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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

What a joke! This app is not at all user friendly! They are charging me almost $39 for paying each bill, in addition to the monthly membership fee of $14.99!! It took a ridiculous amount of time to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Deferit has really helped me and my family out,we no longer have to stress about the small bills,we just upload and Deferit pays them,it has totally changed our life's

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So It's Thanksgiving right around the corner. I have a shut off in 10 days beyond worried how ima eat turkey while feeling like feeling like a turkey anybody that knocks im peeking out blinds... th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolute life saver!! Budget is very tight and couldn't manage without having Deferit break up my payments plus allow me to change a payment date if need be. 👍👍

Información sobre la empresa

  1. Servicio de pago

Escrito por la empresa

Deferit is a bill budgeting and payment platform that has helped over 550,000 people improve their cashflow and pay bills in installments. To date Deferit has paid over $400m in bills and saved its users over $39m in late fees and other biller penalties by ensuring bills get paid on time. Pay upfront or over time in 4 easy installments. Build your credit history with every bill payment. The flexibility to change payment dates to suit your lifestyle. No interest, no late fees, just a simple subscription. Whether the bill needs to be paid by ACH, Check, Credit Card or any other method, simply take a photo of the bill and we take care of the rest!


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

162 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 80% de las opiniones negativas

Suele responder en menos de 48 horas

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Valorada con 1 estrellas sobre 5

What a JOKE

What a joke! This app is not at all user friendly! They are charging me almost $39 for paying each bill, in addition to the monthly membership fee of $14.99!! It took a ridiculous amount of time to load my utility bill, I was charged the almost $39 fee, and then I have to use their app to go ahead and send the payment!! I was the notified that I had to download that bill again, which again took forever, and then they tried to charge me the $39 fee again!!! Live customer service agents seem non existent, and when I submitted their form requesting help, it says they contact me in 1 to 2 days! That's ridiculous! I'm cancelling Immediately 🤬🤬🤬

15 de abril de 2026
Opinión espontánea
Logotipo de Deferit

Respuesta de Deferit

Hi Kate,

Thanks for the feedback and the opportunity to support you. We understand how important transparency and clarity are, especially when it comes to upfront payments, and we sincerely apologize for any resulting confusion.

We’d love to take a closer look at what happened and assist you accordingly. Please email your account details directly to help@deferit.com—we’re committed to addressing this promptly and making things right.

Valorada con 5 estrellas sobre 5

I used Deferit to pay my light bill

I used Deferit to pay my light bill. The best thing so far! Hands down

4 de abril de 2026
Opinión espontánea
Logotipo de Deferit

Respuesta de Deferit

Hi Airame,

We understand how important utility services are and are glad Deferit has been reliable with your light bill—thanks so much for sharing your experience with us! We're always here to help.

Valorada con 5 estrellas sobre 5

Best app ever

Deferit has really helped me and my family out,we no longer have to stress about the small bills,we just upload and Deferit pays them,it has totally changed our life's

14 de abril de 2026
Opinión espontánea
Logotipo de Deferit

Respuesta de Deferit

Hi Vianita,

Your feedback means a lot to us. We're glad to hear how Deferit has helped you and your family stay on top of your bills—thanks so much for sharing your seamless experience with us! We've always got you covered.

Valorada con 1 estrellas sobre 5

Do not use for medicare

I used this product to pay my medicare premium and the membership fee is high=$14.99. Secondly, they did not write my name nor account number on the physical check. They sent $500 which I never got credit for. Medicare can't find the check. They still charged me $125 per pay check the same. I now owe Medicare $700 ASAP! If I can't do that I lose my part B insurance!
I can not recommend for medicare.
Also you can not speak to a real person to dispute anything.

28 de marzo de 2026
Opinión espontánea
Logotipo de Deferit

Respuesta de Deferit

Hi Sandra,

Thank you for your feedback and bringing this to our attention—we're committed to ensure your payment is properly tracked and applied.

We’ve reviewed our records and confirmed that your payment was successfully issued via check. We also provided full details by email, including the payment date, confirmation number, and a copy of the cashed check, which reflects the account information for your records and for your biller's reference.

If Medicare is still unable to locate the payment after reviewing this documentation, we encourage you to share these details directly with them for further investigation. Should you need help resending the documents or have any further questions about your account or membership, please don't hesitate to reach out to us directly—our Customer Heroes are eager to assist every step of the way.

Valorada con 5 estrellas sobre 5

Absolute life saver!

Absolute life saver!! Budget is very tight and couldn't manage without having Deferit break up my payments plus allow me to change a payment date if need be. 👍👍

18 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I've been trying to reach them for 2…

I've been trying to reach them for 2 days. I have repeatedly uploaded and emailed documents they requested. I'm only receiving automated replies. No response from a human on chat. No response on email. No phone number. I don't trust these people. If they can't be reached before they take my money, I can't imagine how bad it will be after they have my money .

19 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Finally, a Bill Payment App That Understands Real Life

Using the Deferit app has honestly been a lifesaver for me. As a busy mom juggling work, bills, and everyday responsibilities, sometimes everything seems to hit at once financially. Deferit gave me breathing room when I needed it most by allowing me to pay my bills in four manageable payments instead of all at once.

The app is very simple to use. Uploading a bill takes just a minute, and the process is quick and straightforward. What I appreciate most is that it helps you stay responsible with your bills while still giving you flexibility when money is tight.

Instead of stressing about choosing which bill to pay first, Deferit helps me stay on track and avoid falling behind. It’s a smart solution for real-life situations when cash flow doesn’t always line up with due dates.

I would definitely recommend Deferit to anyone who needs a little financial flexibility while still staying accountable with their bills. It’s a helpful tool that makes managing life’s expenses a lot less stressful.

2 de marzo de 2026
Opinión espontánea
Logotipo de Deferit

Respuesta de Deferit

Hi Kaye,

Your heartfelt feedback means the world to us; it reminds us of why we do what we do.

We recognize how juggling responsibilities—especially bills, could be overwhelming during challenging times, and are thrilled Deferit has allowed you to stay on top of your finances through our flexible budgeting options. We're also glad you found the app seamless—thank you so much for the shoutout and sharing your experience with us!

Should you ever require any support, don't hesitate to reach out anytime—we're dedicated to support you throughout your financial journey.

Valorada con 5 estrellas sobre 5

I have been playing my bills through…

I have been playing my bills through Deferit for a few months now. It has helped me a lot to spilt my payments over 4 installments. They make it easy if you need to change your payment. I recommend Deferit to anyone that need help paying their bills.

16 de marzo de 2026
Opinión espontánea
Logotipo de Deferit

Respuesta de Deferit

Hi Sharon,

We're glad Deferit has been helpful with staying on top your bills—thanks a bunch for the shoutout and sharing your flexible budgeting experience with our Pay in 4!

We've always got you covered.

Valorada con 5 estrellas sobre 5

Great resource for when you don’t have…

Great resource for when you don’t have it all at once!!

4 de diciembre de 2025
Opinión espontánea
Logotipo de Deferit

Respuesta de Deferit

HI Sherrys,

We're thrilled Deferit has been a reliable resource in staying on top of your bills—thanks so much for sharing your flexible budgeting experience with us!

Valorada con 5 estrellas sobre 5

Love this APP

Love this APP, especially when you hit a bind. Makes it so much easier to make biweekly payments instead of forking out everything all at once. It’s really easy to set up, follow and etc.

28 de diciembre de 2025
Opinión espontánea
Logotipo de Deferit

Respuesta de Deferit

Hi April,

Your feedback means a lot to us. We're thrilled you Deferit reliable, especially when you're in a bind—thanks so much for the love and for sharing your seamless and flexible budgeting with us!

Valorada con 5 estrellas sobre 5

Deferit is great

Deferit is great! It works with you effortlessly to get your bills paid. The wait time is fast and you can breathe a sigh of relief knowing your bill is paid! Thank you deferit for making your customers life easier!

12 de febrero de 2026
Opinión espontánea
Logotipo de Deferit

Respuesta de Deferit

We're thrilled you found Deferit both reliable and seamless—thanks so much for sharing your bill-budgeting experience with us!

Valorada con 5 estrellas sobre 5

Deferit to The Rescue

Deferit really helps out when money is tight. Deferit allows me to split bills into 4 installments, making it easier to catch up and stay on top of monthly expenses. Especially right now with everything being so expensive, Deferit really comes in with the assist.

6 de febrero de 2026
Opinión espontánea
Logotipo de Deferit

Respuesta de Deferit

HI Larry,

We're thrilled Deferit has been helpful with having you stay on top of your bills—thanks so much for sharing your flexible budgeting experience with our Pay in 4 feature! Anytime you need support, we're here to help.

Valorada con 5 estrellas sobre 5

Honest opinion

This service is excellent it has helped me with my bills and saved me alot

1 de noviembre de 2025
Opinión espontánea
Logotipo de Deferit

Respuesta de Deferit

Your honest feedback means a lot to us. We're glad Deferit has been helpful with your bills and savings—thanks so much for sharing your budgeting experience with us!

Valorada con 5 estrellas sobre 5

Deferit Pay in Four makes paying bills…

Deferit Pay in Four makes paying bills so much easier. I like being able to split payments into smaller amounts instead of paying everything at once. The app is easy to use, reminders are helpful, and it really takes some stress off my finances. Definitely recommend if you need flexibility with bills.

30 de diciembre de 2025
Opinión espontánea
Logotipo de Deferit

Respuesta de Deferit

We're thrilled Pay in 4 made bill-budgeting easier—thanks a bunch for sharing your flexible and seamless experience with us! Anytime you need support, we're always here to help.

Valorada con 5 estrellas sobre 5

My power bill chose violence

My power bill was loud and disrespectful right before payday, but Deferit said “relax, I got you.” Easy to use, no shut-off stress, and payments that didn’t hurt my feelings. If adulting had a cheat code, this is it. 10/10 would defer again.

8 de enero de 2026
Opinión espontánea
Logotipo de Deferit

Respuesta de Deferit

Hi Eboni,

Your feedback means so much to us. We're glad Deferit has been reliable, especially with essentials like your power bill—thanks so much for sharing your seamless and stress-free budgeting experience with us!

Anytime you need support, we've always got you covered.

Valorada con 4 estrellas sobre 5

Overall

Overall, good company. What isn’t obvious is while they say most bills are paid in 2 hrs or less, that’s not including after business hours or on holidays. Normally, this wouldn’t be much of an issue but bills don’t stop for holidays. I incurred a late fee due to this and just had to take it on the chin because of fine print. Otherwise this has been very helpful during a tough time.

22 de enero de 2026
Opinión espontánea
Logotipo de Deferit

Respuesta de Deferit

Hi Tia,

We're glad you found Deferit overall reliable—thank you for sharing your feedback with us and giving us the opportunity to clarify.

While all bill payments are processed during standard banking hours (9am–5pm Eastern Time, Monday–Friday) and payments made after hours are processed on the next business day, please know that if a bill payment is delayed because of an error on our side and your biller charges a late fee, our Bill Payment Guarantee covers that fee once we confirm the delay was our fault. Feel free to visit https://help.us.deferit.com/hc/en-us/articles/23522746425623-What-is-the-Deferit-Bill-Payment-Guarantee for more information.

We appreciate your understanding throughout the process and ensure you're fully supported. If you have any questions or need further assistance, please don't hesitate to reach out—we're always here to help.

Valorada con 5 estrellas sobre 5

Deferit has been a bill saver for me!

Deferit has been a bill saver for me!! I highly recommend it to anyone that needs help with getting their bills paid

4 de enero de 2026
Opinión espontánea
Logotipo de Deferit

Respuesta de Deferit

It's great to hear that Deferit has been helpful when you needed it—thanks a bunch for the shoutout!

Valorada con 5 estrellas sobre 5

So easy ....

It was easy and fast it really comes in handy when you need to pay a bill and dont have all the funds.

26 de diciembre de 2025
Opinión espontánea
Logotipo de Deferit

Respuesta de Deferit

Hi Kiara,

It's great to hear you found Deferit seamless and handy when you need help paying a bill—thanks so much for sharing your flexible budgeting experience with us! We're always here to assist.

Valorada con 5 estrellas sobre 5

Great experience love using this really…

Great experience love using this really helps in a pinch. Highly recommend to anyone needing bill help.

31 de diciembre de 2025
Opinión espontánea
Logotipo de Deferit

Respuesta de Deferit

Hi Joseph,

We're glad Deferit has been helpful, especially when you're in a pinch—thanks a bunch for the love and the shoutout! We're always here to assist.

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