I have been using DeGiro for over seven years in another country. I have never had any major issues, and when they rarely arise, the staff are very responsive. I watched the platform grow and improv... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I'm a UK citizen, I've always been a UK citizen. Someone at Degiro has mistakenly decided that I'm a US citizen. I've emailed a number of times to client and kyc. No replies. I tried to call... Ver más
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The share dealing account is easy to set up and run. The dealing process is straight forward. Funding the account and withdrawing cash is easy. Tax free ISA accounts are not available for UK investors... Ver más
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I've used Degiro, [a recommendation from a far more experienced trader] for the past two years from when I first started my trading journey. Its ease of use and focus on keeping trading simple was ver... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Founded in 2008 in Amsterdam, DEGIRO has grown into one of Europe’s largest and most trusted online brokers. Today, over 3 million clients across 16 European countries rely on our high performance platform to invest globally at low cost. Investors can access more than 45 markets across 30 countries and a wide range of investment products, including stocks, ETFs, bonds, options and futures. In several markets such as the Netherlands, Spain, France, Germany, Italy, Ireland, Portugal and Greece, clients can also invest in crypto. This allows investors to build diversified portfolios in a single account. Our platform combines innovative trading technology with personal customer support by phone and email in local languages. Whether you are a beginner or an experienced investor, you can benefit from clear pricing, reliable tools and a smooth investing experience. As part of flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), we combine innovative, user-friendly technology with the scale and financial stability of a leading European brokerage infrastructure. Our commitment to value, reliability and service quality has been recognised with more than 100 international awards. DEGIRO continues to empower investors by providing efficient, transparent and user-friendly solutions that help them achieve their financial goals with confidence. Investing involves risk of loss. This is not investment advice.
Información de contacto
Amstelplein 1 / Rembrandt Tower - 9th floor, 1096 HA, Amsterdam, Holanda
- +4969506041950
- clients@degiro.com
- degiro.com/uk
4,2
Muy bueno
768 opiniones
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Excellent trading experience
Excellent telephone and email support. Minimal waiting time polite and helpful customer services
12 de octubre de 2023
Opinión espontánea
Respuesta de DEGIRO
Hello Sachiendra,
We are glad to read about your experience! We work hard to continuously provide quality services. Furthermore, we are working on improvements whenever possible. Thank you again for taking the time to share your review with us.
Kind regards,
DEGIRO
Excellent site easy to use and navigate…
Excellent site easy to use and navigate and buying stocks is a breeze..
4 de octubre de 2023
Opinión espontánea
Respuesta de DEGIRO
Hello Lee,
Thank you for your kind message! We will do our utmost to keep it up.
Kind regards,
DEGIRO
my prefered broker for the last few…
my prefered broker for the last few years, always helpful on the phone, good web ui and app ui, easy to use.
5 de septiembre de 2023
Opinión espontánea
Respuesta de DEGIRO
Hello Sedar!
Glad to read about your experience with us. We appreciate you taking the time to share it with us.
Kind regards,
DEGIRO
Took money out of my account for no…
Took money out of my account for no reason. 2 large sums in $ went out of my account. I only noticed because the balance was minus £100+. Sent numerous mails to their support team. No feedback. Account is still in minus. Will have to report the matter to the FCA.
1 de septiembre de 2023
Opinión espontánea
Respuesta de DEGIRO
Hello Mark,
Thanks for sharing your review with us here. We can see this is currently being worked on by our side. And a few days ago you have also shared a complaint via our Service Desk. Note, we take complaints very serious and will handle it with the utmost care. We thank you for your understanding and patience in this matter.
Kind regards,
DEGIRO
Excellent platform to invest in
Excellent platform to invest in. Investment made easy.
24 de agosto de 2023
Opinión espontánea
Respuesta de DEGIRO
Hi J,
Thanks for sharing your review here! We are glad you like our platform.
Kind regards,
DEGIRO
Today didn't I 10% devolution on…
Today didn't receive 10% devolution on my Proterra Inc. Shares . Finally when I found that Proterra Inc. Dropped significantly I couldn't sell my 3500 shares to take some money back. Highly disappointed buy my broker Degiro
They let me down today for £4000 as I simply not been informed that Proterra go down.
8 de agosto de 2023
Opinión espontánea
Respuesta de DEGIRO
Hello Andrejs,
Thank you for sharing. It seems this share has been delisted this week. IF any action from you as a client is required, our corporate action department will contact you personally. However, if you feel like you have been misinformed or if you have any questions regarding this, make sure to contact our Service Desk: clients@degiro.co.uk
Kind regards,
DEGIRO
It's easy to use.
1 de agosto de 2023
Opinión espontánea
Respuesta de DEGIRO
Hello Mireia,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards, DEGIRO
Excellent trading platform
Excellent trading platform - easy navigation, good range of products and transaction costs are very low.
7 de julio de 2023
Opinión espontánea
Respuesta de DEGIRO
Dear Simon,
Thank you for your kind review! We will do our utmost to keep it up and improve where can!
Kind regards,
DEGIRO
Best retail broker in Europe
Best retail broker in Europe. Unlike other brokers who work against the client taking the opposite side positions, Degiro is a real middleman,..as it should be.
3 de julio de 2023
Opinión espontánea
Respuesta de DEGIRO
Dear Anthony,
Thank you for your kind message! We will do our utmost to keep it up.
Kind regards,
DEGIRO
super easy to use
super easy to use but get guidance from someone that knows. its too easy to lose your money
27 de junio de 2023
Opinión espontánea
Respuesta de DEGIRO
Dear Steve,
Thank you for your review! We appreciate your feedback and will take it into serious consideration. Note, you can also go to our website and click on Knowledge. There, you can find our Investor Academy. Here you can find all the basics about trading and products for example.
Kind regards,
DEGIRO
Excellent program
Excellent program, well laid out with very clear breakdowns of cashflows
16 de junio de 2023
Opinión espontánea
Respuesta de DEGIRO
Dear Kwamla,
We are happy to read about your experience! We are working hard to continuously deliver quality services.
Kind regards,
DEGIRO
Cheap and easy
Cheap and easy, excellent for a quick deal here and there.
30 de mayo de 2023
Opinión espontánea
Respuesta de DEGIRO
Dear Chris,
We are happy to read about your experience! We are working hard to continuously deliver quality services.
Kind regards,
DEGIRO
Horrible customer service and no…
Horrible customer service and no communication - when russian securities got delisted, zero communication to retail investors, all assets are now practically useless. Beware, customers are the least important thing for this company
25 de mayo de 2022
Opinión espontánea
Respuesta de DEGIRO
Hello Ilya,
Thank you for sharing. Regarding this, we have to comply to rules and regulations that were implemented in Europe. There is no indication when or if this can be lifted. For any information on this, please mail or Service Desk: clients@degiro.co.uk Our colleagues there would be happy to assist you with any issues you may experience. Of course, it is also possible to file an official complaint if you feel it was handled incorrectly.
Kind regards,
DEGIRO
Easy to use website
Easy to use website, much clearer and easier to use than others
24 de mayo de 2023
Opinión espontánea
Respuesta de DEGIRO
Dear Graham,
We are happy to read about your experience! We are working hard to continuously deliver quality services.
Kind regards, DEGIRO
Very good service for the price
Very good service for the price, fast transactions, never had any difficulties since I started using Degiro in 2016.
23 de mayo de 2023
Opinión espontánea
Respuesta de DEGIRO
Dear JL, thank you for your kind message! We will do our utmost to keep it up. Kind regards, DEGIRO
Irish share info is poor.
22 de mayo de 2023
Opinión espontánea
Respuesta de DEGIRO
Dear Vince, thank you for your review! We appreciate your feedback and will take it into serious consideration. Kind regards, DEGIRO
Everything transaction was placed very…
Everything transaction was placed very easily, and cashing in your shares which I have done previously was just as easy and swift
17 de mayo de 2023
Opinión espontánea
Respuesta de DEGIRO
Dear Michael,
We are happy to read about your experience! We are working hard to continuously deliver quality services.
Kind regards, DEGIRO
A dividend from Thungela Resources was…
A dividend from Thungela Resources was supposed to be paid on 20/04/2023, but as today, 16/05/2023 it has not been accredited yet. I have contacted them via mail because obviously they don't have a UK number asking some explanation. They don't know where the money are, they did not give any details about what are they doing for rectifying the situation, just making up some general excuses. Please avoid this broker.
20 de abril de 2023
Opinión espontánea
Respuesta de DEGIRO
Hello Luca,
Thanks for sharing your review with us here. We can see that in the meantime the dividends should have been paid in your account. For payments of dividends we depend on custodians and we can only payout at the moment we receive it. It seems there was a delay in the payment in that phase. We apologise for any inconvenience and will certainly use your feedback to improve our services in future.
Kind regards,
Team DEGIRO
I think it is best for long run in…
I think it is best for long run in shares
15 de mayo de 2023
Opinión espontánea
Respuesta de DEGIRO
Hello B T, thank you for the 5-star review. We greatly appreciate it!
Kind regards, DEGIRO
smoothe and easy
3 de mayo de 2023
Opinión espontánea
Respuesta de DEGIRO
Hello C!
Thank you for the 5-star review. We greatly appreciate it!
Kind regards, DEGIRO
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