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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

company has gone bust and isn't replying to any queries or warranty. Went to tygamingmodzin UK (they seem to use the same parts) and had it fixed at a very affordable price!

Valorada con 5 estrellas sobre 5

Honestly, I like this controller. The price range is reasonable for the market, and the options are pretty wide, I managed to get almost exactly what I wanted out of a custom pad. The paddles and inst... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent customer service from Defy Gaming. Son ordered a controller for his Nintendo Switch (repeat customer), and there was a delay in shipping this out, then some colours weren't available. Defy g... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really impressive controller and assistance. My controller had a small fault after 6 months (out of warranty), I emailed asking if Defy do any repairs - after receiving an update to say no we don’t ca... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios de juegos

Escrito por la empresa

Defy Gaming offer customised Xbox and PlayStation controllers and gaming accessories in the UK. Our specialist tech team handcraft every custom controller in the UK before testing and posting out by secure courier. All custom controllers start their life as genuine brand new PlayStation and Xbox controllers before going through the customisation process so quality is guaranteed. For a completely bespoke gaming accessory, our build your own option allows you to personalise and customise every aspect of your controller with thousands of possibe combinations. Need a custom controller as a gift but unsure on what to pick? Purchase a gift card for the ultimate personalised gift for any gamer!


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

2 mil opiniones

5 estrellas
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3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Best custom controllers anywhere

Absolutely fantastic ps5 controller, whether you play fps, rpg, story, or any game at all, this controller and its back paddles add so much ease when playing. There is a sort of grip on the back when you choose the Ultimate back paddle option and it feels absolutely amazing to hold. This is the cheapest back paddle controller I’ve come across and yet I would say it is better than scuf who overprices at £200+ and stops working after a year. Delivery took a couple weeks even though it says 3-5 working days, however the company does compensate heavily with additional items like thumb sticks, a case for the controller etc. This is not a joke, this is the best controller company out there right now and if your contemplating whether getting a default controller, scuf or any other, choose this one, the value is absolutely insane. Definitely going to buy again. If you only have the money to buy a default, save up the extra £40, I promise it is worth it.

10 de septiembre de 2022
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Respuesta de Defy Gaming

Wow! Thanks for the amazing review! We are so glad to hear you are loving your new controller from us :)

Valorada con 5 estrellas sobre 5

Great product ps5 customised controller

After a bit of a delay getting my item due to a supplier issue which meant my son received his birthday present late I feel that I ought to give a review based on the actual quality of the item which I’ve got to admit was really good and would I buy another ? Well probably yes 👍
Also due to the delay and my frustrated emails panicking about it not getting here on time they sent an extra case which wasn’t expected and was a lovely gesture so thanks guys

3 de septiembre de 2022
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Respuesta de Defy Gaming

Hi Sarah! Thanks for such an awesome review! We are glad to hear you had such a great experience :D

Valorada con 5 estrellas sobre 5

Love mine, your significant gaming other will too!

Love my custom PS5 controller. You can change more or less everything - except the PS button for some reason. Can get a bit pricey the more you fiddle with the design but to be fair they do start with a genuine 60-quid controller. Mine came out at over £150 without any pro options. Turnaround time was only 4 working days from order to delivery. Overall it feels like an extravagance but if you’re looking for a special present for that certain someone, you can’t go wrong.

7 de septiembre de 2022
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Respuesta de Defy Gaming

Hi Antony, thanks for the amazing review! We are happy to hear you had such a good experience :)

Valorada con 4 estrellas sobre 5

Good quality pad 👌

I ordered a pre built ps5 controller with click triggers with mappable paddles and custom engraving. I waited a little longer than expected but I was given some free accessories to compensate which was a decent touch!

I am happy with my new pad and would definitely recommend, the only negative for me is the 3m charging cable that I also ordered doesn't charge the pad well at all so it is kind of a waste of money. Other than that I'd give 5star

7 de septiembre de 2022
Opinión espontánea
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Respuesta de Defy Gaming

Hi Ryan, we are glad the pad is to your satisfaction! With regards to the charging cable, if you would like to arrange for a replacement to be sent, please get in touch :)

Valorada con 5 estrellas sobre 5

Great service

Next day delivery, well packed and sent an extra sample as good will, would recommend completely!

26 de agosto de 2022
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Respuesta de Defy Gaming

Thanks for the great review Jordan! :D

Valorada con 5 estrellas sobre 5

Incredible! PS5 Pro Esport Controller

I ordered a PS5 Pro Gaming controller after upgrading from another brand. They were great to answer questions and quickly when I messaged them during the buying process. I did have a minor problem but I have honestly never had such incredible customer service from ANY company like Defy Gaming. Not only were they extremely aplologetic but when above and beyond to sort out the problem with next day delivery with some freebies as an apology. I would highly recommend this company to any gamer looking for a controller.

The controller itself is incredible, the quality and upgrades are just next level. I compared against competitors before buying and the controller was at least £100 cheaper and build times were exceeding 6+ weeks elsewhere for more expensive!

Thank you so much Defy Gaming!

2 de septiembre de 2022
Opinión espontánea
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Respuesta de Defy Gaming

Hi Ross! Thanks for such an awesome review! We are glad to hear you had such a great experience :D

Valorada con 1 estrellas sobre 5

Bad communication. Bad quality

Ordered a ps5 custom controller on 10th Aug.dpd 2 day delivery.
Hated up around 17th as still not received. Was told there was a problem getting stock from Sony and would be out the following Mon or Tuesday. As it wasn't shipped chased again, got told sorry it will be out Wednesday and will come Thursday 25th. It arrived the courier threw box onto doorstep.
After 1 day of use one of left trigger buttons squeaking every time its pressed in.
My son isn't very happy. Waited two weeks for a 150£ controller that makes a horrible noise whenever he uses it.

10 de agosto de 2022
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Respuesta de Defy Gaming

Hi, I am sorry to hear this was your experience. As explained, the team have been experiencing delays due to supplier issues out of their hands. After you got in touch with us, we pushed your order forward to get it to you as soon as possible. We would like to have had the chance to resolve this with you first before you took to TrustPilot to leave a review. As your controller is still within warranty, you are eligible for a repair, which can be arranged by contacting us at hello@defygaminguk.com

We would like to take this moment to apologise again, but would like to work with you to resolve it.

Valorada con 5 estrellas sobre 5

First hand satisfaction…

These controllers are way better than most overpriced fps controllers .Highly recommend if you want to improve and get more skilful in fps shooters .

29 de agosto de 2022
Opinión espontánea
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Respuesta de Defy Gaming

Thanks for the great review Hillton! We are happy to hear you're loving your new controler :D

Valorada con 5 estrellas sobre 5

Upgrade

Sent my controller in for an upgrade and the service was top draw as usual. Quick turn around and good communication throughout.

1 de agosto de 2022
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Respuesta de Defy Gaming

Thanks for taking the time to leave a great review :)

Valorada con 5 estrellas sobre 5

Fast service

Fast service, excellent controller, secure delivery, best prices.
Thank you :)

29 de agosto de 2022
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Respuesta de Defy Gaming

Awesome to hear Lisa! Glad everything was to your liking :)

Valorada con 5 estrellas sobre 5

Great from start to finish

Great from start to finish! Was super fast at creation to delivery. An the controller looks ace.
Thanks guys!

29 de agosto de 2022
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Respuesta de Defy Gaming

Great to hear Lauren! Happy Gaming :D

Valorada con 5 estrellas sobre 5

Excellent customer service from Defy…

Excellent customer service from Defy Gaming. Son ordered a controller for his Nintendo Switch (repeat customer), and there was a delay in shipping this out, then some colours weren't available. Defy gaming were super at sorting the issue out and threw in some freebies for my son who was so happy with the extras he received. Will definitely use again, very happy with their service. Thanks so much!

23 de agosto de 2022
Opinión espontánea
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Respuesta de Defy Gaming

Hi Jenny, thank you for taking the time to write us a review. We are glad to hear your son was happy with his controller!

Valorada con 5 estrellas sobre 5

My grandson ordered this Xbox…

My grandson ordered this Xbox controller for his birthday. Have to admit I didn't take a lot of notice as to where it would be shipped from. When I had waited a week I was getting concerned it wouldn't be arriving in time for his birthday so I messaged the shop. They explained that there was a world wide shortage of microchips and a lot of things had been delayed but promised they would mark my order a priority or gave me the chance to cancel my order. I decided to give it another week before cancelling if it hadn't arrived. Luckily it arrived the following week and my grandson is thrilled. I can say enough how good this store is, I felt a valued customer throughout.

23 de agosto de 2022
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Respuesta de Defy Gaming

Hi Pat! Thank you for the great review, we are glad that everything was sorted out and that your grandson is happy :)

Valorada con 5 estrellas sobre 5

I got the mouse click and back paddles

I got the mouse click buttons and back paddles added to the controller, very nice feel and does the job well... The added grips are also a nice feature.

Took a week to get used to the smaller back paddle buttons, but once adapted it feels fine.

If you're playing COD or any FPS game it's worth the upgrade, helps adding better movement you'd otherwise struggle to have on a basic controller.

They also had a discount on the controller after I ordered and awaiting delivery. I asked for this discount to be applied to my order and they did refund the difference that same week.

23 de agosto de 2022
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Respuesta de Defy Gaming

Hi Matt, thanks for the great review! We are glad you're getting to grips with your new pro controller :)

Valorada con 4 estrellas sobre 5

The product is fantastic up to now…

The product is fantastic up to now would have got 5 stars for solely product. The reason it was four star Is diddnt see when purchasing the build time which would have been good to see then I got told build time would be 5 days and it was closer to 10

17 de agosto de 2022
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Respuesta de Defy Gaming

Hi Ashley, thank you for leaving us a review! I'm sorry to hear it couldn't be 5 stars, but I will be raising the issue you mentioned to the team so that we can get it resolved

Valorada con 3 estrellas sobre 5

Lovely controller wording came off back…

Lovely controller wording came off back in 1 day better not offering the service

15 de agosto de 2022
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Respuesta de Defy Gaming

Hi James, thank you for taking the time to write a review! I'm sorry to hear the personalisation came off, we would be happy to arrange a replacement to be sent out to you. If you would like this, please get in touch :)

Valorada con 5 estrellas sobre 5

Bought this as a present for my…

Bought this as a present for my partner, he absolutely loved it, was delivered within 4 days of ordering, even had a couple of questions answered really quickly and politely, would highly recommend, great product and service 👍🏻

14 de agosto de 2022
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Respuesta de Defy Gaming

Hi Danielle, thanks for the great review! We are glad to hear about your positive experience :)

Valorada con 5 estrellas sobre 5

Best Controller ever owned!

The controller was in great condition and has an amazing feel on the front shell and triggers. Loved all the extra goodies included in also!!

14 de agosto de 2022
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Respuesta de Defy Gaming

Hi Sal! We are glad to hear you love the controller, happy gaming! :D

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