Daisy London Opiniones 

691
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Daisy is second to none when it comes to quality and customer service in my opinion. I have had the pleasure of making several purchases from Daisy and love all of them! Thanks for being such a stand... Ver más

Valorada con 5 estrellas sobre 5

Replaced a pair of faulty earrings immediately with no fuss, even after a few months of wear. Great company that sell good quality items. I have paid hundreds elsewhere for the same quality. I won’t b... Ver más

Valorada con 5 estrellas sobre 5

I have been buying from Daisy London for years and have been wearing their pieces for just as long without tarnish. Each piece has such a lovely design and I always receive so many compliments when I’... Ver más

Valorada con 5 estrellas sobre 5

I don’t think 5 stars it’s not enough for this review !! I’ve ordered custom made ring with my daughters middle name ! George assisted like a pro !! All customers experience has been absolutely amaz... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Joyería

Escrito por la empresa

Effortless, everyday jewellery with meaning.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

691 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(691)

77 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

necklace

Very efficient company great quality product and very FAST delivery

22 de octubre de 2025
Opinión espontánea
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Respuesta de Daisy London

Thank you for your kind review, David!

- The Daisy Team x

Valorada con 5 estrellas sobre 5

I bought a beautiful pair of earrings…

I bought a beautiful pair of earrings that are so quality made! I highly recommend. I also needed them resent due to an issue via mail and Daisy London customer service was so helpful and made sure I got my order within 2 days! I’m so happy I pulled the trigger on the earrings.

20 de octubre de 2025
Opinión espontánea
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Respuesta de Daisy London

We're really happy to hear that you were able to receive your earrings after a bit of an issue with the delivery! We hope you are loving being able to wear them, Jean!

- The Daisy Team x

Valorada con 5 estrellas sobre 5

The very best customer service.

Daisy is my go to jewellery brand. They have beautiful designs that I don't see anywhere else. Most importantly they have fantastic customer service and they have always honoured their warranty on the rare occasion I have needed it. These days that is a true rarity.

17 de octubre de 2025
Opinión espontánea
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Respuesta de Daisy London

Your review has made our day, Shadbolt — thank you! We’re thrilled our team could resolve this for you :)

- The Daisy Team x

Valorada con 5 estrellas sobre 5

Absolutely wonderful company / shop…

Absolutely wonderful company / shop with very understanding customer service. I had lost my ring I purchased from them and reached out to them to ask for a possible discount as I was quite upset about it. They offered to replace it for me for free which really meant a lot. Beautiful and meaningful jewellery too as I wouldn’t have been so upset if it wasn’t!
Will be purchasing again from them and recommending to friends/family.

9 de octubre de 2025
Opinión espontánea
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Respuesta de Daisy London

Thank you so much for taking the time to write this lovely review, and we are so happy you've now got your beloved ring back! We hope you are enjoying being able to wear it again :)

- The Daisy Team x

Valorada con 5 estrellas sobre 5

Excellent & fast Customer Service

Beautiful jewellery based on five items - love the minimalistic design. Fast delivery and excellent customer service. Really like there is an eco option in terms of packaging.

5 de octubre de 2025
Opinión espontánea
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Respuesta de Daisy London

We're really happy to hear that you've had a great experience start to finish, Yang! We hope you love your new jewellery.

- The Daisy Team x

Valorada con 5 estrellas sobre 5

The customer service team are great

The customer service team are great. George was extremely polite and helpful. I had an issue with a bracelet and he offered me a replacement straight away. I have already received the package. I appreciate the effort made by George and the policies that Daisy have in place that allow their team to put customers first.

26 de septiembre de 2025
Opinión espontánea
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Respuesta de Daisy London

We're so happy to hear this, Kat. Thanks so much for your lovely review!

- The Daisy Team x

Valorada con 5 estrellas sobre 5

After an initial issue with the…

After an initial issue with the bracelet breaking the customer service team were helpful and swift in replacing and dispatching a new one all within the same day. No messing around, no real questions asked just efficient which is great to experience as a customer in this day and age.

22 de septiembre de 2025
Opinión espontánea
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Respuesta de Daisy London

We're so glad that our Customer Care team were able to resolve this for you, Dominic - thank you so much for sharing your experience with us!

- The Daisy Team x

Valorada con 5 estrellas sobre 5

I had excellent customer care after I…

I had excellent customer care after I omitted to order the box for the necklace I ordered plus I forgot to add the 10% discount. When I wrote alerting the team to this error, they immediately gave me the discount and added the box to my order. I was surprised and pleased with the response. Impressive. Thank you Daisy.

15 de septiembre de 2025
Opinión espontánea
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Respuesta de Daisy London

We're really happy to hear this, Julia - thank you for taking the time to write such a kind review!

- The Daisy Team x

Valorada con 5 estrellas sobre 5

Emotional…

I cannot speak highly enough about this company. The customer service you receive is absolutely brilliant! I had an issue recently with a necklace that meant so much to me and could not be replaced. But thanks to the lovely George I now have something similar that I can wear close to my heart. I have ordered my jewellery from Daisy for years. Every Birthday and Christmas I hand over my wishlist to my family (sorry no shame) and Daisy never disappoint.

15 de septiembre de 2025
Opinión espontánea
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Respuesta de Daisy London

Wow, what a fantastic review! This is so lovely to hear, thank you for sharing your experience with us Laura :)

- The Daisy Team x

Valorada con 5 estrellas sobre 5

Beautiful jewellery, brilliant customer service

When my order arrived one of the items I received wasn’t what I’d ordered. These things happen and I contacted the Customer Services team - George was absolutely brilliant. The correct item was dispatched the same day, and I was told to keep the bracelet I’d been sent by mistake. Not only is the jewellery beautiful, Daisy’s customer service is fantastic. Thanks George!

17 de septiembre de 2025
Opinión espontánea
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Respuesta de Daisy London

Thank you for taking the time to share your experience, Sam - it means a lot to us! - The Daisy Team x

Valorada con 5 estrellas sobre 5

Amazing Customer Service

First of all amazing Customer Service. Initially Romania was not part of the delivery options and when I flagged that the team immediately assessed the customs impact and added it. Second they did not have my bday in the database and when they heard it was my bday they granted me the 15% discount. So far one of the best Customer Service I ever encountered. Plus the amazing design of the jewelry.

12 de septiembre de 2025
Opinión espontánea
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Respuesta de Daisy London

We are super happy to hear this, Irina - I'm glad we were able to sort this out and start shipping to Romania, thank you for flagging this to us!

We are very grateful for your lovely review :) - The Daisy Team x

Valorada con 5 estrellas sobre 5

For everyone

Nice jewellery, something for everyone. Nice gifts.

13 de septiembre de 2024
Opinión espontánea
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Respuesta de Daisy London

We're glad you think so too, Victoria!

- The Daisy Team x

Valorada con 5 estrellas sobre 5

Amazing customer service

Daisy offers beautiful range of jewellery with fast delivery. However, what I find exceptional is their customer service, specifically George. He has been beyond helpful, quick to response, very polite and managed to replace my faded rings swiftly.

10 de septiembre de 2025
Opinión espontánea
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Respuesta de Daisy London

We're super happy to hear this, Lenka. Thank you for choosing Daisy and for your kind review!

- The Daisy Team x

Valorada con 5 estrellas sobre 5

Best customer service I’ve received!

Best customer service I’ve received!
After loving and wearing my necklace everyday for 2 years the gold plate started to fade. Contacted them to see if they offered repairs or re coating in 18ct gold and within 5 days I had my new necklace of the same model delivered to my house. George was so helpful and it was easy to rectify. Will definitely purchase from again knowing how they value their customers

23 de agosto de 2025
Opinión espontánea
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Respuesta de Daisy London

Thank you so much for sharing your experience, Rebekah — we’re delighted to hear that you love your jewellery and had a great experience with our Customer Care Team!

- The Daisy Team x

Valorada con 5 estrellas sobre 5

I am so incredibly impressed with…

I am so incredibly impressed with Daisy's customer service - not only are they contactable via Whatsapp, but George at Daisy responded so promptly, organising so politely a fresh anklet to be sent (under warranty which is also a super service). George has organised for the anklet to be delivered NDD and ahead of my holiday, so I can wear it then! Amazing customer service and amazing beautiful jewellery

2 de septiembre de 2025
Opinión espontánea
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Respuesta de Daisy London

Thank you Grace for taking the time to write such a nice review — we’re really happy to hear everything went well and that you love your jewellery!

- The Daisy Team x

Valorada con 5 estrellas sobre 5

Best Customer Service Team!…

I have a few pieces of Daisy jewellery which I absolutely love! But recently interacted with their customer services team for the first time and was overwhelmed by how lovely they are! The WhatsApp chat facility works really well and I spoke to an actual human being (George) who went out of their way to be incredibly kind and almost unbelievably helpful! I can’t say I’ve ever had a better customer services experience and can highly recommend Daisy London to anyone interested in high quality jewellery and fantastic service! A*

28 de agosto de 2025
Opinión espontánea
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Respuesta de Daisy London

We are so happy to hear you had such a good experience with our Customer Care Team - that's wonderful to hear. Thank you so much Naomi!

- The Daisy Team x

Valorada con 2 estrellas sobre 5

Faded or broken :(

I hate to leave this review but I feel customers should be aware that this jewellery fades quite quickly. I have purchased 4 items from Daisy, a pair of earrings broke (gutted as I loved them), a bracelet I had had no longer than three months and that didn't come into contact with water, faded so quickly. I also have had the Estee Octagonal necklace for about a year and this has now stated to fade too. For the price the quality is not up to scratch. A shame really as the designs are right up my street, but I will not be buying from them again. Customer service has always been quick to respond and did offer me refunds on the broken earrings and and faded bracelet. Monica Vinader IMO is slightly more expensive in places but lasts a lot longer.

8 de marzo de 2025
Opinión espontánea
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Respuesta de Daisy London

Hi Amber, we're so sorry to hear that you've had an issue with your jewellery. This is not the level of service we wish to provide and I can completely understand your disappointment.

Please rest assured your feedback has been taken on board and passed onto our production team. A member of our Customer Care Team will be back in touch right away to assist further.

- The Daisy Team x

Valorada con 5 estrellas sobre 5

Amazing!

Having purchased numerous items of jewellery from Daisy over the years the service is always outstanding from quick delivery to replacing a stone which fell out of my bracelet with no hesitation! This is a one off as the other pieces are nearly 10 years old and I’ve worn them every day out on the farm! Daisy jewellery is beautiful and durable and stands the test of time, whilst still remaining timeless. I will definitely be buying more to add to the collection.

25 de agosto de 2025
Opinión espontánea
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Respuesta de Daisy London

Thank you so much for your lovely review — we’re really glad to hear you had a good experience and love your jewellery!

- The Daisy Team x

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