DECIBEL *soundproofing & acoustics*  Opiniones 73

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I used DECIBEL products to soundproof a bedroom from neighbour noise. After explaining my situation, I received an offer with several options within a few hours. Throughout the whole process, from the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought Vibro-Ep Red for my hi-end speakers. I compare with my Isoacoustics Gaia III and it have the same influence. Because of the price which is a quarter from Gaia III, I highly recommend it. Del... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Throughout the years we worked with Decibel on the sound proofing optimisation of several public spaces (offices, restaurants) and on a private residences, as well. On all of them their engineer... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Initially was 3 star because the lack of communication through support email address. No responses to my messages. But then they explained to me that it was an error with the mailbox, message went t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Asesor acústico
  2. Tienda para la reforma del hogar
  3. Tienda de materiales aislantes
  4. Tienda de audio para el hogar

Escrito por la empresa

Customers trust DECIBEL for top-quality soundproofing and acoustic solutions. With exceptional range of products and outstanding customer service, DECIBEEL has built reputation for excellence. DECIBEL's commitment to providing expert advice and guidance ensures that every customer receives the best possible experience. Join the over 30 000 happy clients globally.


Información de contacto


4,6

Excelente

TrustScore: 4.5 sobre 5

73 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Kompetente Beratung | schnelle…

Kompetente Beratung | schnelle Rückmeldung | große Produktpalette
Vielen Dank für die hervorragende Zusammenarbeit!

3 de noviembre de 2023
Opinión espontánea
Logotipo de DECIBEL *soundproofing & acoustics*

Respuesta de DECIBEL *soundproofing & acoustics*

Dear Robert, thank you so much for your review and for your great cooperation and frequent orders. We are so happy that you like our products and service in Austria :)

Valorada con 5 estrellas sobre 5

Our experience with Decibel

Our experience with Decibel has been nothing short of exceptional. From the initial discussions to the final execution, they demonstrated a remarkable level of professionalism and attention to detail. We are delighted to have them as our partners in achieving a soundproof podcast studio, and we wholeheartedly recommend their services to other podcast studios and teams.

Decibel's precision in soundproofing solutions is evident throughout the process. What truly impressed us was their ability to deliver everything on time, despite the tight schedule. Their use of high-quality materials and expert techniques resulted in a studio that meets our every requirement. The installation of their acoustic panels was seamless, and their craftsmanship is truly commendable.

What truly sets Decibel apart is their unwavering commitment to excellence. They listened to our unique needs and tailored their solutions accordingly, ensuring our studio met the highest standards for sound isolation. In working with Decibel, it's clear that they are more than just a soundproof and acoustic provider – they are genuine partners who truly care about the success of your project.

Thank you for everything you did for us and for the professionalism you're putting in your work. We (HackSoft team) are pleased to be working with you and would love to recommend you to everyone who wants to build a new podcast or soundproof studio.

30 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful!

I used DECIBOARD to make our conference room quieter, and it's done wonders. Our meetings are less destructed now because we don't get bothered by noise from outside. Thanks to Diana for the assistance with installation and for answering our thousand questions.

8 de agosto de 2023
Opinión espontánea
Logotipo de DECIBEL *soundproofing & acoustics*

Respuesta de DECIBEL *soundproofing & acoustics*

Wow, thank you very much for your great review! 🤩❤️

Valorada con 1 estrellas sobre 5

Condition

16 panels ordered and not one was received in good condition.
Product is good but the packing and delivery conditions are something that needs addressing.

24 de septiembre de 2023
Logotipo de DECIBEL *soundproofing & acoustics*

Respuesta de DECIBEL *soundproofing & acoustics*

We sincerely apologize for the inconvenience you encountered with your recent order. It's disheartening to hear that they arrived in less-than-perfect condition.

We want to assure you that the panels left our factory in impeccable condition, and we take great care in ensuring the quality of our products. However, it appears that the handling and delivery by the shipping company may have led to the damage.

Our customer support team will get in touch with you and send images of the panels and boxes in your order before they left our factory. We would like to ask for your assistance with further investigating this issue towards the courier. Your feedback is invaluable in helping us improve our processes.

Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to rectify the situation.

Valorada con 5 estrellas sobre 5

An unconventional request, handled with unmatched professionalism

When we started our business, our vision was to create a luxury apartment hotel where our guests can enjoy their stay in piece, serenity and comfort, but most importantly - a quiet apartment. The wonderful people at "Decibel" were the ones who helped turn our vision into reality.
The company offered us a fantastic sound-proofing system that eliminates all noise in the building. We have spent a great many hours discussing and implementing the solutions they offered and all of the people that came to work were incredibly professional in the way they handled our rather unconventional request.
The end product - you can turn up the volume on not one, not two, but three TV sets to the absolute maximum in one living unit and none of the guests in the neighboring units will hear a thing. That is right - none of the noise generated in one room makes it to any of the others around, below, or above it.
Many of our clients have complemented us on how quiet it is in the apartments they have slept in.
What is more, the acoustic panels that have been installed in the entire building are rather aesthetically pleasing. The broad spectrum of colored fabrics offered that cover the panels help integrate them in the interior space and turn them into a subtle touch that complements the overall look of the apartments in our hotel.
It has been a wonderful experience working with "Decibel" and to this day we are thankful for what they did to make our hotel such a peaceful place for our clients to relax in.

12 de octubre de 2022
Opinión espontánea
Logotipo de DECIBEL *soundproofing & acoustics*

Respuesta de DECIBEL *soundproofing & acoustics*

Thank you so much for sharing your incredible experience with us! We're thrilled to have been a part of turning your vision into reality. It's wonderful to hear that our soundproofing system exceeded your expectations and added to the serenity of your luxury apartment hotel. We truly appreciate your kind words and are honoured to have been a part of creating a peaceful retreat for your guests.

Your words serve as a source of inspiration for us to continue delivering excellence in acoustic solutions.

Valorada con 5 estrellas sobre 5

Extremely professional attitude

Extremely professional attitude. Hristo is very helpful and kind.

19 de septiembre de 2023
Opinión espontánea
Logotipo de DECIBEL *soundproofing & acoustics*

Respuesta de DECIBEL *soundproofing & acoustics*

Thank you so much for your kind words! We're delighted to hear about your positive experience with Hristo. If you ever need assistance again, please don't hesitate to reach out.

Valorada con 5 estrellas sobre 5

Excellent

These company is PERFECT! THANKS

9 de febrero de 2023
Opinión espontánea
Logotipo de DECIBEL *soundproofing & acoustics*

Respuesta de DECIBEL *soundproofing & acoustics*

We're grateful for your stellar 5-star review! Your feedback means a lot to us.

Valorada con 5 estrellas sobre 5

I am very satisfied with the delivery…

I am very satisfied with the delivery time and the product. I recommend!

28 de agosto de 2023
Logotipo de DECIBEL *soundproofing & acoustics*

Respuesta de DECIBEL *soundproofing & acoustics*

Thank you so much for your fantastic 5-star review! We're delighted to hear you had such a great experience. If you ever need anything in the future, please don't hesitate to reach out. Your support means a lot to us!

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