I have been using DeGiro for over seven years in another country. I have never had any major issues, and when they rarely arise, the staff are very responsive. I watched the platform grow and improv... Ver más
La empresa ha respondido
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I have been using DeGiro for over seven years in another country. I have never had any major issues, and when they rarely arise, the staff are very responsive. I watched the platform grow and improv... Ver más
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I'm a UK citizen, I've always been a UK citizen. Someone at Degiro has mistakenly decided that I'm a US citizen. I've emailed a number of times to client and kyc. No replies. I tried to call... Ver más
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The share dealing account is easy to set up and run. The dealing process is straight forward. Funding the account and withdrawing cash is easy. Tax free ISA accounts are not available for UK investors... Ver más
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I've used Degiro, [a recommendation from a far more experienced trader] for the past two years from when I first started my trading journey. Its ease of use and focus on keeping trading simple was ver... Ver más
La empresa ha respondido
Founded in 2008 in Amsterdam, DEGIRO has grown into one of Europe’s largest and most trusted online brokers. Today, over 3 million clients across 16 European countries rely on our high performance platform to invest globally at low cost. Investors can access more than 45 markets across 30 countries and a wide range of investment products, including stocks, ETFs, bonds, options and futures. In several markets such as the Netherlands, Spain, France, Germany, Italy, Ireland, Portugal and Greece, clients can also invest in crypto. This allows investors to build diversified portfolios in a single account. Our platform combines innovative trading technology with personal customer support by phone and email in local languages. Whether you are a beginner or an experienced investor, you can benefit from clear pricing, reliable tools and a smooth investing experience. As part of flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), we combine innovative, user-friendly technology with the scale and financial stability of a leading European brokerage infrastructure. Our commitment to value, reliability and service quality has been recognised with more than 100 international awards. DEGIRO continues to empower investors by providing efficient, transparent and user-friendly solutions that help them achieve their financial goals with confidence. Investing involves risk of loss. This is not investment advice.
Amstelplein 1 / Rembrandt Tower - 9th floor, 1096 HA, Amsterdam, Holanda
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easy to go round the platform and view my portfolio
Easy to use platform. Low cost but not low functionality
Very little downtime,and easy to use platform
My trading experience with Degiro was always good, the platform is easy to navigate and to understand, no issues whatsoever.
However, this morning I was trying to withdraw funds that are currently in the cash account and the system simply tells me that there are insufficient funds and refuses the withdrawal. I have tried different amounts, different devices, Degiro will not give me my money.
Then I discovered, they make it hard to contact them, I had to go through their Helpdesk to find out how to contact them and it is only email or a number in the Netherlands.
All my goodwill and positive experience with Degiro has basically been destroyed this morning thanks to this abysmal experience. I will be looking to move my portfolio elsewhere and I still want my money.

Respuesta de DEGIRO
Rubbish, rubbish, rubbish. NEVER use degiro to day trade!!! They are cheap for a reason, and i found out the hard way.
lost hundreds in fast moving markets just by trying to execute a market order and constantly being rejected (despite other platforms such as IG working perfectly fine in the same situation). Furthermore, the price is ALWAYS executed at the worst possible price! This was not just a one off event, the MO execution routing at degiro is horrendus! Its okay for limit orders and if you hold stocks for a long time, but day trading on degiro is a BIG NO NO!
YOU HAVE BEEN WARNED! Use a proper platform to day trade, not degiro!!
Good broker and cheap execution of orders. Also spread is good. Degiro always told you very early if some changes coming and probably affect your account. Excellent. I recommend.

Respuesta de DEGIRO
A good platform to utilise with an easy to use UI and sensible fees.

Respuesta de DEGIRO
the service are very good and clear

Respuesta de DEGIRO
Old fashioned but very reliable , unbeatable on commissions too

Respuesta de DEGIRO
Does Degiro ever employ staff in their service department. No what ever time of the day you call their service department the number is always engaged. Come on Degiro employ additional staff!

Respuesta de DEGIRO
I like the platform itself, all good, nice design. Only thing, statements could be better.

Respuesta de DEGIRO

Respuesta de DEGIRO
I've been using Degiro for a couple of years. I find the firm very efficient, always helpful when needed, everything is done speedily and all at a good price. Furthermore, they watch your back. Very useful for a novice like me!

Respuesta de DEGIRO
Platform vary good but customer service is poor never get a reply when you send them a message on thier customer email address.

Respuesta de DEGIRO
I've used Degiro, [a recommendation from a far more experienced trader] for the past two years from when I first started my trading journey. Its ease of use and focus on keeping trading simple was very important to me and is now my go to platform for stock trading. Good fee structure which is clearly explained [unlike some] means you can keep track of both entry and exit cost of all trades with one click. it dovetails very seamlessly with my trading plan.

Respuesta de DEGIRO

Respuesta de DEGIRO
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