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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I couldn't be happier with my Murphy bed from Decor and Decor. From start to finish, the whole experience was excellent. The bed looks exactly like it does in the pictures, the quality is fantas... Ver más

Valorada con 1 estrellas sobre 5

The items don't look like the photographs at all. They are always much shinier than the photo depicts. When I inquired about this on the first order they said it was because it was named Satin. On my... Ver más

Valorada con 5 estrellas sobre 5

Fantastic service from start to finish! A special mention to Verc from customer service, who was incredibly helpful — when I was deciding between two models, he kindly arranged for me to see a real pr... Ver más

Valorada con 5 estrellas sobre 5

Excellent company. Good quality kitchen cupboard handles and knobs. Also bought soft close hinges for cabinet doors, look good but not fitted yet, so hopefully they will be fine. Very good price so f... Ver más

Información sobre la empresa

  1. Tienda de hágalo usted mismo
  2. también en la categoría
  3. Ferretería

Escrito por la empresa

'We provide high-end furniture fittings because we believe that small decor changes will make people love their home even more.'


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

360 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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3,5

Todas las opiniones

(360)

12 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Really good selection of door and…

Really good selection of door and drawer handles.
Ordered online, exactly as described and well made.
Delivery was a little slow but it was the free service so to be expected.
I wasn’t in a hurry for the item but would probably pay extra for another delivery option if I needed it quicker.
Very good value for money
.

22 de noviembre de 2022
Valorada con 5 estrellas sobre 5

Stunning product!

I absolutely loved the handles I purchased from you. The buying was swift and simple and they arrived quite quickly. The quality is stunning and they look fabulous.

3 de noviembre de 2022
Valorada con 1 estrellas sobre 5

Missing items, Failure to send me item, poor quality goods. Trading standards contacted

AVOID THIS COMPANY AT ALL COST!
I placed an order over 2 months ago. I have experienced two main issues.

1. The quality is very poor and looks cheap. I ordered the orchid flowers and vase and coffee table books. My orchid plant was faulty but they refused to do anything about it.
2. They forgot to send my vase in my original order. I contacted them and they said they will send it. So I waited.... 2 months later I still have not received my vase. I contacted them and they said contact parcel force. I spoke to parcel force and they confirmed the parcel has been sent to the wrong address. Parcel force advised decorfaure to go and speak to the china local post office and sort this out since it was there mistake.
When I contacted decorfaure they refused to do anything about it. They have taken my money but not delivered the goods.

I have contacted trading standards as this is just appalling customer service. I am now waiting for trading standards to help me get my item.

Do not order from this company, they have poor quality goods and extremely unprofessional and unhelpful customer service team (think there is only one member). They will take your money but not deliver your items. I have read some of the reviews below about missing items and poor customer service and I can now truly understand why customers left those 1 star reviews.

3 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

The handles are good quality but it…

The handles are good quality but it sounds like chaos at the HQ. I returned some unwanted handles - 2 weeks later not heard anything. They denied having received them. I had to dig out proof of postage which showed they had been signed for. Then they admitted they had moved warehouse and their boss was getting married and everything was a mess. They did refund me but the owness was on me to prove it. I also got them to refund my postage.

16 de agosto de 2022

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