Delux Deco Ltd Opiniones 

235
TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently purchased a sofa from Delux Deco, and I couldn’t be happier with the experience. From the very beginning, their customer service stood out.They took the time to understand my needs an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always a bit of a risk ordering furniture online. And I had previously ordered a similar style recliner chair from Living and Home (go ahead a read my review of them for an absolute horror story of on... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Was in need of a new sofa, due to lockdown and stores being closed we weren’t able to visit the showroom. The staff directed us towards a video facetime call, salesperson demonstrating the recliners a... Ver más

Valorada con 5 estrellas sobre 5

A premium product at a premium price but the whole process was well informed, helpful and painless. After owning several chairs that were supposed be fit for purpose my mum now has a comfortable and v... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de muebles para dormitorio
  3. Instalación de home cinema
  4. Tienda de mobiliario para salones
  5. Cine
  6. Tienda de sofás

Escrito por la empresa

The home of contemporary and modern, designer sofas, showcasing our diverse range of luxury modular and sectional options thoughtfully tailored to complement your room's layout, color palette, and textures, catering to a wide array of tastes and styles. Our products are exclusively crafted on-demand, straight from the factory, ensuring discounts of up to 60%. By cutting out intermediaries and embracing online trade, we operate efficiently, allowing us to provide genuine luxury at affordable prices. Compare our specifications and delight in superior build quality, plush fills, exquisite top-grain leathers, and sumptuous, durable fabric finishes.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

235 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(235)

24 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Couldn’t fault

Definitely recommend, our sofa came on time and looks brilliant. I’m always a bit cautious when purchasing furniture online, but am very pleased, couldn’t fault. will be ordering from here again

25 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic

Fantastic, didn’t visit store but spoke to staff on the phone, not pushy at all. Impressed with sofa, will definitely recommend to family and friends.

25 de septiembre de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

Big fan of many of the products

Big fan of many of the products. I’d purchased a large Camargue with footstool about a year ago and just recently received my cinema seats from them, never been disappointed.

19 de septiembre de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

We ordered a sofa from Delux Deco mid…

We ordered a sofa from Delux Deco mid June, had never ordered from them before. They kept us up to date with delivery etc which was helpful. Received our sofa last week, chose to do a custom and love it. Very happy.

1 de septiembre de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

Excellent service throughout

Excellent service throughout, love our new Camargue U shape modular, looks great and makes the room look larger, also very comfy. Will be buying again from this company

24 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 stars

Bought a fabulous set of cinema seats from delux deco that arrived last week. This was the best experience we have had, at a sofa shop. Booked an appointment prior to going as we came from Dover to Windsor and were helped throughout the 3 hours we were in store, 5 stars

23 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just moved into a new house and have…

Just moved into a new house and have been looking for modern large sofas, found DeluxDeco online and felt comfortable purchasing after chatting to one of the saleswoman. We have our Lazydays modular now, quality feels great, really impressed!!

20 de agosto de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

Visited the store in Windsor at the…

Visited the store in Windsor at the beginning of this year, wanted to say thank you to Colin who assisted and helped us choose the right sofa for us. We were able to see the sofa on a large tv screen in store viewing different models and comparing. We ended up purchasing the Munich velvet modular and are delighted, looks great in the living room, glad we went with Delux Deco

16 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent variety of fabrics and…

Excellent variety of fabrics and colours, we were able to get the exact sofa we wanted. Great service overall and advice from the staff, love our sofa, would highly recommend delux deco

9 de agosto de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

well made

well made sofa, spent quite a bit of time researching for U shape sofas and wanted it big and deep for the family. After several chats and a video call with staff at delux deco i finally ordered. I’ve now received it, in good time and the quality is excellent, really comfy as it was promoted to be. Many thanks.

5 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cinema seating purchase

We bought some Cinema seating from Delux Deco and they provided us a fantastic service. They were very friendly and nothing was to much trouble. The seating is of a real good quality and whilst we have only had them for a few days so far they seem to well made. I would recommend them to anyone looking for this type of product.

4 de agosto de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful post purchase service

Nice furniture but you'd better pray that you don't have an issue with anything as you'll then become embroiled in a spiral of doom as they do everything they can to wriggle out of being responsible.

Lovely reply from DD but sadly inaccurate. They were informed of the issue right after it was fitted and then spent months not replying before suggesting fixes that the technician said could never work. I accepted the repair offer and asked for the cost of removing and refitting the unit to be considered as the only reason it needed to be done was because there was an issue. They agreed but then didn't like the quote - I said I'd pick that cost up and based the review on the fact that this has taken 7 months to agree. Now they withdraw the repair offer as me posting the review is "a slap in the face".

21 de julio de 2020
Opinión espontánea
Logotipo de Delux Deco Ltd

Respuesta de Delux Deco Ltd

Hi James ,
Sorry to hear your review however after looking into this the floating tv unit was installed on your wall by your own installers for over a month before a problem was reported. We did everything we could to diagnose and remedy, finally sending a technician who informed us the unit is damaged. We therefore cannot accept responsibility for damage once the units are installed. As a gesture of good will we offered to repair this free of charge but this wasn't good enough. We therefore cannot help further. Regards Delux Deco Ltd

Valorada con 5 estrellas sobre 5

I have recently bought again from this…

I have recently bought again from this company reason being i couldn’t find anything equivalent elsewhere quality wise. On my first purchase i ordered the Camargue, very comfortable and neat. On my most recent purchase i ordered custom cinema seats which i couldn’t be more happy with. Great products, great staff and great delivery team!

3 de julio de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

Excellent experience and sofa from…

Excellent experience and sofa from Delux Deco Windsor. Staff were helpful and organised. Was worrying about when our sofa would arrive after 12 weeks however we did that week get a text for delivery so all okay. Highly recommend Domino corner sofa.

28 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely great service from ordering…

Absolutely great service from ordering right through to delivery. Had a slight issue but managed to get in touch with someone called Ran who got the problem solved quickly. Received my sofa now, really great product, thanks delux deco

27 de junio de 2020
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más