Daintylondon Opiniones 

Respuesta de Daintylondon

12 mar 2026

I’m genuinely so grateful you’ve taken the time to share your experience - as a small business, your kind words make a bigger difference than you probably realise. I put so much care into every piece (and every order), so hearing that you love your jewellery, and the service means the world.

Thank you for supporting Dainty London, and for being part of this little brand of mine.

Jade x

Respuesta de Daintylondon

12 mar 2026

I’m genuinely so grateful you’ve taken the time to share your experience - as a small business, your kind words make a bigger difference than you probably realise. I put so much care into every piece (and every order), so hearing that you love your jewellery, and the service means the world.

Thank you for supporting Dainty London, and for being part of this little brand of mine.

Jade x

Respuesta de Daintylondon

12 mar 2026

I’m genuinely so grateful you’ve taken the time to share your experience - as a small business, your kind words make a bigger difference than you probably realise. I put so much care into every piece (and every order), so hearing that you love your jewellery, and the service means the world.

Thank you for supporting Dainty London, and for being part of this little brand of mine.

Jade x

Respuesta de Daintylondon

Actualizada el 11 mar 2026

Thank you for your feedback. I’m sorry to hear that you felt unhappy with your experience.

I did previously apologise for the brief delay in responding to your emails. The delay was only two days, as I do not work at weekends. As a small independent jeweller, I personally handle all customer enquiries. While I always aim to reply as quickly as possible, there can occasionally be short delays.

Regarding the order, the original request was for a solid gold necklace which was ordered, paid for, and made. After this process had begun, you decided you would prefer to have an existing gold necklace re-plated instead. To help, I offered this service at a significantly reduced price of £45 (approximately 50% of the usual cost). Gold re-plating with many jewellers is typically over £120, particularly given the recent increase in gold prices, so this was intended as a fair and supportive option.

I’m sorry that this situation occurred during what was clearly a stressful personal time for you. As a small business run by real people, I always aim to treat customers fairly and with understanding, and I appreciate the same courtesy in return. I genuinely try to help wherever possible and to resolve situations in a reasonable way.

I wish you all the best moving forward and hope you are able to have your necklace re-plated with another jeweller in the future who meets your expectations.

Respuesta de Daintylondon

11 mar 2026

I’m genuinely so grateful you’ve taken the time to share your experience - as a small business, your kind words make a bigger difference than you probably realise. I put so much care into every piece (and every order), so hearing that you love your jewellery, and the service means the world.

Thank you for supporting Dainty London, and for being part of this little brand of mine.

Jade x

Respuesta de Daintylondon

11 mar 2026

I’m genuinely so grateful you’ve taken the time to share your experience - as a small business, your kind words make a bigger difference than you probably realise. I put so much care into every piece (and every order), so hearing that you love your jewellery, and the service means the world.

Thank you for supporting Dainty London, and for being part of this little brand of mine.

Jade x

Respuesta de Daintylondon

11 mar 2026

I’m genuinely so grateful you’ve taken the time to share your experience - as a small business, your kind words make a bigger difference than you probably realise. I put so much care into every piece (and every order), so hearing that you love your jewellery, and the service means the world.

Thank you for supporting Dainty London, and for being part of this little brand of mine.

Jade x

Respuesta de Daintylondon

11 mar 2026

I’m genuinely so grateful you’ve taken the time to share your experience - as a small business, your kind words make a bigger difference than you probably realise. I put so much care into every piece (and every order), so hearing that you love your jewellery, and the service means the world.

Thank you for supporting Dainty London, and for being part of this little brand of mine.

Jade x

Respuesta de Daintylondon

11 mar 2026

I’m genuinely so grateful you’ve taken the time to share your experience - as a small business, your kind words make a bigger difference than you probably realise. I put so much care into every piece (and every order), so hearing that you love your jewellery, and the service means the world.

Thank you for supporting Dainty London, and for being part of this little brand of mine.

Jade x

Respuesta de Daintylondon

11 mar 2026

I’m genuinely so grateful you’ve taken the time to share your experience - as a small business, your kind words make a bigger difference than you probably realise. I put so much care into every piece (and every order), so hearing that you love your jewellery, and the service means the world.

Thank you for supporting Dainty London, and for being part of this little brand of mine.

Jade x

Respuesta de Daintylondon

11 mar 2026

I’m genuinely so grateful you’ve taken the time to share your experience - as a small business, your kind words make a bigger difference than you probably realise. I put so much care into every piece (and every order), so hearing that you love your jewellery, and the service means the world.

Thank you for supporting Dainty London, and for being part of this little brand of mine.

Jade x

Respuesta de Daintylondon

11 mar 2026

I’m genuinely so grateful you’ve taken the time to share your experience - as a small business, your kind words make a bigger difference than you probably realise. I put so much care into every piece (and every order), so hearing that you love your jewellery, and the service means the world.

Thank you for supporting Dainty London, and for being part of this little brand of mine.

Jade x

Respuesta de Daintylondon

11 mar 2026

I’m genuinely so grateful you’ve taken the time to share your experience - as a small business, your kind words make a bigger difference than you probably realise. I put so much care into every piece (and every order), so hearing that you love your jewellery, and the service means the world.

Thank you for supporting Dainty London, and for being part of this little brand of mine.

Jade x

Respuesta de Daintylondon

11 mar 2026

I’m genuinely so grateful you’ve taken the time to share your experience - as a small business, your kind words make a bigger difference than you probably realise. I put so much care into every piece (and every order), so hearing that you love your jewellery, and the service means the world.

Thank you for supporting Dainty London, and for being part of this little brand of mine.

Jade x

Respuesta de Daintylondon

11 mar 2026

I’m genuinely so grateful you’ve taken the time to share your experience - as a small business, your kind words make a bigger difference than you probably realise. I put so much care into every piece (and every order), so hearing that you love your jewellery, and the service means the world.

Thank you for supporting Dainty London, and for being part of this little brand of mine.

Jade x

Respuesta de Daintylondon

11 mar 2026

I’m genuinely so grateful you’ve taken the time to share your experience - as a small business, your kind words make a bigger difference than you probably realise. I put so much care into every piece (and every order), so hearing that you love your jewellery, and the service means the world.

Thank you for supporting Dainty London, and for being part of this little brand of mine.

Jade x

Respuesta de Daintylondon

11 mar 2026

I’m genuinely so grateful you’ve taken the time to share your experience - as a small business, your kind words make a bigger difference than you probably realise. I put so much care into every piece (and every order), so hearing that you love your jewellery, and the service means the world.

Thank you for supporting Dainty London, and for being part of this little brand of mine.

Jade x