I have just topped up my second loan with this company, and I cannot fault them. From start to finish everything is clear, communication is quick and helpful (extra credit to a lady named Lorna, alway... Ver más
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Consulta las opiniones de los clientes
I applied for a loan in the morning with Derbyshire Community Bank as I needed medical assistance and could not get any support from family or friends. By the afternoon with tears in my eyes of th... Ver más
La empresa ha respondido
The people make the company in this case! The communication is prompt from the first point of calling them to the end of the process. They are efficient, professional and understanding, but also respo... Ver más
I rarely go to the extent of having to leave a review but my experience with Derbyshire community bank has been shocking and want to warn other customers before using them. They have no will or de... Ver más
Información sobre la empresa
Escrito por la empresa
Savings and loans for anyone living or working in Derbyshire and Derby City. Erewash Credit Union Ltd t/as Derbyshire Community Bank is a community focussed financial co-operative providing regular savings and affordable loans. FSCS protected
Información de contacto
Cubo, Victoria Street, DE1 1EQ, Derby, Reino Unido
- 01332348144
- info@dcbank.org.uk
- dcbank.org.uk
3,9
Muy bueno
97 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Helpful staff
Helpful staff. Fast & efficient with clear & straightforward terms!
12 de abril de 2023
Opinión espontánea
Really help full and understanding…
Really help full and understanding throughout my years with them really fast turn round on loans
6 de abril de 2023
Opinión espontánea
Long term saver
I have been a saver with DCB for over ten years. In that time DCB have moved their banking online and it is now a professional looking app which is easy and simple to withdraw funds.
I am proud to be a member of DCB as it means my savings are safe and benefit my local community.
Would highly recommend
28 de marzo de 2023
Opinión espontánea
I rarely go to the extent of having to…
I rarely go to the extent of having to leave a review but my experience with Derbyshire community bank has been shocking and want to warn other customers before using them.
They have no will or desire to look after their customers and people should really think twice before taking out any loans with these.
They are so irresponsible when lending you money which you wouldn’t think for being a local business and I would stay well away.
It takes a lot for me to leave a bad review like this but my whole experience of the service and the customer service I have received has been disgusting!
17 de enero de 2023
Opinión espontánea
The people make the company in this…
The people make the company in this case! The communication is prompt from the first point of calling them to the end of the process. They are efficient, professional and understanding, but also responsible and thorough. I used it twice so far but will again if needed and would recommend it to anyone. The agent who dealt with my case was called Lorna and I can not describe just how efficient and pleasant she was. Definitely a company to be trusted!
30 de diciembre de 2022
Opinión espontánea
This organisation has helped me on many…
This organisation has helped me on many occasion when I had no other option. Always lends responsibly, staff always answer any queries. No judgement, just a really great service.
Thank you!
19 de diciembre de 2022
Opinión espontánea
Respuesta de Derbyshire Community Bank
Hi Jo,
Thank you ever so much for your kind words, we really appreciate it. Would it be possible for you to send this review over via email too? Our email is socialmedia@dcbank.org.uk
Kind Regards
DCB Team
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