Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Helpful guys nearly but not quite resolved transferring some short iPhone video clips to play on a memory stick with holiday photos.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Tim was wonderful. He came to our home to set up our printer. He also installed Everymail and retained our TalkTalk Email address and added a further TalkTalk Email address for my wife and set up a D... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having used DD for some time now I am pleased to report that he has just set up a new system for me with Windows 11. He is always polite and efficient and I am grateful for his patience as I think... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My old SNES console stopped working and I went to DD to see if they could help. They checked my power adapter pack first before opening up the console so as not to risk causing any unnecessary damage.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de reparación de computadoras
  2. Consultor informático

Escrito por la empresa

We provide a unique service when it comes to your computer support and repair needs. Most of the devices we use daily are computers in their own right. Sometimes they break, other times we don't understand them or know how to get the best use from them. Regardless of whether your laptop or desktop computer needs to be repaired, upgraded or just given some TLC we can help. From Windows machines to Apple Macs, from Playstation to Xbox we can diagnose and fix them all. Whilst we give you piece of mind that we are doing everything we can to provide a solution, we offer competitive pricing and a "No fix, No fee" policy.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

68 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Laptop repair

It was one of the best and most efficient experience we have had from a service industry company.we would recommend this company to anybody.

19 de enero de 2026
Logotipo de Decisive Devices

Respuesta de Decisive Devices

What a statement! We really appreciate your comments (as a company), personally it's a pleasure to help out! - Tim

Valorada con 5 estrellas sobre 5

Tim is very a real nice person no,s his…

Tim is very a real nice person no,s his stuff really helpful does not over charge. Very easy to deal with. Very switched on to solve problems. We feel we are luckey to have found him.

22 de enero de 2026
Logotipo de Decisive Devices

Respuesta de Decisive Devices

Thanks Mike! It's a real pleasure to help where needed. Helping other businesses is always fulfilling!

Valorada con 5 estrellas sobre 5

A very responsive local service

A very responsive local service …Tim and his colleague called over and loaded Windows 11 onto my desktop device, doing so quickly and efficiently . Excellent value too .

1 de diciembre de 2025
Logotipo de Decisive Devices

Respuesta de Decisive Devices

Thank you for the review Paul, it's always a pleasure assisting you both!

Valorada con 5 estrellas sobre 5

Very informative

Very pleased with the help I received across a range of topics . Patient and knowledgable .

17 de noviembre de 2025
Logotipo de Decisive Devices

Respuesta de Decisive Devices

Thank you! We are glad we were able to assist you patiently and quickly. We look forward to seeing you again in the future!

Valorada con 5 estrellas sobre 5

Fixed the issue with my SNES console

My old SNES console stopped working and I went to DD to see if they could help. They checked my power adapter pack first before opening up the console so as not to risk causing any unnecessary damage. They found the power pack was no longer producing the right amount of voltage. After suggesting I replace the power pack I did so and it worked! Free advice with care and consideration of people’s belongings. Highly recommend.

4 de septiembre de 2025
Opinión espontánea
Logotipo de Decisive Devices

Respuesta de Decisive Devices

Thanks for the kind review Adam. We're thrilled that we could help and that the new power supply worked!

Valorada con 5 estrellas sobre 5

Tim was wonderful

Tim was wonderful. He came to our home to set up our printer. He also installed Everymail and retained our TalkTalk Email address and added a further TalkTalk Email address for my wife and set up a Direct Debit for Everymail's annual charge. He also set up our HP Printer. In addition he completed our Smart TV setup and our Humax Recording Box setup. We could not ask for more.

19 de agosto de 2025
Logotipo de Decisive Devices

Respuesta de Decisive Devices

Thank you Stephen, it was a pleasure meeting you and your wife. I'm glad to have been able to assist you both!

Valorada con 5 estrellas sobre 5

Excellent service

Tim is knowledgeable, effective and personable. He resolved my laptop issues efficiently.

18 de agosto de 2025
Opinión espontánea
Logotipo de Decisive Devices

Respuesta de Decisive Devices

Thank you for the review Rowena, it was a pleasure helping you out with your laptop issues. I look forward to seeing you again.

Valorada con 5 estrellas sobre 5

Setting up new Printer

As an older client I struggle when setting up new devices. Tim had my new printer up and running in no time.
He is very genuine and patient and his knowledge is much appreciated.

22 de mayo de 2025
Valorada con 5 estrellas sobre 5

All problems successfully resolved.

A big thank you to Tim for sorting out a number of issues with two desktops, one laptop, and a printer. We had a very busy hour! All the problems were successfully resolved.

6 de mayo de 2025
Logotipo de Decisive Devices

Respuesta de Decisive Devices

Thank you Michael! It was a pleasure to assist you and get all your issues sorted within the hour. I appreciate the kind review.

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, as always - very many thanks
Hazel

8 de mayo de 2025
Logotipo de Decisive Devices

Respuesta de Decisive Devices

A pleasure as always, thanks again for the review!

Valorada con 5 estrellas sobre 5

what a professional Tim was he knows…

what a professional Tim was he knows his way with IT. He saved me from having my personal data from scammers. Highly recommend Tim for any future work

2 de febrero de 2025
Logotipo de Decisive Devices

Respuesta de Decisive Devices

Thanks Ricky, it was such a pleasure being able to assist you in very sensitive circumstances. Take care!

Valorada con 5 estrellas sobre 5

Very helpful

Tim was pleasant, helpful and efficient and he fixed the problem I had without charging too much. I would go to him again.

20 de febrero de 2025
Logotipo de Decisive Devices

Respuesta de Decisive Devices

Thank you for the review Daphne! I'm glad we sorted out your problems efficiently and in a cost effective manner.

Valorada con 5 estrellas sobre 5

☆☆☆☆☆

Very friendly, got everything sorted much quicker than expected. Would recommend, thank you :))

6 de febrero de 2025
Logotipo de Decisive Devices

Respuesta de Decisive Devices

Hi Megan, thank you for the kind review! I was a pleasure repairing your laptop. I'll look forward to helping you in the future :-)

Valorada con 5 estrellas sobre 5

Having used DD for some time now I am…

Having used DD for some time now I am pleased to report that he has just set up a new system for me with Windows 11. He is always polite and efficient and I am grateful for his patience as I think of extra things I need done. I use my PC everyday as I run a community, (closed group) Facebook page with 4.5k members which needs constant attention. I do posters for many people using Publisher and monthly Newsletters for WI, Garden Club etc., so although not a business my PC is a necessary part of my life, so their efficient professional support is greatly appreciated.

11 de febrero de 2025
Opinión espontánea
Logotipo de Decisive Devices

Respuesta de Decisive Devices

Hi Ruth, thank you for the wonderful review. The ongoing challenges you throw our way is always welcomed. You are such an active member of your community so it's a pleasure to provide constant assistance.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más