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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

company has gone bust and isn't replying to any queries or warranty. Went to tygamingmodzin UK (they seem to use the same parts) and had it fixed at a very affordable price!

Valorada con 5 estrellas sobre 5

Honestly, I like this controller. The price range is reasonable for the market, and the options are pretty wide, I managed to get almost exactly what I wanted out of a custom pad. The paddles and inst... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent customer service from Defy Gaming. Son ordered a controller for his Nintendo Switch (repeat customer), and there was a delay in shipping this out, then some colours weren't available. Defy g... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really impressive controller and assistance. My controller had a small fault after 6 months (out of warranty), I emailed asking if Defy do any repairs - after receiving an update to say no we don’t ca... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios de juegos

Escrito por la empresa

Defy Gaming offer customised Xbox and PlayStation controllers and gaming accessories in the UK. Our specialist tech team handcraft every custom controller in the UK before testing and posting out by secure courier. All custom controllers start their life as genuine brand new PlayStation and Xbox controllers before going through the customisation process so quality is guaranteed. For a completely bespoke gaming accessory, our build your own option allows you to personalise and customise every aspect of your controller with thousands of possibe combinations. Need a custom controller as a gift but unsure on what to pick? Purchase a gift card for the ultimate personalised gift for any gamer!


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 2 estrellas sobre 5

DEFY PS5 controller

Despite the 7-10 days that the website says to built it, I got it more than 20 days after my purchase. It’s ok, nothing special. Better buy a scuf instead. They don’t send a charger with the controller

19 de octubre de 2022
Valorada con 2 estrellas sobre 5

No correspondence when product wasn’t…

No correspondence when product wasn’t delivered on time. When contacted they gave a reason for not sending on time but we did have to compromise on build to get the item.

£142 for a controller that we had to chase in an age demographic that doesn’t understand delays is not a good result.

Did send some freebies but lateness and change to spec ruined the experience somewhat

18 de octubre de 2022
Valorada con 3 estrellas sobre 5

Disappointed

The controller itself is really nice, however it was over the 10 working days that was promised, then it turned up without the personalised name on it with a cheap piece of paper apologising, the did add a couple of small goodies but main reason of wanting it was for my sons name on it.

12 de octubre de 2022
Valorada con 5 estrellas sobre 5

Great product and experience

I was cautious placing the order having read some negative reviews, but in my case everything went just fine: great customised product, delivery within a week of order, great experience overall.

3 de octubre de 2022
Valorada con 5 estrellas sobre 5

Great controller

The controller itself is hard to get used to compare to other brands due to the back paddles being further up on the back on the controller. However I’ve gotten used to it and my game play is so much better. The build quality is amazing and worth the wait for it.

7 de octubre de 2022
Valorada con 5 estrellas sobre 5

What a bit of kit 😍

What a bit of kit 😍
Very well put together, trigger feel, grip feel and usability is incredible.

After dropping them a line to say I was going away and to ask when it was likely to land, the team bumped my order and my pad was out to me in the next few days!

Thank you Defy Gaming!!

5 de octubre de 2022
Opinión espontánea
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Respuesta de Defy Gaming

Hi Adam, thanks for the great review! Glad to hear you're enjoying your new controller :)

Valorada con 4 estrellas sobre 5

Good things come to those who wait!!

Have been using the controller now for a few weeks. The quality is amazing, I'm more of a casual gamers but needed the paddles for some tournaments I occasionally run so mainly shooters like apex and cod. It feels great with the grips and the paddles (while taking a few days to get used to) are nicely spaced but close enough that I'm not having to adjust my hands at all while in-game. It comes with a case, cabl we, stand and some stickers which were a great little extra.

The only thing I would say is, be prepared to wait a little while. This is by no means a negative it does say in the email that there are delays due to getting parts from Sony and there are options for them to build your console quicker and express delivery. I however didn't so this is completely my error. However it still took a couple weeks longer than the original dispatch time that I was given. Defy gaming replied to all my emails and queries and their customer service was brilliant.

It would have been nice to maybe get an email just letting the customer know there would be delays rather than having to email but that is just a suggestion rather than a complaint. Now I have my controller I can't go back to my original controller. Gameplay has improved with the paddles and just feels more solid in your hand than the original controller.

Fantastic product, great support. Just keep in mind the delays and you will not be disappointed.

20 de septiembre de 2022
Logotipo de Defy Gaming

Respuesta de Defy Gaming

Hi Thomas, thanks for the amazing review! We are glad to hear it was worth the wait :)

Valorada con 5 estrellas sobre 5

Absolutely over the moon with my Defy…

Absolutely over the moon with my Defy controller!, couldn’t be more happier. Iv had my fair share of custom controller’s in the past, this PS5 Defy controller though, is a beast.

30 de septiembre de 2022
Opinión espontánea
Logotipo de Defy Gaming

Respuesta de Defy Gaming

Hi Jowell, so glad to hear you're loving your new controller!

Valorada con 4 estrellas sobre 5

Custom PS5 controller closes skill gap…

Custom PS5 controller works brilliantly and has helped me close the skill gap in FPS games.
The customer service was great and quickly responded to and addressed situations not of their making making me a happy customer

23 de septiembre de 2022
Logotipo de Defy Gaming

Respuesta de Defy Gaming

Hi Christopher, thanks for the great review! We are glad you are closing the gap :D

Valorada con 4 estrellas sobre 5

Good controller but a couple problems

Good controller with the additional buttons and new thumb sticks. However, took a calendar month to arrive and when dead zones are set to 0.01 stick drift out the box.

22 de septiembre de 2022
Logotipo de Defy Gaming

Respuesta de Defy Gaming

Hi T! Thanks for the great review :)

Valorada con 5 estrellas sobre 5

custom pro defy ps5…

I ordered a custom pro defy ps5 Controller, when it came it was more than I expected! I Would highly recommend going to defy gaming if you’re considering getting a custom controller!

21 de septiembre de 2022
Logotipo de Defy Gaming

Respuesta de Defy Gaming

Hi Stephanie, thanks for the great review! We are glad to hear that you're loving the new controller from us!

Valorada con 5 estrellas sobre 5

Correcting an issue

I order my items and was waiting awhile for them to arrive. As soon as I emailed they quickly got back to me regarding my order and made sure that I received my order the next day with a complimentary upgrade and a couple if freebies. Amazing company and will definitely recommend to others as well as be a returning customer.

8 de septiembre de 2022
Logotipo de Defy Gaming

Respuesta de Defy Gaming

Hi Lorraine! Thanks for such a great review! We are glad to hear you had such a nice experience :D

Valorada con 1 estrellas sobre 5

Late delivery

Late delivery, over a month after order it arrived. Not worth the price, was constantly chasing delivery and told we apologise and will give you some "freebies"- never got anything. Won't be ordering again

15 de agosto de 2022
Logotipo de Defy Gaming

Respuesta de Defy Gaming

We apologise for the missing freebies with your order. Despite the team work hard against delays that are out of their hands, we hope your controller was worth the wait!

Valorada con 5 estrellas sobre 5

Highly Recommend

Ordered a personalised PS4 controller for my Sons birthday - quick and easy to create the controller online, personalised with my sons gamertag. Arrived the following week, over the moon with it! My son has not seen this yet as his birthday isnt until December but i am sure he will love it. Feels comfortable and looks cool.

8 de septiembre de 2022
Logotipo de Defy Gaming

Respuesta de Defy Gaming

Hi Sarah, we are glad you enjoyed your experience with us, and hope your son enjoys his new controller! :)

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