I have just topped up my second loan with this company, and I cannot fault them. From start to finish everything is clear, communication is quick and helpful (extra credit to a lady named Lorna, alway... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I applied for a loan in the morning with Derbyshire Community Bank as I needed medical assistance and could not get any support from family or friends. By the afternoon with tears in my eyes of th... Ver más
La empresa ha respondido
The people make the company in this case! The communication is prompt from the first point of calling them to the end of the process. They are efficient, professional and understanding, but also respo... Ver más
I rarely go to the extent of having to leave a review but my experience with Derbyshire community bank has been shocking and want to warn other customers before using them. They have no will or de... Ver más
Información sobre la empresa
Escrito por la empresa
Savings and loans for anyone living or working in Derbyshire and Derby City. Erewash Credit Union Ltd t/as Derbyshire Community Bank is a community focussed financial co-operative providing regular savings and affordable loans. FSCS protected
Información de contacto
Cubo, Victoria Street, DE1 1EQ, Derby, Reino Unido
- 01332348144
- info@dcbank.org.uk
- dcbank.org.uk
3,9
Muy bueno
97 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Lovely helpfull
7 de diciembre de 2023
Opinión espontánea
Respuesta de Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
Always great service
I have been using this service for over 10 years now and the customer service and help provided couldn’t be any better. Always my go to place for loans and savings. Easy to fill the it the application and is Quick with the application process.
7 de diciembre de 2023
Opinión espontánea
Respuesta de Derbyshire Community Bank
Hi Katie,
We're so happy to hear this, we really appreciate you kind words!
DCB Team
I have really bad credit so in times of…
I have really bad credit so in times of need I have struggled to get a loan anywhere.
This has been absolutely amazing for me and so quick with processing and responding to any queries!
6 de diciembre de 2023
Opinión espontánea
Respuesta de Derbyshire Community Bank
Hi Niamh,
We're so happy to hear this, we really appreciate you kind words & we are over the moon that we have helped you through hard times :)
DCB Team
Very quick response have been with…
Very quick response have been with them for 10 years and never had a problem with them
27 de noviembre de 2023
Opinión espontánea
Respuesta de Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
A very happy customer
I've been with dcb for quite a few years now the online forms are really easy to use and you get a fast response,the staff are really helpful as well,without dcb me and my children couldn't have Christmas so thank you so much dcb keep up the brilliant work
17 de noviembre de 2023
Opinión espontánea
Respuesta de Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
Great company
Great company, easy to apply, great communication
17 de noviembre de 2023
Opinión espontánea
Respuesta de Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
Easy application process very fast response
Easy application lovely process the whole way through , fast responses , was so convenient and easy for me
17 de noviembre de 2023
Opinión espontánea
Respuesta de Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
Happy customer
I have used DCB several times, couldn’t be an easier process
16 de noviembre de 2023
Opinión espontánea
Respuesta de Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
Respuesta de Derbyshire Community Bank
Thank you so much for the positive review! We really appreciate it.
Very quick to get back to you
Very quick to get back to you. Would recommend that you give it a go
10 de noviembre de 2023
Opinión espontánea
Respuesta de Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
Easy application process
Easy application process, fairly bad credit history and they gave me a chance, good rates too
3 de noviembre de 2023
Opinión espontánea
Respuesta de Derbyshire Community Bank
Thank you so much for the five star review! We hope that we are able to help improve credit scores.
Respuesta de Derbyshire Community Bank
Thank you so much for the five star review! We really appreciate it.
Excellent service
I have been a member for a few years now and I can honestly say that it's brilliant being a member they are very quick efficient and helpful and friendly, I've never looked back.
26 de octubre de 2023
Opinión espontánea
Respuesta de Derbyshire Community Bank
Hi Sarah, we are so happy to hear these comments, we'll keep up the good work! :)
Been with dcb over 2 years now the…
Been with dcb over 2 years now the staff are all amazing and very helpful, the online forms are easy to complete and get a reply in 1 to 2 days I would most definitely recommend
20 de octubre de 2023
Opinión espontánea
Respuesta de Derbyshire Community Bank
We're glad you have had a great experience over the two years you have spent with us, thank you for taking the time to review us
DCB Team
Brilliant I’ve been with this bank for…
Brilliant I’ve been with this bank for years when my son was a baby his 20 years now. Thank you so much
10 de octubre de 2023
Opinión espontánea
Respuesta de Derbyshire Community Bank
We're glad you have had a great experience over the years you have spent with us, thank you for taking the time to review us
DCB Team
Brilliant
Always helpful and easy to do on line,never had any trouble and works never go anywhere else,and I also know if I needed help they are only on the other end of the phone
4 de octubre de 2023
Opinión espontánea
Complete customer focus and satisfaction
4 de octubre de 2023
Opinión espontánea
This company is 100% relieved and…
This company is 100% relieved and helpful
25 de septiembre de 2023
Opinión espontánea
So happy with the service I've received…
So happy with the service I've received today getting the loan will really support and help me for the better thanks so much I'm one happy customer. Will definitely be a loyal client!
13 de septiembre de 2023
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.