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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

company has gone bust and isn't replying to any queries or warranty. Went to tygamingmodzin UK (they seem to use the same parts) and had it fixed at a very affordable price!

Valorada con 5 estrellas sobre 5

Honestly, I like this controller. The price range is reasonable for the market, and the options are pretty wide, I managed to get almost exactly what I wanted out of a custom pad. The paddles and inst... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent customer service from Defy Gaming. Son ordered a controller for his Nintendo Switch (repeat customer), and there was a delay in shipping this out, then some colours weren't available. Defy g... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really impressive controller and assistance. My controller had a small fault after 6 months (out of warranty), I emailed asking if Defy do any repairs - after receiving an update to say no we don’t ca... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios de juegos

Escrito por la empresa

Defy Gaming offer customised Xbox and PlayStation controllers and gaming accessories in the UK. Our specialist tech team handcraft every custom controller in the UK before testing and posting out by secure courier. All custom controllers start their life as genuine brand new PlayStation and Xbox controllers before going through the customisation process so quality is guaranteed. For a completely bespoke gaming accessory, our build your own option allows you to personalise and customise every aspect of your controller with thousands of possibe combinations. Need a custom controller as a gift but unsure on what to pick? Purchase a gift card for the ultimate personalised gift for any gamer!


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Highly recommend

Absolutely buzzing when my order arrived! It looks sleek and the quality is amazing. I’m very happy with my purchase and I’m sure my son will love his Christmas present. It was delivered within 2 weeks and their customer service was great and responded within 24hrs of my email query. Thank you for being super helpful

8 de diciembre de 2022
Valorada con 5 estrellas sobre 5

Defo recommend

Website is very easy to use, communication with them is amazing, I was contacted throughout, as there was a delay on a product I wanted I was offered to change or refund, however it was only a weeks delay so made sense to wait as it’s a Xmas gift. Tracking easy to access. Arrived on day was expected. Finished product is amazing, can’t wait for it to be received Xmas morning.
Defo recommend

14 de diciembre de 2022
Valorada con 5 estrellas sobre 5

Top Quality Service

Really happy with the outcome and fast turn around too. Present for son and he will be equally as happy when he opens it. Top Quality work, thank you!

6 de diciembre de 2022
Valorada con 5 estrellas sobre 5

Great quality

Great quality, the finish feels good and smooth unlike some other cases or skins on the market. The shipping did take a while but that was mainly from the new dualsense build Sony has pushed out recently. Overall, pretty pog big dubs

6 de diciembre de 2022
Valorada con 3 estrellas sobre 5

Great product, appalling service

Firstly, the controller is excellent. Quality build and works great.
My only complaint is with service. It states 7-10 working days to build and 2 days to deliver. I ordered it on the 21st of October and didn't receive it until 28th November.
No contact from them at all, I had to email them to find out what was going on.
Great product, appalling service.

28 de noviembre de 2022
Valorada con 2 estrellas sobre 5

I was not happy with how all the delays…

I was not happy with how all the delays were handled, I shouldn't have to reach out to find out that the expected time to have my order had doubled. I'm mostly happy with my controller, very unhappy with the service.

4 de diciembre de 2022

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