Dancing Leopard Opiniones 

784
TrustScore: 3 sobre 5

3,1

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Some clothes were Beautiful and made well . Where some were not the greatest quality .. but still some Beautiful clothes on there .. Delivery takes a lot longer that it use to , give up to 2weeks... Ver más

Valorada con 3 estrellas sobre 5

Have ordered with DL many times in the past and loved it. However, I felt the quality of my recent order wasn't up to the standard of before. The colours and styles are still lovely but the materi... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I have ordered many Dancing Leopard items in the past and I have loved the designs and the quality. My most recent order turned up in a SHEIN bag after waiting weeks. The quality was very poor in comp... Ver más

Valorada con 2 estrellas sobre 5

Kept getting Facebook ads for this brand and some of the pictures looked really good. Did some googling to see reviews before ordering and saw that there was issues with SHEIN stuff being delivered... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa para mujeres
  2. Tienda de ropa

Escrito por la empresa

WELCOME TO THE WILD We are so grateful you are here. At Dancing Leopard we hope to provide a platform to encourage you to feel confident within yourself and celebrate what is totally unique about you. We believe in sisterhood, supporting you and everybody who wants to wear our unique clothing as you adventure fearlessly through life. Be warned! Our unique, distinctive and statement prints will raise your self-expression and magnify your bold! So, whether you’re looking for mini, midi or maxi dresses in exclusive cuts and styles, a shirt dress to kick-ass in the board room, a wrap dress or leopard print dress for your wild weekend adventures or if you’re heading to the dance floor and need a going out dress - we’ve got you - whatever the occasion! Our dress size and clothing sizes range from a size 6 to a size 18 across womens jumpsuits, playsuits, dresses, eco-friendly swimwear, shirts, skirts and trousers to name but a few. So we hope you’ll feel inspired and empowered as you look through our wild website.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

784 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 92% de las opiniones negativas

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3,1

Todas las opiniones

(784)

73 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Lovely dress but very long and on the…

Lovely dress but very long and on the generous side. I’m 5’6” and it was much too long for me. Disappointed as when I ordered, returns were included in the delivery cost but I was still charged to return the dress. Won’t be ordering from you again

21 de octubre de 2023
Opinión espontánea
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Respuesta de Dancing Leopard

Hi Mr.Kitchen,

Thank you for sharing the points raised.

It would be great to know which dress you are referring to so that we can pass your feedback on to our production team.

I am sorry to hear of your disappointment regarding the return fee. As an independent business, we've had to make this difficult decision to protect our future.

Should you wish to discuss this further with us, please contact customerservice@dancingleopard.co.uk

Thank you,
Kind Regards,
The Dancing Leopard Team

Valorada con 5 estrellas sobre 5

Amazing customer service

They are my go to for dresses, i just love them. Ive always been impressed with the quality. A belt from a dress i had a couple of months became faulty. I emailed their customer service and had a response within the hour. I sent them pictures and they got back to me promptly and said they would ship a new one out to me right away. And thanked me for you continued custom.
You can’t ask for more than that. 😊

6 de noviembre de 2023
Opinión espontánea
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Respuesta de Dancing Leopard

Hi Natalie,

To hear that we are your go-to for dresses is wonderful!

I am so happy to hear that our customer service team assisted you promptly and they are right, we cannot thank you enough for your continued loyalty and support.

Kind Regards,
The Dancing Leopard Team x

Valorada con 5 estrellas sobre 5

So pleased

I ordered the Dove Dress in Bamboo size 18, and wow! I find it really hard to buy dresses that fit! I am much bigger on the bust than I am on the waist and dresses usually just “hang”.
This dress fits like a dream, so roomy but in all the right places and pinches in perfectly with the belt. Would highly recommend. My order arrived really quickly too. Will definitely be ordering from this company again.

19 de octubre de 2023
Opinión espontánea
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Respuesta de Dancing Leopard

Hi Clare,

We are so happy to hear that you found the perfect dress for your figure, it makes us beyond happy!

Thank you for your review, custom and support, it means so much.

Kind Regards,
The Dancing Leopard Team x

Valorada con 5 estrellas sobre 5

Really great customer service with a…

Really great customer service with a mistake I made when placing my order. It was completely my fault but the team were so quick at getting back to me and sorting the problem!

4 de octubre de 2023
Opinión espontánea
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Respuesta de Dancing Leopard

Hi Helen,

We are so happy to hear that we were able to resolve the problem for you!

Thank you for sharing your experience.

Kind Regards,
The Dancing Leopard Team x

Valorada con 5 estrellas sobre 5

Great Customer Service

Ordered for next day delivery but didn't arrive. Emailed customer service who responded really promptly to explain IT problems on the Royal Mail portal meant tracking wasn't updating and parcel was likely to be delayed. Very apologetic. Refunded the difference in shipping costs automatically and followed up next day to say they'd kept an eye on it and it was due to be delivered that day. Great customer service from Victoria and the dress is fantastic too. Happy customer 😀

3 de octubre de 2023
Opinión espontánea
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Respuesta de Dancing Leopard

Hi Donna,

Thank you so much for sharing your experience. We are thrilled to hear that you received great customer service from our Victoria and love your "fantastic", new dress!

We are happy that you are happy!

Kind Regards,
The Dancing Leopard Team

Valorada con 5 estrellas sobre 5

Excellent customer service with a…

Excellent customer service with a prompt, helpful & friendly response that made me feel like a valued customer

25 de septiembre de 2023
Opinión espontánea
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Respuesta de Dancing Leopard

Hi Hillary,

Thank you for sharing such a lovely review.

You are very valued and we cannot thank you enough for your support and custom.

Kind Regards,
The Dancing Leopard Team

Valorada con 5 estrellas sobre 5

This company has the nicest clothes…

This company has the nicest original prints, gorgeous clothes and is such good quality. They always ship so fast in the UK, I get standard delivery and it takes two days. I get compliments on all the things I buy; I would highly recommend!

13 de septiembre de 2023
Opinión espontánea
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Respuesta de Dancing Leopard

Hi Kirsten,

Thank you so much for sharing such a positive review.

Hearing that you always receive compliments when wearing Dancing Leopard makes it all worthwhile!

We thank you for your continued support, Kirsten.

Kind Regards,
The Dancing Leopard Team









Valorada con 5 estrellas sobre 5

High quality products

Quick delivery and gorgeous, high quality dress made from recycled bottles! Easy returns process, but note only 14 day returns period.

16 de agosto de 2023
Opinión espontánea
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Respuesta de Dancing Leopard

Hi Jessica,

Thank you for your positive review.

We care deeply about the planet, and that’s why we’re working hard to become more sustainable.

It's great that our customers recognise this - thank you!

Kind Regards,
The Dancing Leopard Team







Valorada con 5 estrellas sobre 5

I recently had an issue and Victoria…

I recently had an issue and Victoria and Mary resolved the “problem” effectively and effortlessly. They were so kind and it’s been a long time since I have experienced such professional yet personal customer service. I will 100% be shopping with dancing leopard again thanks to these two gems ❤️ keep up the fantastic service. There’s not many big companies out there anymore that care about the customer quite like you all do. THANK YOU 🥰❤️

1 de septiembre de 2023
Opinión espontánea
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Respuesta de Dancing Leopard

Hi Eadaoin,

Wow, we cannot thank you enough for such a glowing review about Victoria, Mary and our customer service.

We really do try to go above and beyond for our customers so it is so wonderful to hear.

THANK YOU!

Kind Regards,
The Dancing Leopard Team

Valorada con 5 estrellas sobre 5

Joyous prints and fabrics!

DL clothes always fill me with joy: the colours and the style, I really resonate with. I used to be a flower dress type of girl. Now I feel confident enough to wear Leopard print, original motifs and bold colours. I always get complimented whenever I’m wearing anything DL. I find the clothes are well constructed and I always feel polished but trendy.

The orders always arrive in a timely manner and their customer service is amazing and very responsive!

31 de agosto de 2023
Opinión espontánea
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Respuesta de Dancing Leopard

Hi Nella,

We love that you now feel confident in Leopard and bold prints!

To hear that our clothes fill you with joy and you always receive compliments is the most heartwarming review we could ever wish for!

Thank you for your custom and support.

Kind Regards,
The Dancing Leopard Team


Valorada con 1 estrellas sobre 5

Dreadful service

Dreadful service! I first ordered a month ago, a week or so later I receive an email saying thank you for my return and they will process my refund shortly. I never received the items to begin with. When I followed up, I was told by the Dancing Leopard team it was my fault for entering the wrong address.

I place a second order about 2 weeks ago, selecting the more expensive courier, hoping my order will be delivered. Next thing I know, I am bombarded with email asking me to pay customs. There was absolutely no communication from the Dancing Leopard team that I had to pay this. I have tried paying it on several occasions, to no success. I have notified Aramex locally and the Dancing Leopard team. Neither have been able to resolve the issue and now the Dancing Leopard team has gone entirely silent. I have been BEGGING them to resolve the matter or issue a refund. I even reached out to the owner for help, but I am not sure she will even care much to be honest. Hopefully I get my order or my money back. I’m not entirely sure what to do if I don’t? Getting legal involved probably won’t make sense, hopefully I can rely on some sort of consumer rights act.

In summary, DO NOT ORDER FROM HERE!

25 de agosto de 2023
Opinión espontánea
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Respuesta de Dancing Leopard

Hi Marle,

We are sorry to read your review.

We respond to all emails in chronological order. Every time you emailed us without allowing time for us to respond your queries went to the bottom of our inbox meaning a longer response time.

Royal Mail was unable to deliver the item due to an incomplete address, unfortunately, this was out of our control. Following the points you've raised we now give the customer the option to provide a correct address so that we can re-ship the order on request.

We are sorry that you experienced further issues with paying the customs charge, we raised this via DPD multiple times and confirmed that we were happy to refund you which was actioned accordingly.

We do specify that custom charges may apply in our help section via our website, however, we have taken on board your feedback and are in the process of making this more clear to our customers.

We responded to all of your emails and assisted you throughout, however, please bear in mind that our customer service team do not tolerate inappropriate behaviour, I hope you understand.

Thank you,
The Dancing Leopard Team.

Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service, great communication. Really pleased with how my query was dealt with and the promptness - thank you

24 de agosto de 2023
Opinión espontánea
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Respuesta de Dancing Leopard

Hi Consumer 1,

Thank you for your review, we are pleased to hear that you were happy with the customer service received.

Thank you for your custom and support,

Kind Regards,
The Dancing Leopard Team

Valorada con 5 estrellas sobre 5

Fabulous Customer Service

This is my first time ordering from the website. Unfortunately there was a hiccup when my delivery details defaulted to an alternative address - I contacted Customer Services and as it was a Sunday thought I'd have to wait until the next working day for a response. Wrong!! Mary got back in touch and was brilliant! She reassured me and sorted it out, the dress arrived promptly (to the right address!) and is gorgeous. Fabulous from start to finish - thank you Team DL!

20 de agosto de 2023
Opinión espontánea
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Respuesta de Dancing Leopard

Hi Kathryn,

Thank you for your fabulous review!

We are happy to hear that your dress is gorgeous and the service received was fabulous from start to finish!

Thank you so much for your support.

Kind Regards,
The Dancing Leopard Team

Valorada con 5 estrellas sobre 5

Great quality & service

I regularly order from Dancing Leopard and love the quality and unique style they offer. I needed to use customer service for the first time the other day. Mary & Victoria were incredibly helpful and answered everything promptly and nothing was too much trouble. Thank you, I will be back!

18 de agosto de 2023
Opinión espontánea
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Respuesta de Dancing Leopard

Hi Anna,

Thank you for taking the time to write such a kind review.

We thank you for your continued support and custom.

Kind Regards,
The Dancing Leopard Team




Valorada con 5 estrellas sobre 5

Jagger dress

I love dancing leopard dresses. Unfortunately this time there was a sizing fault with the dress I received. I got intouch with customer services and they were more than helpful. They put in the extra time and effort to sort the problem. Thanks to Victoria and Mary. They were extremely helpful. 5 stars from me. I will definitely buy from Dancing Leopard again

20 de agosto de 2023
Opinión espontánea
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Respuesta de Dancing Leopard

Hi Sinead,

Thank you for sharing your 5-star review.

We are happy to hear that our customer support team were able to change a negative experience into a positive one!

We thank you for your support and custom.

Kind Regards,
The Dancing Leopard Team

Valorada con 5 estrellas sobre 5

Beautiful dress

Beautiful dress, easy to wear and easy care-Bamboo blue. Customer service handled a small query very quickly.

18 de agosto de 2023
Opinión espontánea
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Respuesta de Dancing Leopard

Hi Loosmum, thank you for sharing your 5* review.

It makes us so happy to hear such lovely feedback regarding your purchase and the service you received.

Kind Regards,
The Dancing Leopard Team x



Valorada con 5 estrellas sobre 5

Great quality and fantastic customer service

I'm really impressed by the quality of the swimwear I purchased. As well, the colour, fit and fit are on point. I ordered the incorrect items when I was rushing, I emailed the customer service and they swapped it round for me with no hassle, super helpful service. I'm definitely going to be getting more from here!

17 de agosto de 2023
Opinión espontánea
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Respuesta de Dancing Leopard

Hi Chloe, thank you or leaving us a 5 star review.

We are thrilled to hear that you are impressed with the quality of your new swimwear and service received.

This is what we strive for so it is great to hear!

Kind Regards,
The Dancing Leopard Team

Valorada con 5 estrellas sobre 5

Great service

Victoria from customer services came back promptly with an immediate solution to an issue that was my doing.

Great service thank you

17 de agosto de 2023
Opinión espontánea
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Respuesta de Dancing Leopard

Hi Shane, thank you so much for taking the time to leave us a review.

We are happy to hear that Victoria was able to resolve your issue and we thank you for your custom and support.

Kind Regards,
The Dancing Leopard Team x

Valorada con 5 estrellas sobre 5

Customer service is fantastic.

Customer service is fantastic.
Recently purchased a dress in the wrong size and didn’t realise till the e-mail came through.
I emailed the company straight away to see if it could be changed, as was needed for a wedding doo asap!
Unfortunately it was already out to be shipped but Victoria from the team upgraded my next postage to ensure the replacement arrived on time.

So helpful and friendly! The dress that did arrive was just what I wanted, so this extra bit of help was great and stopped me from stressing so much!

Many thanks !

13 de agosto de 2023
Opinión espontánea
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Respuesta de Dancing Leopard

Hi Mary,

Thank you for sharing such a wonderful review, we are thrilled to hear that everything worked out in time for wedding!

It sounds like our wonderful Victoria saved the day!

Kind Regards,
The Dancing Leopard team x



Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service from Victoria, when I had a problem with my PP payment going through in time for next day delivery. She quickly sorted cancelling and reordering with a different payment method and my items arrived on time. Dancing Leopard have a great choice of bright, cheerful and stylish clothing at very reasonable prices

10 de agosto de 2023
Opinión espontánea
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Respuesta de Dancing Leopard

Hi OT Mair, thank you for taking the time to share such a lovely review!

We are so pleased to hear that Victoria was able to assist you promptly and we love hearing such cheerful feedback about our clothing!

Kind Regards,
The Dancing Leopard Team

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