After reading an article on face book I checked my CO. Monitor and it was out of date. Searching for a new one, and there are a few, your Defender, in my opinion is really the only one to purchase.... Ver más
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Consulta las opiniones de los clientes
Purchased a Defender Pro-TEC Key Safe. It's a much better built product than the one it replaced (one of those with four spinning dials that apparently are very easily accessible...) Delivery was... Ver más
A friends car was stolen off his drive way, the car was fitted with a keyless entry system so the persons responsible must have had relay unit to boost the keyless signal and take the car. Defender se... Ver más
EDIT Product now received, bo quibble and helpful customer service and response. Thank you for rectifying and resenting my product (stars updated too!) ************ Product not received, af... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de equipos de seguridad
- también en la categoría
- Proveedor de sistemas de seguridad
- Tienda de accesorios de hardware
- Tienda de accesorios para automóviles
- Tienda de alarmas antirrobo
- Tienda de cajas de seguridad y cajas fuertes
Escrito por la empresa
We stock and supply the highest quality range of security products in the UK. We have over 30 years of experience in the crime prevention industry and have translated this expertise into a trusted and seamless retail website that prioritises ease of ordering, excellent customer service and reliable delivery. Allowing you to focus on protecting what’s important.
Información de contacto
Unit 40, Manor Industrial Estate, CH6 5UY, Flint, Reino Unido
- sales@defendersecurityproducts.co.uk
- defendersecurityproducts.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 mes
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exactly as described
exactly as described, quick delivery, glad to be able to purchase a police approved product for such a competitive price
Arrived in the post ok
Excellent product easy to understand…
Excellent product easy to understand instructions, speedy service good price. Very pleased and would recommend.
I purchased a twin set of defender car…
I purchased a twin set of defender car key signal blocking pouches via amazon and they perform exactly as you would expect them to to the extent that my car will not even lock via the button on the door if the key is in the pouch recently I went out and noticed the car sensed the key even though it was in the pouch i contacted defender via email and within 10 minutes I had a reply and the replacement was ordered for me as we were still within the 12month warranty how's that for customer service a lot of other companies should take note and aim to copy them
Unable to install due to wifi…
Unable to install due to wifi restrictions, very disappointed.

Respuesta de Defender Security Products
Sleep Easy
After reading an article on face book I checked my CO. Monitor and it was out of date. Searching for a new one, and there are a few, your Defender, in my opinion is really the only one to purchase. The detection rate is far superior to all I looked at and the low ppm outstripped most if not all. The price, unbeatable. Fitting was a simple affair, payment effortless. My purchase of my Defender couldn't have been easier. Your customer service, just by getting in touch with me tells it's own story.
Regards Tug Wilson
Great
Exactly what I wanted and fast despatch. Great quality products and extremely reasonable price.
Correct items and speedy delivery
Delivered on time.Good price
Faulty safety item, zero empathy, and shocking customer service
I ordered the USB Rechargeable Defender Impact Torch, but it arrived completely defective. While the side indicator bars showed a full charge, the main LED safety torch was completely dead out of the box.When I contacted customer service to exercise my legal right to reject the item under the UK Consumer Rights Act, I was met with generic, copy-pasted scripts. The representative, repeatedly insisted that I needed to "unscrew the base" to remove a battery tab. She completely ignored the photographic evidence I sent proving that this is a factory-sealed, solid USB rechargeable unit with absolutely no openings or battery compartments.Out of desperation for a working personal safety device, I placed a second order with them for a different model. My doctor has explicitly advised me to go for regular evening walks to help ease the severe chronic pain caused by my endometriosis and debilitating sciatica flare-ups. This torch is a vital medical necessity for my peace of mind and personal safety while out walking. The representative was made fully aware of my second order, my severe health conditions, and the fact that standing in long Post Office queues is physically impossible for me. Yet, she showed zero empathy, completely disregarded my customer loyalty, and still demanded a physical return before even considering a refund for a faulty £7.41 item.It is deeply concerning that a company selling personal safety equipment has such appalling customer care, zero empathy for chronic health conditions, and flat-out refuses to read customer messages. I would highly advise looking elsewhere for safety gear.(Order References: #140247 and #140561)

Respuesta de Defender Security Products
Easy company to deal with
Have used this company before and as they gave a quick and competitively priced service I used them again and got the same good service.
Very prompt response to my order
Very prompt response to my order. Good communication keeping me updated. Product excellent and good value for the money
Ordered and delivered no problem.
Ordered and delivered no problem.
Hopefully they work!
Excellent website and delivery despatch time.
Great website and easy to navigate. I found exactly what I was looking for straight away. I appreciated the free delivery after I purchased around the minimum amount needed for this. My items arrived very quickly on the next day and were well packaged and intact. I'm glad I bought directly from the company because I try to support businesses before I resort to buying from Amazon. With this experience I therefore highly recommend and would buy from again. I didn't have a need to contact customer services. I haven't fitted or used the items yet, but I assume there won't be any problems.
Rebuying same product
I have had these defender pouches before & replacing used product so went for these pouches again as were ideal last time
Excellent Service
Purchased a 2-Pack of Defender Signal Blocker Mini – Faraday Pouches on-line. Product appears to be robust and hopefully it will give timely service.
From ordering to delivery, the service was seamless. I did have a query, but this was quickly resolved by Ella Hughes - Ecommerce Manager. Highly recommended.
Defender signal blocking pouches are flawed a waste of your money
As many other reviewers have said, the Defender signal blocking pouches are flawed. I bought 4 over a period of time. They are only used at home to put car fobs in and take out. Two pouches store spare fobs in a filing cabinet and the fobs have been removed and replaced less than 6 times, otherwise those pouches have not been touched. All 4 pouches stopped working within weeks of purchase. Do not waste your money - I am minded to report this company to Trading Standards.

Respuesta de Defender Security Products
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