I have just received my newest piece which is a stunning stone encrusted gold cross. As always the customer service was excellent, my parcel was beautifully packaged & arrived quickly given it wa... Ver más
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Consulta las opiniones de los clientes
My favourite shop not just for the most gorgeous jewellery but the wonderful service … the ladies have to have a shout out for always going above and beyond and are always so friendly.. Sarah Vicky an... Ver más
I have a few pieces of jewellery from DD and have always found the staff really helpful and polite. I popped in this morning to exchange a damaged earring with no problem at all. Many thanks to Shanno... Ver más
I had an issue with my bangle of my own doing. The Daniella Draper team were very sympathetic to my problem. Came up with a great solution and ended up having several great products from one issue. Gr... Ver más
Información sobre la empresa
Sobre Daniella Draper
Escrito por la empresa
Multi-award winning, British jewellery designer Daniella Draper graduated with a degree in Jewellery Design from Central St. Martins in 2009 and returned to her home roots of Lincolnshire to start her business. Inspired by nature, history, travel and romance, Daniella makes high quality pieces to stand the test of time, creating future heirlooms for now and generations to come.
An independent family-run business with six standalone stores in the UK, including Cleethorpes, Lincoln, Beverley, Grimsby, Leeds and Windermere. All pieces are handcrafted in England using recycled silver or gold, and ethically sourced gemstones. The luxury jewellery brand has been certified by Positive Luxury as a brand to trust “meeting the highest standards of verified innovation and environment performance.Información de contacto
Daniella Draper E/17 The Enterprise Village, Prince Albert Gardens, DN31 3AT, Grimsby, Reino Unido
- 01472 351341
- customerservice@danielladraper.com
- danielladraper.com
5,0
Excelente
1 mil opiniones
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Always great customer service & always…
Always great customer service & always a beautiful product
30 de enero de 2026
Respuesta de Daniella Draper
Hi Nicola, thank you so much for your 5* review! Kind regards, Team DD x
I just love Daniella Draper jewellery
I just love Daniella Draper jewellery. I always try to buy a piece every month. It goes with everything and I can’t wait to purchase something new.
30 de enero de 2026
Respuesta de Daniella Draper
Hi Lyn, thank you for your 5* review! We are so pleased to hear you are always happy with your DD jewellery! We hope to hear from you again in the near future to help choose your next DD piece. Kind regards, Team DD x
Excellent customer service
Excellent customer service, especially Jo Hill at the workshop in Grimsby. Thanks Jo. Excellent quality jewellery.
8 de enero de 2026
Respuesta de Daniella Draper
Hi there, thank you for your 5* review! We are so pleased to hear you are happy with the customer service received by Jo. We hope to hear from you again soon! Kind regards, Team DD x
Excellent customer service
Excellent customer service
Good product knowledge
Prompt bespoke order
Unique & high quality jewellery
29 de enero de 2026
Respuesta de Daniella Draper
Hi Diane, thank you for your 5* review! We are so pleased you are happy with our teams product knowledge, our customer service and the jewellery itself. If there is anything we can assist with in the future, please do not hesitate to contact us. Kind regards, Team DD x
Respuesta de Daniella Draper
Hi Anna, thank you for your 5* review! Kind regards, Team DD x
Respuesta de Daniella Draper
Hi Anne, thank you for your 5* review for our Leeds team! Kind regards, Team DD x
The ladies were so friendly and…
The ladies were so friendly and helpful. A lovely experience and would highly recommend going there.
2 de febrero de 2026
Respuesta de Daniella Draper
Hi Kathleen, thank you for your lovely 5* review. We are so pleased to hear you are happy with your experience in our Grimsby store. We hope to see you shop with us again soon! Kind regards, Team DD X
Professional
Professional, knowledgeable staff advised me , my wife was delighted with the choice , thank you
28 de enero de 2026
Respuesta de Daniella Draper
Hi Nick, thank you for your lovely 5* review. We are so pleased to hear the Beverley team were able to help you find the perfect piece and that she was happy with her gift. We look forward to seeing you both in store again soon! Kind regards, Team DD X
Respuesta de Daniella Draper
Hi there, thank you for taking the time to leave us a lovely 5* review. We are so pleased to hear you are happy with the item you purchased and hope to see you shop with us again soon! Kind regards, Team DD X
Really lovely staff
Really lovely staff. Very helpful. I have purchased several items and absolutely love them. DD is all I wear.
27 de enero de 2026
Respuesta de Daniella Draper
Hi Belinda, thank you for your lovely 5* review. We are so pleased to hear you are happy with your DD pieces and we look forward to seeing you shop with us again soon! Kind regards, Team DD X
Cleethorpes store
I went to the Cleethorpes store to purchase a bangle / cuff . The two assistants in the store were so lovely and helpful . I did not feel rushed or pressured to make a purchase , I made a choice of cuff and one if the assistants helped me to decide what font to use for the engraving. I also purchased a ring ! Again no pressure just a lovely experience with lovely ladies . I shall definitely be shopping there again 🩷
27 de enero de 2026
Respuesta de Daniella Draper
Hi Elle, thank you for taking the time to leave us a lovely 5* review. We are so pleased to hear the team were able to help with your enquiry and we look forward to seeing you in store again soon! Kind regards, Team DD X
Beautiful jewellery and lovely
Beautiful jewellery and lovely, helpful staff
5 de enero de 2026
Opinión espontánea
Respuesta de Daniella Draper
Hi Carol, thank you for your lovely feedback! We are so pleased to hear you were happy with your new items and enjoyed your visit to store! We look forward to seeing you shop with us again soon. Kind regards, Team DD X
Necklace with engraved charm
The shop is beautiful and the staff are very friendly helpful and efficient.
I had some engraving done which wasn’t quite to my liking. They sent it back to their workshop and now it is lovely.
Excellent service
26 de enero de 2026
Respuesta de Daniella Draper
Hi Valerie, thank you for your lovely feedback! We are so pleased to hear you are happy with your order and the team were able to help you to resolve this. We look forward to seeing you shop with us again soon! Kind regards, Team DD X
The Beverley team were extremely…
The Beverley team were extremely helpful in assisting me choose my 50th birthday gift! Huge thanks x
8 de febrero de 2026
Opinión espontánea
Respuesta de Daniella Draper
Hi Heather, thank you for your lovely 5* review. The Beverley Team will be so pleased to hear this, we hope you enjoy wearing your new piece and we look forward to seeing you in store again soon! Kind regards, Team DD X
Fantastic customer service as always
Fantastic customer service as always. Hugely personable, responsive, and unbelievably quick resolution to my query.
6 de febrero de 2026
Opinión espontánea
Respuesta de Daniella Draper
Hi there, thank you for your 5* review. Customer service is so important to us so it's great to hear you were pleased with your experience shopping with us. Kind regards, Team DD X
Amazing service and product
Amazing service. I left it a little late to order a personalised product so I called the workshop as per mention on website. Was assured item would arrive within stated timescale, it actually came two days earlier. Brilliant, friendly service and my GF absolutely loved her present.
12 de enero de 2026
Opinión espontánea
Respuesta de Daniella Draper
HI Neil, thank you for your lovely feedback! We are so pleased to hear that we were able to get your gift to you in time! We hope your girlfriend enjoys wearing it and we hope to see you both shop with us again soon! Kind regards, Team DD X
Superb
Completely love these peices of jewellery
Smooth and tactile both my student daughter and I have many items we wear every single day
I especially love the large treasure rings where the stones seem to float in liquid gold or silver
Lovely friendly staff also who do all they can to please
Highly highly recommended- they have given me a new zest for jewellery.
4 de febrero de 2026
Opinión espontánea
Respuesta de Daniella Draper
Hi there, thank you for your lovely review! We are so pleased to hear both you and your daughter love your DD pieces! We hope to see you shop with us again soon! Kind regards, Team DD X
Clamp dents in small id bracelet
I have the small id bracelet, it is very lovely but I would prefer it without the clamp dents. For £650 I expected better.
29 de enero de 2026
Opinión espontánea
Respuesta de Daniella Draper
Hi Sarah,
Thank you for your feedback, and we’re so pleased to hear that you like your ID bracelet!
The markings you’ve mentioned are an intentional part of Daniella’s signature aesthetic and reflect the handcrafted nature of each piece, celebrating the individuality and character of our jewellery.
We completely understand that this may not be to everyone’s personal taste, and we truly appreciate you sharing your thoughts. We are very keen to resolve this for you, our Customer Service team have been in touch this morning. We look forward to hearing back from you.
Kind regards, Team DD x
Mountebanks
Sent me a product that looked nothing like the image online. When I emailed them to get a refund they ignored me and photoshopped the photo on the website.
27 de enero de 2026
Opinión espontánea
Respuesta de Daniella Draper
Hi there, thank you for sharing your feedback!
We’re very sorry that your experience with us didn’t meet the standard we strive to provide.
Unfortunately, a technical issue meant your earlier emails weren’t delivered to our team as intended, which delayed our response. We completely understand how disappointing this must have been, and this has now been addressed internally.
With regard to the product imagery, our images were updated to reflect a change in hallmark placement on a recent batch of rings, ensuring our website remains as accurate and transparent as possible.
As soon as we were able to speak with you directly, your refund was processed straight away. We truly value every customer and appreciate you bringing this to our attention, as it allows us to continually improve. I apologise again for the inconvenience caused. Kind regards, Team DD x
Great customer service
5 de enero de 2026
Opinión espontánea
Respuesta de Daniella Draper
Hi Merle, thank you for your lovely feedback, we are so pleased to hear you were happy with the customer service received, we hope to see you shop with us again soon! Kind regards, Team DD X
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