Cin7 Core  Opiniones 

Really appreciated Derika's help with some issues we were facing. Very helpful.

Shuaib always goes the extra mile helping us iron out issues relating to our business model. He has been exemplary and professional .... please don't ever leave!

We had an issue with our subscription, after logging a call, I had a quick reply and Hitanshu Suthar set up a quick zoom call to guide me through the process to resolve matters. Very quick and efficient. Thanks Sarah

Quick and helpful, great service from Phil

Afras was extremely knowledgeable and helpful!! He was efficient and speedy in providing support as well!

I've attempted to contact the customer service team multiple times, but unfortunately my issues remain unresolved. Even after being directed to technical support, the response time was significantly delayed. It’s been quite difficult to get in touch with the appropriate team

Great value for a growing company. This product has scalable options and the support is always available to resolve any issues. They have always been adaptable to ensure we fix any issues we have

The WMS app is the worst software I've ever encountered.

The browser application is okay. The WMS app is absolute garbage. We've had multiple issues. We have 5 different bugs with tickets still open after multiple months.

Beware.

Derika took the time to properly understand the issues we were experiencing and was able to provide us a solution in a timely manner.

This software & service really is the all in one go to. The onboarding & training program was well paced to not overwhelm as the initial setup can be daunting at the start. My assigned Onboarding Specialist Dawn Martenstyne was thorough & consistent on keeping on-top of the whole process along side, Cin7 is a huge step up from our previous inventory control system.

Suhail Azeez was excellent in solving our issues, his attention to detail and follow up skills were outstanding!

Muditha, Is sooooo Wonderful!!! She was patient and put up with my frustrated attitude!!!! Thank you! Thank you!

Santhushni Ellepola has spent a lot of time and patiently explaining and help us with CIN 7 Core's usage. The response time is also fast. Great experience with the support team!

Isuru Perera was infinitely patient and super helpful with tweaking a document template to achieve what we were after.

We are looking at ways to automate the accounts receivable process.
Communication can often be tricky as it's via a ticket versus verbal and we have to negotiate a time difference as well.
Umang did some testing, and to help me understand the process, provided a video showing what he did.
I've now set up testing and am getting invoice reminder sent to me for now, once testing is complete the plan is to email selected customers directly, an if required the sales rep so they can escalate with a phone call

Phil was extremely helpful and demonstrated great patience as we worked through a variety of options to address my needs. Definitely would recommend this service.

I've been using CIN7 Core for 8+ years, and I learned more out of 1 support session with Mark than I have in 8 years of ongoing support. His knowledge about system optimisation was thorough, and he took the time to investigate a challenge we were having at length. Please continue to offer support in this format as it was a great help for a longtime user.

Had a good interaction with the help desk responding to my question quickly and efficiently resolving my issue. Thanks Suhail