I had an issue with my bangle of my own doing. The Daniella Draper team were very sympathetic to my problem. Came up with a great solution and ended up having several great products from one issue. Gr... Ver más
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Consulta las opiniones de los clientes
I have a few pieces of jewellery from DD and have always found the staff really helpful and polite. I popped in this morning to exchange a damaged earring with no problem at all. Many thanks to Shanno... Ver más
Victoria , Sarah and Shannon are so friendly and welcoming. Whatever you are looking for they are right there to help you. It is not awkward to talk to these workers they are funny and respectful .... Ver más
Whether browsing or buying - I love the experience of these stores. Staff are so helpful, stores are elegant and the jewellery is unique and stylish. I left it late to buy a gift but was so impressed... Ver más
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Información sobre la empresa
Sobre Daniella Draper
Escrito por la empresa
Multi-award winning, British jewellery designer Daniella Draper graduated with a degree in Jewellery Design from Central St. Martins in 2009 and returned to her home roots of Lincolnshire to start her business. Inspired by nature, history, travel and romance, Daniella makes high quality pieces to stand the test of time, creating future heirlooms for now and generations to come.
An independent family-run business with six standalone stores in the UK, including Cleethorpes, Lincoln, Beverley, Grimsby, Leeds and Windermere. All pieces are handcrafted in England using recycled silver or gold, and ethically sourced gemstones. The luxury jewellery brand has been certified by Positive Luxury as a brand to trust “meeting the highest standards of verified innovation and environment performance.Información de contacto
Daniella Draper E/17 The Enterprise Village, Prince Albert Gardens, DN31 3AT, Grimsby, Reino Unido
- 01472 351341
- customerservice@danielladraper.com
- danielladraper.com
5,0
Excelente
999 opiniones
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Great Customer Service
Lovely, helpful staff. I was kept informed throughout the process and notified when my order was ready.
17 de febrero de 2026
Respuesta de Daniella Draper
Hi Dawn,
Thank you so much for your lovely 5-star review!
We’re so pleased to hear that you found our team helpful and that you felt well informed throughout the process. It’s wonderful to know this made a difference to your experience.
We truly appreciate your kind words and look forward to welcoming you back again soon.
Kind regards,
Team DD X
Daniella Draper were very helpful when…
Daniella Draper were very helpful when there was help needed for my purchase and will resolve most issues promptly
17 de febrero de 2026
Respuesta de Daniella Draper
Hi there,
Thank you so much for your wonderful 5-star review!
We’re so pleased to hear that our team were able to help with your purchase and resolve any issues promptly. Providing helpful, efficient service is something we pride ourselves on, so your feedback truly means a lot to us.
We hope you love your purchase and look forward to welcoming you back soon.
Kind regards,
Team DD X
Respuesta de Daniella Draper
Hi Ruth,
Thank you so much for taking the time to leave such lovely comments about our team, we’re really pleased to hear that!
We’re always striving to improve, so if there’s anything we could have done to make your visit even better, we’d love to hear more! A member of our team has sent you an email, and we’d love to hear your thoughts.
We hope to welcome you back in store again soon.
Kind regards,
Team DD x
The products are well displayed and…
The products are well displayed and your staff are extremely attentive and want to please.
16 de febrero de 2026
Respuesta de Daniella Draper
Hi Pauline, thank you for taking the time to leave us a lovely 5* review, we are so pleased to hear your lovely feedback about the Team. We hope to see you in store again soon! Kind regards, Team DD X
Recently shopped at Daniella Draper for…
Recently shopped at Daniella Draper for a special purchase….there was a slight hiccup with my in store order…however it was dealt with promptly and was resolved with great success.
16 de febrero de 2026
Respuesta de Daniella Draper
Hi Jennifer, thank you for your lovely 5* review. We are so pleased that the store were able to help with your query, we hope you love your order! Kind regards, Team DD X
Gorgeous earrings but expected a proper…
Gorgeous earrings but expected a proper box/case for them having spent well over a thousand pounds on them. A pouch doesn’t really cut it.
16 de febrero de 2026
Respuesta de Daniella Draper
Hi Sam,
Thank you for taking the time to share your feedback. We’re so pleased to hear you love the earrings and hope you enjoyed your visit to our store.
We’re sorry to hear the presentation didn’t meet your expectations. We always want every detail of your experience to feel special. Our customer service team has tried to contact you and would love the opportunity to discuss this further.
Kind regards,
Team DD
First time ear piercing for my nervous…
First time ear piercing for my nervous 13-yo daughter. Ella was fantastic. Welcoming, knowledgeable, put her at ease. An all round lovely experience.
28 de febrero de 2026
Opinión espontánea
Respuesta de Daniella Draper
Hi Claire, thank you for your 5* review! We are so pleased to hear you and your daughter had a great ear piercing experience. We hope to welcome you in store again in the near future to choose your next DD earrings! Kind regards, Team DD x
Amazing service
Amazing service! I’d placed an order and wanted to make an alteration to the engraving on this- I phoned customer services and was very impressed with the service I received. I updated my order and was made to feel like it was no problem at all and that I was a valued customer. I have quite a few DD pieces - I love every single one of them and they all mean so much to me.
25 de febrero de 2026
Opinión espontánea
Respuesta de Daniella Draper
Hi Gill, thank you so much for taking the time to leave us a 5* review. We are so pleased the Customer Service Team were able to help with your request. We hope you love your order and look forward to seeing you shop with us again soon! Kind regards, Team DD X
Silver zodiac ring & Gaeia silver elephant
Love the designs & quality of my items.
The staff are friendly & helpful too!
30 de enero de 2026
Respuesta de Daniella Draper
Hi Siena, thank you for your 5* review! We are so pleased to hear you are happy with your ring and Elephant Keepsake. Kind regards, Team DD x
Respuesta de Daniella Draper
Hi Kate, thank you for your 5* review! Kind regards, Team DD x
Respuesta de Daniella Draper
Hi there, thank you for your 5* review! Kind regards, Team DD x
Really helpful
Really helpful, able to answer all my questions and gave brilliant suggestions. I changed my mind once home about the stamping. I contacted the customer service team who amended my request no problem. Great service and customer service. Well done!
20 de febrero de 2026
Opinión espontánea
Respuesta de Daniella Draper
Hi Sharon, thank you for your 5* review! We are so pleased our customer service team were able to help you with your request and you are happy with your order! If we can assist with anything in the future, please do not hesitate to contact us. Kind regards, Team DD x
great service
So smooth and the lady on the end of the enquiries phone was brilliant. I needed my item fairly quick and she sorted this with me to ensure I had it within 2 days!
30 de enero de 2026
Respuesta de Daniella Draper
Hi there, thank you for your 5* review! We are so pleased you received your order quickly and were happy with the customer service received. Kind regards, Team DD x
A very happy customer
I have purchased jewelery for various members of my family ever since i walked into the shop in Lincoln when it first opened over ten years ago and have never once been disappointed with anything.
The quality is first class and the service online is quick and reliable and every shop i have been the staff have been really helpful.
I would certainly recommend Daniella Draper to anyone.
28 de enero de 2026
Respuesta de Daniella Draper
Hi Richie, thank you for your 5* review! We are so pleased you are always happy with your DD pieces and the service received each time you visit DD Lincoln. Thank you for always supporting us over the years and we hope to welcome you in store again in the near future! Kind regards, Team DD x
Respuesta de Daniella Draper
Hi Joanne, thank you for your 5* review, we are pleased to hear you are happy with both the service received and the quality of our products! Kind regards, Team DD x
Fabulous experience
Wow, what a lovely experience my freind and myself had at Danielle Draper Lincoln, Alex was assisting us of whom was so lovely….and very patient!!! A really pleasant experience we will definitely make another visit! Heidi x
13 de febrero de 2026
Opinión espontánea
Respuesta de Daniella Draper
Hi Heidi, thank you for your 5* review! We are so pleased you had an enjoyable experience in our Lincoln store. We hope to welcome you in store again in the near future! Kind regards, Team DD x
Outstanding Service from Start to Finish
Great experience with my necklace remake! The team was very prompt and communicative throughout the whole process. I’m so happy with the result.
25 de enero de 2026
Respuesta de Daniella Draper
Hi there, thank you for your 5* review! We are so pleased you were happy with your necklace and the communication throughout the whole process. We hope to hear from you again in the near future! Kind regards, Team DD x
Ear piercing.
Just had an ear piercing in Windermere.
Done straight away, absolutely painless.
Lovely ladies and shop. Excellent service.
16 de febrero de 2026
Opinión espontánea
Respuesta de Daniella Draper
Hi Julie, thank you so much for your 5* review! We are so pleased to hear you had a great ear piercing experience and we hope to welcome you into DD Windermere again in the near future to choose your next set of DD earrings! Kind regards, Team DD x
Always great customer service & always…
Always great customer service & always a beautiful product
30 de enero de 2026
Respuesta de Daniella Draper
Hi Nicola, thank you so much for your 5* review! Kind regards, Team DD x
I just love Daniella Draper jewellery
I just love Daniella Draper jewellery. I always try to buy a piece every month. It goes with everything and I can’t wait to purchase something new.
30 de enero de 2026
Respuesta de Daniella Draper
Hi Lyn, thank you for your 5* review! We are so pleased to hear you are always happy with your DD jewellery! We hope to hear from you again in the near future to help choose your next DD piece. Kind regards, Team DD x
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