company has gone bust and isn't replying to any queries or warranty. Went to tygamingmodzin UK (they seem to use the same parts) and had it fixed at a very affordable price!
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Consulta las opiniones de los clientes
Honestly, I like this controller. The price range is reasonable for the market, and the options are pretty wide, I managed to get almost exactly what I wanted out of a custom pad. The paddles and inst... Ver más
La empresa ha respondido
Excellent customer service from Defy Gaming. Son ordered a controller for his Nintendo Switch (repeat customer), and there was a delay in shipping this out, then some colours weren't available. Defy g... Ver más
La empresa ha respondido
Really impressive controller and assistance. My controller had a small fault after 6 months (out of warranty), I emailed asking if Defy do any repairs - after receiving an update to say no we don’t ca... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Defy Gaming offer customised Xbox and PlayStation controllers and gaming accessories in the UK. Our specialist tech team handcraft every custom controller in the UK before testing and posting out by secure courier. All custom controllers start their life as genuine brand new PlayStation and Xbox controllers before going through the customisation process so quality is guaranteed. For a completely bespoke gaming accessory, our build your own option allows you to personalise and customise every aspect of your controller with thousands of possibe combinations. Need a custom controller as a gift but unsure on what to pick? Purchase a gift card for the ultimate personalised gift for any gamer!
Información de contacto
Unit 12, TR16 5EZ, Redruth, Reino Unido
- hello@defygaminguk.com
- defygaminguk.com
It’s a Christmas gift so I can only…
It’s a Christmas gift so I can only review how it looks and that’s amazing!
It was good service and I was kept up to date with what was goi g on.
Highly recommend
Absolutely buzzing when my order arrived! It looks sleek and the quality is amazing. I’m very happy with my purchase and I’m sure my son will love his Christmas present. It was delivered within 2 weeks and their customer service was great and responded within 24hrs of my email query. Thank you for being super helpful
Defo recommend
Website is very easy to use, communication with them is amazing, I was contacted throughout, as there was a delay on a product I wanted I was offered to change or refund, however it was only a weeks delay so made sense to wait as it’s a Xmas gift. Tracking easy to access. Arrived on day was expected. Finished product is amazing, can’t wait for it to be received Xmas morning.
Defo recommend
Top Quality Service
Really happy with the outcome and fast turn around too. Present for son and he will be equally as happy when he opens it. Top Quality work, thank you!
Still not received goods from an order…
Still not received goods from an order 5 weeks ago
Very good controllers
Very good controllers, main reason why I keep buying them from here.
It took more than 3 weeks for them to…
It took more than 3 weeks for them to ship the product despite being quoted 5-7 working days. The controller is fine, but it just took much longer to arrive than quoted
The delivery time was exceptional
The delivery time was exceptional, I was expecting it to be at least a week
Great quality
Great quality, the finish feels good and smooth unlike some other cases or skins on the market. The shipping did take a while but that was mainly from the new dualsense build Sony has pushed out recently. Overall, pretty pog big dubs
Great product, appalling service
Firstly, the controller is excellent. Quality build and works great.
My only complaint is with service. It states 7-10 working days to build and 2 days to deliver. I ordered it on the 21st of October and didn't receive it until 28th November.
No contact from them at all, I had to email them to find out what was going on.
Great product, appalling service.
Great controller with unbelievable…
Great controller with unbelievable design & Great quality.
My son is so happy with it.
The only issue is - build time takes roughly up to 2 months.
Took over one month to receive the item…
Took over one month to receive the item I paid for, unacceptable
Absolutely shocking time scale!!!…
Absolutely shocking time scale websites states 10-12 working days I placed my order on the 7th of November and after 3 emails and a complaint it arrived on the 3rd of December
Good pad with paddles
Delayed order, incorrect design
Delayed order, then when it arrived box was damaged and also sent me the incorrect design!
They also wanted me to pay for the return postage for them to fix their mistake!
I entered the black friday code,it did…
I entered the black friday code,it did not work,emailed defy gaming and no response,nothing at all wrong with the ps5 pad though looks spot on
I was not happy with how all the delays…
I was not happy with how all the delays were handled, I shouldn't have to reach out to find out that the expected time to have my order had doubled. I'm mostly happy with my controller, very unhappy with the service.
Personalised controller
Bought as a Christmas present for my child, it looks great and it’s nice to personalise gifts.
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