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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

company has gone bust and isn't replying to any queries or warranty. Went to tygamingmodzin UK (they seem to use the same parts) and had it fixed at a very affordable price!

Valorada con 5 estrellas sobre 5

Honestly, I like this controller. The price range is reasonable for the market, and the options are pretty wide, I managed to get almost exactly what I wanted out of a custom pad. The paddles and inst... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent customer service from Defy Gaming. Son ordered a controller for his Nintendo Switch (repeat customer), and there was a delay in shipping this out, then some colours weren't available. Defy g... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really impressive controller and assistance. My controller had a small fault after 6 months (out of warranty), I emailed asking if Defy do any repairs - after receiving an update to say no we don’t ca... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios de juegos

Escrito por la empresa

Defy Gaming offer customised Xbox and PlayStation controllers and gaming accessories in the UK. Our specialist tech team handcraft every custom controller in the UK before testing and posting out by secure courier. All custom controllers start their life as genuine brand new PlayStation and Xbox controllers before going through the customisation process so quality is guaranteed. For a completely bespoke gaming accessory, our build your own option allows you to personalise and customise every aspect of your controller with thousands of possibe combinations. Need a custom controller as a gift but unsure on what to pick? Purchase a gift card for the ultimate personalised gift for any gamer!


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Great experience!

Great customer service, answered any questions I had quickly.
The controller I ordered itself is brilliant, well put together and great quality and alot cheaper than other brands! Have already recommended to 3 of my gaming friends!

12 de diciembre de 2022
Valorada con 1 estrellas sobre 5

I bought a control on the 5th of…

I bought a control on the 5th of December, when they advertised the delivery being between 7 working says.
Today is the 24th of December and I haven't received my order, it's a shame as this was a Christmas present. I wouldn't choose them as it is not reliable.

24 de diciembre de 2022
Valorada con 1 estrellas sobre 5

I’ve noticed that some of the buttons…

I’ve noticed that some of the buttons are a bit stuck. So not really impressed. I can’t be bothered to contact because I’ve heard stories. I’ll be going Scuff for my next one. I have already told my friends to stay away from this site.
They need to learn about customer satisfaction and how it’s a huge part of the business success rate.
Chez Kane will be opening this on Christmas Day and I want her to see and show her fans how awful this company is.

22 de diciembre de 2022
Valorada con 5 estrellas sobre 5

Amazing

Delivery was really fast and the product works perfectly. It also looks fantastic. I would definitely recommend the site as it’s easy to use as well

21 de diciembre de 2022
Valorada con 3 estrellas sobre 5

Pros and cons

Pros
The controller is genuine and really good if you wanna use a controller with back paddles and feels nice when u get used to it plus you can be way better at games with it.

Cons
The delivery was late and the customer services needs improving such as live person instead of copying and pasting the same email automatically.

Overall the controller is solid and isn't fake, if you wanna be better at games and feels like a pro then deffo get this but the delivery might take longer than written depending on the situation.

10/10 on the controller
3/10 on the communication in the beginning

19 de diciembre de 2022
Valorada con 5 estrellas sobre 5

Highly recommend + Amazing quality

Highly recommend. I messaged them separately to ensure I would get this before Christmas. And they responded within 1 day. Ensuring me I would. It has now arrived and is in amazing condition! Still yet to make sure it works! But roll on Xmas day. Thank you so much! A*****

19 de diciembre de 2022
Valorada con 1 estrellas sobre 5

Long delays and they don't reply

Placed an order for a controller on 26th November with 7-10 days build time. Still haven't received it or had any updates. Have emailed and messaged on the website but they don't reply. Very disappointing as was meant to be a Christmas gift.

Update - item finally arrived 2 days before Christmas, unfortunately the order is wrong and the face control buttons are the wrong colour.

Update - they replaced the buttons on the controller and sent it back to me, however there is now a different problem with it. Also they have not refunded me the postage costs which they said they would. They now appear to be ignoring my emails, so the next course of action will be court proceedings.

19 de diciembre de 2022
Valorada con 1 estrellas sobre 5

ORDER NOT RECEIVED - is this site a SCAM?

I placed an order on 13th November (and paid almost £200 in full) and have nor received my order, is this a scam? It’s for a Christmas present and I ordered with plenty of time, only 1 email has been answered, next 3 have gone unanswered despite their first response saying the parts would be available by Tuesday (6th December) no update and no response to my last 3 emails enquiring when I’ll receive it

17 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

My go to place for gifts

this is my 3rd purchase of x box custom controllers. Defy Gaming are brilliant. Great communication, fast service. Fantastic controllers. Really great quality. I recommend all my friends to go to these guys. 5 star thank you

16 de diciembre de 2022

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