.

19 de julio de 2026
Logotipo de Cycleplan

Respuesta de Cycleplan

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Valorada con 5 estrellas sobre 5
Logotipo de Cycleplan

Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

Just good honest reliable

17 de julio de 2026
Logotipo de Cycleplan

Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

Easy site to use

13 de julio de 2026
Logotipo de Cycleplan

Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

Talking to a real person

Talking to a real person

11 de julio de 2026
Logotipo de Cycleplan

Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

Good communication on phone

Good communication on phone

13 de julio de 2026
Logotipo de Cycleplan

Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

I got cover for three of my electric…

I got cover for three of my electric bikes at a reasonable price.

13 de julio de 2026
Logotipo de Cycleplan

Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

Very quick and easy to buy insurance

Very quick and easy to buy insurance. Price was very reasonable 😁

15 de julio de 2026
Logotipo de Cycleplan

Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 5 estrellas sobre 5

May find out how good they are if I…

May find out how good they are if I ever make a claim

13 de julio de 2026
Logotipo de Cycleplan

Respuesta de Cycleplan

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Valorada con 2 estrellas sobre 5

Try to reduce premium to around…

Try to reduce premium to around previous years amount. To be told that the new underwriter would allow additional discount.

Went onto a compare website to processed the same policy from prious years and infact only paid an additional £2!!!

15 de julio de 2026
Logotipo de Cycleplan

Respuesta de Cycleplan

Hello Chris, thank you for taking the time to leave us a review. I’m really sorry to hear about your experience and I completely understand how frustrating this must have been.

I can see that you spoke with my colleague William, who did look at the available options for your renewal. 

On this occasion, the renewal price offered was the best we were able to provide. Due to price capping rules, applying an additional discount would have actually increased the price, which meant there were no further changes we could make.

I appreciate that this isn’t the outcome you were hoping for. Unfortunately, when price capping applies, it can limit how much flexibility we have with discounts, even when we’d like to do more to help.

I’m sorry we weren’t able to offer you a better price this time, but I do hope you’ve since been able to find cover that works for you.

If you’d like to discuss this further or need any additional support, please feel free to contact us via https://help.cycleplan.co.uk/hc/en-gb/requests/new and one of our advisors will be happy to help.

Kind regards,
The Cycleplan Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más